Customer Customer Experience Omnichannel White Paper 
365 Retail
MAY 17, 2022
Axerve, Payment Partner to Grow, specialising in creating accessible and frictionless payment solutions for Ecommerce and physical sales, today announces the release of a new white paper, ‘ New technologies and trends in digital payments in 2022 ’. billion in fees, labour, and lost business in 2020.
Steve Dennis
JUNE 9, 2019
“Omnichannel” is dead. And while I’ve been bashing the term for quite some time now, based upon discussion at the last few conferences at which I have spoken , it sounds like others might be finally willing to put omnichannel out to pasture as well. The customer is the channel. I’m calling it.
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Retail TouchPoints
JUNE 27, 2023
The campaign delivered an estimated 350,000 verified customer impressions, according to Vericast, and 85% of consumers who visited the custom landing page they were led to opted in to providing data. Indeed, customer experience considerations will be paramount for these kinds of in-store activations. Storms added.
GetElastic
SEPTEMBER 15, 2021
B2B companies are implementing new strategies to adapt to the changing consumer needs and take advantage of a growing online customer base, characterized by new loyalty programs, deep personalization options, and AI-based features. Additionally, 82% of B2B marketers prioritize lead generation, while 43% focus on customer retention.
365 Retail
MAY 5, 2023
New data from Scurri , the next-generation delivery management platform, reveals nearly 9 in 10 (88%) UK retailers believe a branded post-purchase tracking solutions built into the delivery experience improves customer shopping journeys, leading to an increase in repeat purchasing (44%) and loyalty and retention (44%).
365 Retail
DECEMBER 20, 2023
And this widespread and fast-growing adoption of GenAI is prompting consumers to recognise where they encounter AI within their buying journeys – with 42% of consumers are currently aware of retailers using AI in shopping experiences – and where they expect retailers to leverage AI capabilities to improve customer experiences.
365 Retail
JUNE 19, 2023
It’s Still an Omnichannel World, Not an All-Digital One: 84% of consumers have researched products online before buying offline (in a store), and 77% have browsed products in-store but purchased online. This means that your CX strategy cannot exist without a product experience (PX) strategy.
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