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How to Give Best-in-Class Omnichannel Customer Support

Omnisend

However, providing exceptional customer service isn’t about the number of channels but the quality of customer service across them —and omnichannel customer support can help do that. What is Omnichannel Support? Click the link below and learn about how the omnichannel approach can be adapted in your marketing strategy!

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Zoho Desk Review (Apr 2022): A Complete Guide

Ecommerce Platforms

This omnichannel customer service software currently supports more than 50,000 businesses worldwide, offering everything from increased customer satisfaction to better agent productivity. Every interaction enabled with customers through Zoho is powered by access to a host of valuable data insights, to allow for more personalized connections.

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How to Maximize Profit with Retail Dynamic Pricing (2023)

Retalon

Retail dynamic pricing, powered by AI, is emerging as the compass to guide retailers through the convoluted maze of data-driven pricing strategy. It’s like having a crystal ball revealing the perfect price tag for each product at every moment. But why is it so critical for today’s retailers?

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2021 Holiday Shopping Ecommerce Stats & Trends [December 2021]

ROI Revolution

Read the latest news today & bookmark this article for easy access to stay informed! What started as factory shutdowns at the onset of the coronavirus pandemic in March 2020 has snowballed into issues across the entire delivery process, from material and labor shortages to increased freight prices to extremely delayed shipping.

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How to Identify (and Keep) Your VIP Customers

Omnisend

In this article, we’ll go over: What makes a VIP customer. How to identify them using customer data. Omnisend does the work for you by using AI-assisted algorithms that segment based on the data you’ve collected. A great email service provider (ESP) is able to segregate this data for you. Try Omnisend free for 14 days!

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Best Retail POS Systems for 2020

Ecommerce Platforms

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. This ultimate guide goes beyond what we’ve covered in our best POS system article to reveal the current proven best retail POS systems.

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Best POS Systems for Retail 2020

Ecommerce Platforms

It turns out 43% consider omnichannel integration a priority, 45% prioritize payment security compliance, and 53% are planning to introduce additional features to their current retail POS systems. This ultimate guide goes beyond what we’ve covered in our best POS system article to reveal the current proven best retail POS systems.

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