lateshipment

APRIL 26, 2022

The importance of a quality shipping experience in e-commerce cannot be stressed enough. This is primarily due to the fact that the post-purchase (shipping + delivery) takes up 50% of the overall delivery experience. Thus, make sure you understand and follow these 10 best practices when it comes to e-commerce shipping.

eCommerce 130

eCommerce Shipping Costs Shipping Multi-channel 130

Retail TouchPoints

FEBRUARY 21, 2024

While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers. This means that it’s not enough for products to be delivered quickly – customers also want to know that if those items aren’t quite what they expected, they can be returned just as quickly and easily.

Shipping Costs 269

Shipping Costs Shipping eCommerce Small Business Retail 269

Retail TouchPoints

MARCH 6, 2024

Retail’s busiest returns period may be in the rearview mirror until next year, but rising ecommerce order volumes have caused returns management to become an aspect of ecommerce and omnichannel business that warrants a dedicated year-round strategy. Image courtesy Ryder According to Ryder’s 2023 ecommerce consumer study of 1,077 U.S.

Customer Experience 288

Customer Experience Shipping Costs eCommerce Improvements 288

Groove

MARCH 25, 2024

Best Shopify Apps for Your Shopify Store: Dive into our eBook for top marketing, customer service, shipping, and fraud solutions in 2024.

Shopify 195

Shopify Shipping Marketing Customer 195

Kissmetrics

NOVEMBER 25, 2020

Running an e-commerce store is a lot of work, but you already know that. You’re experiencing it every day, from marketing and communication to fulfillment and shipping, not to mention all the follow-up. That’s where e-commerce automation comes in. What is E-Commerce Automation? The list goes on.

eCommerce 336

eCommerce Shipping Costs Live Chat Shopify 336

Kissmetrics

NOVEMBER 27, 2020

trillion , Amazon has dominated the e-commerce sector for years, leaving many of its competitors in the shade. There are many good reasons to broaden your e-commerce horizons. Why You Should Use an Alternative to Amazon for Your E-commerce Business. Better Customer and Vendor Support.

eCommerce 357

eCommerce Shipping Costs Payment Services ACH 357

lateshipment

MARCH 18, 2022

How the Russia-Ukraine War Has Impacted E-commerce and the Global Supply Chain. Issues That E-commerce Businesses Are Prone to Face as a Result of the Russia-Ukraine War. The e-commerce impact of the conflict between Russia and Ukraine may not be limited to that region. Here’s how. Here are some of them. .

eCommerce 182

eCommerce Shipping Costs Shipping Supplies 182

lateshipment

JULY 25, 2022

Customers are no longer just interested in low prices, fast shipping, and free returns have constantly been the three must-haves for an online business to make the cut in today’s market. They want e-commerce brands to treat them with the proper experience that can lead them to shop again. Which is not the case.

eCommerce 147

eCommerce Management Shipping Costs Customer 147

lateshipment

OCTOBER 12, 2023

Ever thought of ecommerce shipping as a marketing tool? E-commerce brands often focus on various channels during the holiday season like marketing, website design , product variations, emails and social media. E-commerce shipping is the last part of the pre-purchase customer journey before the buy button is clicked.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130

Kissmetrics

FEBRUARY 4, 2021

We’re well into the digital age, and e-commerce stores are more prevalent than ever. While online stores tend to have fewer expenses, e-commerce overhead can quickly add up. What Are E-Commerce Overhead Costs? You can divide your e-commerce overhead into three different categories: 1.

eCommerce 275

eCommerce Shipping Costs Payment Services Reference 275

RetailMinded

MARCH 22, 2024

Ecommerce businesses know that orders delivered on time equals customer satisfaction. However, there comes a time when a customer will need it sooner rather than later. Yet, expedited shipping has addressed this need. Expedited shipping makes sure that your customers get what they need in the quickest way possible.

eCommerce Platforms 52

eCommerce Platforms eCommerce Shipping Social Media 52

lateshipment

OCTOBER 30, 2023

However, e-commerce post-purchase issues are nothing out of the ordinary, especially during times like the Holiday Season. The impact they bring is catastrophic — wrecking customer experience, straining customer support teams, and ultimately threatening profit margins.

eCommerce 130

eCommerce Shipping Costs Shipping Customer Experience 130

Kissmetrics

JULY 8, 2021

There’s a ton of advice about using Instagram as an effective online marketing tool, but it can be challenging to scale your e-commerce brand on Instagram if you are a new brand without many followers yet. Why Is Instagram a Powerful E-Commerce Tool? 10 Ways to Grow an E-Commerce Brand on Instagram.

eCommerce 362

eCommerce Shipping Costs Social Media Customer Experience 362

Groove

OCTOBER 13, 2020

There's so much to account for when shipping food, like product availability, shipping on time, displaying accurate costs and more. Shipping Food: G&M's Custom Calendar Shipping App. Their customers didn't know when to expect their food to be delivered. The Solution: A Custom Shipping App.

Shipping Costs 370

Shipping Costs Shipping BigCommerce Customer 370

Kissmetrics

DECEMBER 22, 2020

To have a successful e-commerce platform, you have to pay to play. How Using Social Media Influencers Can Grow Your E-commerce Brand. The problem is, most e-commerce brands don’t have the budget to partner with the likes of Kim Kardashian. E-commerce is a highly competitive market.

eCommerce 356

eCommerce Payment Services Marketing Shopify 356

lateshipment

SEPTEMBER 8, 2022

Less than 2 months to go for the holiday season to officially kick off — which means as an e-commerce retailer, you have to make use of the little prep time left to get better equipped at handling the holiday rush. Here are some tips categorized via different stages of the customer journey to help you do just that.

eCommerce 130

eCommerce Shipping Live Chat Events 130

Retail TouchPoints

MARCH 30, 2022

UPS is cultivating its shipping capabilities for integrated international ecommerce through a partnership with ESW. The agreement between the shipping-and-logistics company and DTC ecommerce firm will aim to facilitate cross-border online business for brands seeking to reach consumers on a global scale.

Shipping Costs 264

Shipping Costs Shipping Payment Services eCommerce 264

lateshipment

JULY 12, 2022

Creating a positive experience via great customer service impacts how your audience perceives your business. It not only impacts your existing customers but influences your prospective customers as well. Negative comments from dissatisfied customers could drive potential customers to your competition.

eCommerce 130

eCommerce Customer Customer Experience Social Media 130

lateshipment

DECEMBER 2, 2022

Your fellow e-commerce businesses, shipping carriers, third-party logistic partners, etc have all geared up to handle the peak season’s shipping volume without succumbing to delivery issues and negative customer experiences. This can in turn hurt the operational efficiency of shipping carriers.

eCommerce 130

eCommerce Shipping Costs Shipping eCommerce Platforms 130

Kissmetrics

JULY 8, 2021

Far from just a customer-facing app, it has a lot to offer e-commerce companies. In this guide, I’m going to explain how e-tailers can start using BrickSeek right now to boost their sales and revenue. Why Should E-Commerce Companies Use BrickSeek? What Is BrickSeek? Think about it. Who wouldn’t want that?

eCommerce 316

eCommerce Shipping Costs Information B2C 316

lateshipment

APRIL 23, 2023

My perception of building an e-commerce brand looks fun. All you need is to create a specialized domain with your brand name, work with different teams like marketing, sales, and customer experience to understand how you can further attract customers, sell not just products but something that brings out your own identity, etc.

eCommerce 130

eCommerce Shipping Costs Merchant Services Customer Experience 130

Kissmetrics

SEPTEMBER 23, 2020

A chatbot for e-commerce gives you the power to engage with new, existing, and potential customers with real-time, text-style messaging, without actually providing (and paying for!) Through carefully scripted conversations, your brand can provide your customer base with support, information, and resources 24/7.

eCommerce 265

eCommerce Information Recommendation Customer 265

Kissmetrics

JANUARY 31, 2022

There are an estimated 12 to 24 million e-commerce stores. Most e-commerce store owners have no idea how to effectively market their business. They either try to use the same strategies they use for their brick and mortar store (which will fail) or use strategies meant for blogs: not e-commerce stores.

eCommerce Marketing 263

eCommerce Marketing eCommerce Social Media Marketing 263

Retail TouchPoints

AUGUST 22, 2023

Amazon has relaunched its ground shipping services for sellers after pausing operations in 2020. The offering, Amazon Shipping , allows sellers to deliver orders made through Amazon and other ecommerce sites in two to five business days. Amazon Shipping will provide delivery service within the U.S.

Shipping Costs 245

Shipping Costs Merchant Services Shipping Fulfillment 245

lateshipment

JULY 31, 2023

The holiday season is nearing and e-commerce businesses are gearing up to make the most of it. Get a head start with proven SEO techniques that enable you to get to your customers first and help you increase traffic and ultimately sales. 6 Effective Seo Techniques To Drive E-Commerce Traffic This Thanksgiving Weekend 1.

eCommerce 130

eCommerce SEO Social Media Blog 130

lateshipment

APRIL 28, 2022

Working at an e-commerce store comes a close second. While looking for e-commerce retail memes to share with you for laughs (help you relax), I found that a lot of them were only based on marketing, website optimization, sales, etc. Businesses put a lot of time and effort into making the customer hit the ‘buy’ button.

eCommerce 130

eCommerce Retail Shipping Social Media 130

lateshipment

NOVEMBER 27, 2022

Consider this scenario: a customer walks into a brick and mortar store, picks the items they need, proceeds to the billing counter to checkout but finds the process complicated or inefficient. The same scenario can happen to a customer who is shopping at your e-commerce store. Optimize the look of your checkout page.

eCommerce 130

eCommerce Merchant Services Shipping Costs Payment Services 130

lateshipment

NOVEMBER 11, 2021

In this article, we’ll be putting our focus on BFCM, the biggest time of the year for e-commerce retail, where they look forward to maximizing their Holiday season sales. The crisis has become the biggest stumbling block e-commerce businesses would ever face in history. Why is Customer Support Imperative During BFCM 2021?

eCommerce 130

eCommerce Customer Shipping Costs Social Media 130

lateshipment

MARCH 9, 2022

Shipping delays are inevitable even with the most efficient carriers. And when they happen, they tend to drive your customers away. Dealing with shipping delays is no rocket science but first, we’ll bust a few delay-related myths along the way to make it easier for you. Shipping Delays are More Common Than You Think.

Shipping Costs 246

Shipping Costs Shipping eCommerce Customer Retention 246

Kissmetrics

JANUARY 29, 2021

As an e-commerce seller, your business depends on your relationship with search engines. It’s a concerning thought and one reason e-commerce sellers spend so much time fixing and maintaining their on-site SEO. As a platform for e-commerce sellers, Bonanza exists as a marketplace for all kinds of products.

eCommerce 276

eCommerce SEO Article eCommerce Platforms 276

Retail TouchPoints

AUGUST 11, 2020

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps. The third-party vendors will ship the products directly to the consumers’ homes.

Shipping Costs 278

Shipping Costs Shipping Merchant Services eCommerce 278

Kissmetrics

MARCH 29, 2021

If you run an e-Commerce brand, there’s a good chance you have an Instagram account. How long should E-commcerce companies spend writing their best Instagram bios? 10 Best Instagram Bios for E-commerce Businesses. You even know where they ship, too. How much time do you spend on your Instagram bio, though?

eCommerce 338

eCommerce Toys Clothing Social Media 338

Groove

JANUARY 19, 2022

Improving customer experience is a focal point for many online businesses. As the demand for frictionless shopping increases and consumer shopping habits constantly change, merchants must optimize their stores to accommodate shoppers at each stage of the eCommerce customer journey. What Is The eCommerce Customer Journey?

eCommerce 370

eCommerce Merchant Services Customer Payment Services 370

lateshipment

JANUARY 17, 2023

The main reason is due to the fact that customer experience (CX) much like e-commerce is an ever-changing area and you need to keep yourself updated with new trends in the field to thrive and enjoy success. Why E-commerce Businesses Need to Stay Updated with the CX Trends. That’s not all!

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

lateshipment

DECEMBER 24, 2021

Returns are a part of every e-commerce business. 20% of all e-commerce orders are returned. And this number only increased three-fold during the holiday season (with customers turning to return their purchases on Boxing day up until January). What is E-commerce Returns Management?

eCommerce 130

eCommerce Management Shipping Costs Shipping 130