Retail TouchPoints

FEBRUARY 5, 2021

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges.

Omnichannel 173

Omnichannel Payment Services Specialty Retailers Customer Loyalty 173

Retail TouchPoints

JUNE 22, 2021

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices.

Specialty Retailers 159

Specialty Retailers Other Apparel Department Stores 159

Retail TouchPoints

FEBRUARY 18, 2021

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. Brands from auto to beauty have embraced appointment-based service to improve shopper satisfaction and maximize revenue opportunities.

Retail 284

Retail Beauty and Health Books Omnichannel 284

RTP blog

MARCH 12, 2018

With these new formulas for success come new considerations and pitfalls for retailers to consider as they innovate and strive to understand how different channels and customer touch points interact. Based on experience working with leading retailers globally, here are four retail trends to watch.

Retail 150

Retail Subscription eCommerce Platforms Specialty Retailers 150

RTP blog

MAY 16, 2018

The rebranding comes after the retailer completed a significant turnaround, having bolstered its stock price more than 500% since Dec. Both shoppers and analysts credit the success to improved in-store customer service, Geek Squad services, a revamped e-Commerce site, price matching and smart home services.

Specialty Retailers 150

Specialty Retailers Consumer Electronics eCommerce Toys 150

BigCommerce

JULY 2, 2018

It forces you to get good at all of the blocking and tackling basics of customer satisfaction and business. Satisfied customers and quality products are characteristics of the company that can be in the top paid positions in a category week after week, year after year. Never forget to email customers. Meet your customers.

Social Media 230

Social Media Marketing BigCommerce PPC 230

RetailMinded

FEBRUARY 24, 2022

2021 was unlike any other year in commerce history, pushing digitalization full speed ahead thanks to the pandemic forcing retailers to adapt to changes in consumption, channel shifts, supply chain, customer expectations and more. . Are our current systems ready for the expectations of tomorrow’s customers?’. Among them?

Order Fulfillment 111

Order Fulfillment Fulfillment Omnichannel Supplies 111