Remove Customer Remove Customer Experience Remove Financial Services Remove Small Business Retail
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Retailers Must Embrace Financial Services, and Quickly

Retail TouchPoints

Retailers know that customer engagement must be the focus of their marketing efforts. And it’s increasingly clear that brands that embrace financial services within the customer journey are scoring highly on engagement scores. Many customers bail at this point.

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‘Cash or Card?’: Why More Financing Choices Drive Consumers’ Decisions on Which Retailers to Shop

Retail TouchPoints

The customer experience is paramount to the success of today’s retailers. This includes enhancing in-store inventory, delivery services and even the personalization of customer service. However, when it’s time to check out, how do payment options factor into that customer experience?

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Rethinking the Retail Environment Through Food-and-Beverage Design Concepts

Retail TouchPoints

The retail industry has experienced a great deal of change over the last 2½ years with the accelerated growth of online sales, the introduction of new safety protocols, the expansion of experiential retail concepts and the integration of new technologies. The retail storefront is no longer about just leaving with goods in hand.

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Square’s Proposed $29B Afterpay Acquisition Shines a Brighter Spotlight on BNPL

Retail TouchPoints

The deal strengthens Square’s offerings to small businesses and could make them more attractive to larger enterprises via its Seller and Cash App ecosystems. market and greater access to in-person transactions, via Square’s customer base of 70 million annual active Cash App end users and millions of sellers.

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The Best CRM Software (In-Depth Review)

Kissmetrics

Without customers, your business wouldn’t exist. Because of that, it’s critical to understand how your customers behave and what they want from you. Doing so makes their experience better. Business size. The size of your business plays a role in which CRM software is best for you.

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Best Retail POS Systems for 2020

Ecommerce Platforms

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

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Best POS Systems for Retail 2020

Ecommerce Platforms

Brick and mortar stores are now increasingly seeking the best retail POS systems because run-of-the-mill point of sale solutions just don’t cut it anymore. According to a recent survey , retail executives now acknowledge the importance of modern point of sale systems in their businesses, and are exceedingly upgrading their POS solutions.

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