Ecommerce Platforms

JUNE 15, 2022

They represent a potentially dissatisfied customer, additional costs, and a loss of revenue that you had already presumed in your pocket. However, returns don’t have to mean the end of a relationship with that customer. Return Rabbit is a Shopify app that allows you to streamline and customize your returns process.

Merchant Services 192

Merchant Services Shipping Costs Shopify Shipping 192

retailnext

FEBRUARY 6, 2020

In an effort to meet customer demand and increase the likelihood of customer loyalty, retail brands need to find ways to ensure a customer’s shopping experience fits seamlessly into the rest of their daily routine. Customize the experience with benefit-led selling. Dare to be more digital in-store.

Customer 81

Customer Retail Live Chat eCommerce 81

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

RetailMinded

OCTOBER 27, 2022

This strategy can help them improve efficiency, provide the utmost customer experience, and stay competitive. Hence, it can help drive customer loyalty to a higher retention rate. . This feature allows your customers to order goods directly through text. You can connect with your customers faster.

Payment Services 98

Payment Services Mobile Payments Retail Mobile 98

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. 76% of customers say that an unacceptable customer experience would affect their decision to order from the company again.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Omnisend

OCTOBER 4, 2023

Cancellation confirmation messages present a golden opportunity to reconnect with customers. They can also reduce cancellations and strengthen customer relationships. Be courteous, empathetic, and professional to show respect for your customers’ decisions. Include a survey to find out why customers canceled their orders.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Algopix

JULY 16, 2023

By leveraging the power of the best email marketing software, businesses can engage with their target audience, drive conversions, and boost customer loyalty. This streamlines marketing efforts and enhances customer experiences. Effective email marketing is a game-changer for eCommerce businesses.

eCommerce 92

eCommerce Marketing eCommerce Platforms Recommendation 92

Kissmetrics

JANUARY 17, 2018

The ecommerce customer is a moving target. Customers jump around relentlessly from apps, to messaging platforms, to social sites and websites. What can you offer to help a prospective customer solve a problem? Offer a loyalty program. You not only want customers to buy your products; you want them to keep buying.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Smile.io

MARCH 21, 2023

While it’s common to address customers by their names in emails and leave it at this point, meaningful personalization is more than that. You can go beyond and tailor website content, emails, texts, apps, live chats, and call centers to every customer. Do you personalize the shopping experience?

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

SellBrite

FEBRUARY 9, 2018

In ecommerce, you live and die by what your customers and prospective customers believe to be true about you. A series of consistently bad customer experiences can put your company on a downward spiral that most business owners find incredibly difficult to escape from. Understand the Power of Customer Service.

Channel 93

Channel eCommerce Customer Live Chat 93

Omnisend

MARCH 29, 2021

Customers instinctively look for social proof before committing to a purchase, and the trust and credibility generated by a sizable amount of positive reviews simply cannot be overstated. In fact, reviews have usurped that most valuable and trusted of marketing channels, the personal recommendation. Reading Time: 5 minutes.

Merchant Services 138

Merchant Services Social Media Live Chat Channel 138

Ecommerce Platforms

NOVEMBER 2, 2022

Customers to contact. With these apps, you can use minimal development and expensive software engineering time and get started building an online fashion store that gets conversions, makes sales, and generates customer loyalty. Simple: it makes it more likely that a customer is going to recommend your site to someone else.

Fashion 197

Fashion Shopify Clothing Jewelry 197

Omnisend

OCTOBER 4, 2023

But savvy online retailers know that cancellation confirmation messages present a golden opportunity to reconnect with customers. They can also reduce cancellations and strengthen customer relationships. Be courteous, empathetic, and professional to show respect for your customers’ decisions. Build goodwill.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Ecommerce Platforms

OCTOBER 4, 2022

In this Shopline review, we’ll cover the platform’s key features, pricing, and customer support to help determine whether it's the right option for your new online store. It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

ESW

AUGUST 25, 2020

It’s not uncommon for many store owners to start recommending products after just a few visits. That means the vast majority of transactions are completed without any kind of communication between the owner and customer. Targeted product recommendations. Increased time on site. Improved CTA conversion rates.

eCommerce 78

eCommerce Live Chat Improvements Consumer 78

RetailMinded

FEBRUARY 18, 2023

With the retail eCommerce domain growing increasingly competitive, businesses have realized that the costs of acquiring new customers are significantly higher as compared to the costs of retaining existing customers. Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one?

Social Media 52

Social Media Customer Retention Subscription Retail 52

SellBrite

MAY 10, 2019

In the ecommerce world, a big part of driving sales and revenue each month has to involve targeting new customers and convincing them to buy for the very first time. But ecommerce businesses can’t survive in the long run based on purchases from new customers alone. Repeat customers spend more—sometimes as much as 300 times more.

Social Media 135

Social Media Live Chat Shipping Costs Shopify 135

Ecommerce Platforms

JULY 21, 2021

From extensive product options, marketing and SEO tools, customer management features, and much more besides, both Shift4Shop and Shopify have lots to offer. Simply select your preferred theme, customize it to your liking, and upload your first products. There's limited customization for template designs. Customization.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

MagentoBrain

MAY 25, 2023

Chatbot builder software has become increasingly popular in recent years as businesses seek to automate customer interactions and improve customer experience. Whether you are looking to build a chatbot for customer service, lead generation, or e-commerce, there is chatbot builder software that can meet your needs.

Multi-channel 72

Multi-channel Payment Services eCommerce Social Media 72

Korona

NOVEMBER 10, 2022

During an economic downturn, acquiring new customers can be costly. It is much more cost-effective to focus on retention and lifetime value than to try to get new customers to make a purchase. It is five times more expensive to attract a new customer than to retain an existing one. Launch or ramp up a rewards program.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

SellBrite

OCTOBER 16, 2019

B2B buyers may also receive discounts for placing bulk orders or for being longtime customers. In fact, 74% of B2B buyers say that buying from a website is more convenient than placing an order with a sales representative, and 57% of B2B customers want access to their accounts online, according to Forrester. Decision-makers.

B2B 90

B2B eCommerce B2C Merchant Services 90

SellBrite

JANUARY 26, 2018

To continue building a sustainable and profitable ecommerce business in 2018, you need to spend time thinking about what you’re going to do differently this year, what you’re going to scale back, and what you’re going to double down on in order to attract, convert, and keep new customers over the next 12 months. Who are your customers?

eCommerce 148

eCommerce Blog Customer Loyalty Travel 148

Smile.io

NOVEMBER 4, 2021

What is it that drives customers to shop with luxury brands? Customers seeking premium products want to appear exclusive and prestigious in their social groups. While many people think that loyalty programs dilute luxury brands, that could not be further from the truth.

Beauty and Health 66

Beauty and Health Events Jewelry Customer Experience 66

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. Who are Revel's Customers? A Brief Background.

POS 118

POS Payment Services Payments Point of Sale 118

Ecommerce Platforms

JUNE 16, 2023

We sprinkled in apps from all categories, ranging from marketing to sales, social media to shipping, and customer service to reporting. HubSpot CRM Pricing: Free, plus paid options for additional features HubSpot CRM is everything you need to organize, track, and nurture your leads and customers. What are the Best Shopify Apps in 2023?

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Smile.io

MARCH 2, 2022

” While this is certainly a nice customer service touch, it’s also a great way to collect customer feedback. When you are connecting with your customers online through ecommerce, it’s just as important to collect customer feedback online. Interacting with your customers online humanizes your brand.

Customer 71

Customer Live Chat Social Media Customer Loyalty 71

SellBrite

MARCH 30, 2018

Customer Service / Advocacy / Loyalty. I look at it as less of a Jedi mind trick and more of a cobbler, delicately inspecting, tweaking, and improving your store’s language, pricing strategy, customer personas, and more. The tools are grouped into five main categories: Marketing. Business / Product Management. Miscellaneous.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

ChannelAdvisor

JULY 3, 2017

In her lively chat with Adam Joseph, director of client success at ChannelAdvisor, Portas explored many topics affecting brands and retailers, including the digital revolution and changing consumer behaviors. For Portas, it is essential to know your customer. Customer Loyalty.

Department Stores 45

Department Stores Social Media Live Chat Online Retail 45

Kissmetrics

APRIL 10, 2018

47% of customers surveys say that they didn’t have a positive live chat experience in the last month. Not only that, but 56% of consumers can’t recall any exceptional live chat experience. I’m going to show you how to wow your customers with Facebook Messenger. This is important to remedy.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

Kibo

FEBRUARY 19, 2021

In an attention-starved world, customer engagement is crucial to commerce success. Defining concrete strategies across touchpoints and metrics is the first step toward leveraging the power of engagement to lift sales and loyalty. In turn, they realize benefits throughout the customer lifecycle. Customer Engagement Metrics.

Customer 118

Customer Social Media Live Chat Merchant Services 118

Ecommerce Platforms

AUGUST 5, 2020

Besides, setting up a loyalty program in an ecommerce store has been shown to increase the average order quantity by 319%. Sadly though, the default Shopify platform doesn’t exactly prioritize customer loyalty features. It turns out Growave is much more than just a loyalty program tool. But, it doesn’t end there.

Shopify 174

Shopify Customer Loyalty Social Media Customer 174

eCommerce CEO

DECEMBER 5, 2017

Without it, you risk your customers going straight to your competition. 3dcart works with more than 100 payment gateways, giving you and your customers the flexibility you need to choose the ones you need. You can customize the details with just a few clicks to make it better match your brand. The themes seem a little off.

3dcart 40

3dcart Shipping Costs Merchant Services Payment Services 40

Ecommerce Platforms

NOVEMBER 9, 2018

Use Live Chat to help potential customers make faster decisions. After all, you don't want to have to deal with transaction problems, customers' orders vanishing, wrongly set shipping details; and don't even get me started on security vulnerabilities. Customer Support. Start blogging. To coupon or not to coupon.

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Smile.io

FEBRUARY 24, 2023

As we enter a period of economic uncertainty, one thing will be more important than anything else for small business owners–customer retention. When customers are spending less on discretionary purchases, it’s important to emphasize loyalty. The next step is customer engagement. What is customer retention?

Customer Retention 73

Customer Retention Customer Social Media Merchant Services 73

Ecommerce Platforms

FEBRUARY 7, 2019

In this Magento review, we'll outline the platform's best features, along with things like pricing and customer support. . It’s the exact reason why the rates are so high and why all the Magento customers are large corporations. Everything from marketing to customer segmentation is included. Customer service.

Magento 32

Magento Shipping Costs eCommerce Payment Services 32

Omnisend

APRIL 28, 2021

Merchants will often spend plenty of time and money (as well as blood, sweat, and tears) gaining new customers and focus on little else. While it’s important to keep your net wide and try to catch new customers, it’s equally vital, if not more so, to ensure that those who are already customers don’t slip through the netting.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

Ecommerce Platforms

JULY 29, 2020

The user interface is incredibly intuitive and modern, with tons of customization options to choose from. Excellent variety of customization options. Lightspeed loyalty for customer loyalty. You can also provide your customers with up-to-date reports on their package, thanks to shipment tracking codes.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177