Retail TouchPoints

OCTOBER 4, 2023

Across multiple channels, they provide an ever-present buying influence for consumers — which is particularly useful when flash sales or immediate focuses on certain products are needed. The cost-of-living crisis is undoubtedly driving buying decisions, so simplifying the consumer journey is essential for closing the sale.

Omnichannel 260

Omnichannel Merchant Services BigCommerce Payment Services 260

365 Retail

AUGUST 16, 2023

Amperity , the leading enterprise customer data platform (CDP) for consumer brands has been selected by beauty giant Shiseido Americas Corporation as the foundation of its first-party data strategy, to help create connected and personalised digital customer experiences across all of its brands.

Omnichannel 98

Omnichannel Point of Sale Customer Data Customer Experience 98

Ecommerce Platforms

JULY 8, 2019

In other words, leveraging an efficient point of sale system software should help you streamline all your in-store operations. Today’s commerce environment has a wide range of solutions for brick-and-mortar stores, most of which are essentially multifaceted point of sale systems. But, here’s the thing. billion by 2023.

Point of Sale 169

Point of Sale POS Payment Services Merchant Services 169

Retail TouchPoints

OCTOBER 30, 2023

DCC is an optional service offered at the point of sale, allowing customers to view the cost of their purchases in their home currency. Consumers, on the other hand, should compare rates at the point of sale with those provided by their card issuer to ensure they are getting a good deal. trillion in 2022.

Payment Services 252

Payment Services Merchant Services Payments Point of Sale 252

Retail TouchPoints

MARCH 8, 2023

The combination of Brandcrush’s media buying capabilities with Criteo’s existing retail media solutions will create a “holistic omnichannel monetization solution,” according to Criteo.

Retail 247

Retail Omnichannel Multi-channel Point of Sale 247

365 Retail

DECEMBER 12, 2023

On top of that, customers are demanding greater privacy and control of their data. To thrive in today’s fast-paced and dynamic retail environment, retailers must embrace the power of data and use it to bridge the gap between their customers’ needs and their business objectives. Earlier this year.

Customer Data 52

Customer Data Customer Retail Omnichannel 52

Optimizely

DECEMBER 18, 2018

If you have a loyalty program as part of your store experience, you’ll at least be able to get an overview of what they’ve bought before and when through your point of sale (POS). If you’re a traditional retail brand looking to get more data savvy, this can be a huge challenge. What is in-store data?

Marketing 225

Marketing Customer Loyalty POS Point of Sale 225

Optimizely

AUGUST 16, 2018

Marketers already know data is key to success in B2C and ecommerce. But knowing it’s important and actually being able to utilize data are very different things. Unfortunately, complete and accurate customer data has been shockingly difficult to get your hands on in B2C marketing. Own your customer data.

B2C 210

B2C Customer Data Omnichannel Point of Sale 210

Retail TouchPoints

AUGUST 30, 2023

The 2023 Omnichannel Retail Index demonstrates that understanding what customers value and using that information to build long-term customer relationships is essential for survival. There’s an art and science to using customer data to capture shopping behaviors and trends and activating that data along with the right shopping features.

Shipping Costs 226

Shipping Costs Improvements Live Chat Retail 226

Retail TouchPoints

JULY 3, 2023

We’ve grown accustomed to these various retail touch points, and as a result, we’ve started to notice omnichannel inconsistencies that might never have occurred to us before — raising our own expectations of our favorite brands and retailers. And these functions can be seamlessly incorporated across touch points. Here’s how.

Consumer 235

Consumer Omnichannel Retail Technology 235

Retail TouchPoints

MARCH 1, 2024

First, we will open small locations in a couple of markets where we have no prior physical presence and our omnichannel sales penetration is low, to measure our ability to capture untapped share ,” said Barry. Our App First member deals experience is a great example of this.

POS 267

POS Omnichannel Mobile Improvements 267

Retail TouchPoints

JANUARY 8, 2024

If this data wasn’t shocking enough, the same report also explained that 78% of retailers don’t count ecommerce loss when calculating shrink. As a result, retailers must ensure their 2024 loss prevention plans incorporate an omnichannel approach that considers all avenues for loss.

Recommendation 225

Recommendation Omnichannel Shipping Costs eCommerce 225

Retail TouchPoints

JULY 13, 2023

includes cloud technology solutions with rich mobile functionality for omnichannel, POS, merchandising, ERP, warehouse management, analytics and loss prevention. The Retail Management Suite from Jesta I.S.

POS 219

POS Omnichannel Supplies Mobile 219

Retail TouchPoints

FEBRUARY 7, 2024

The digitization of brick-and-mortar stores is nothing new, but up until recently it has primarily been focused on surfaces in the store that are already digital: point-of-sale systems or back-of-house tasks like inventory management. But now we engage RetailNext to look at the data and find out what the customer is doing.

eCommerce 254

eCommerce Electronics X-cart Point of Sale 254

Retail TouchPoints

MAY 30, 2023

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. Bouclair has rolled out a new POS platform in its 54 stores across Canada.

Home Furnishings 262

Home Furnishings POS Omnichannel Fulfillment 262

Smile.io

JUNE 16, 2022

That’s a little something called omnichannel commerce. Omnichannel commerce involves selling your products across multiple different channels, which can be both online and offline. The benefits of omnichannel commerce include everything from inventory management to customer loyalty. Next up is starting to sell in person.

eCommerce Platforms 64

eCommerce Platforms Omnichannel Merchant Services POS 64

RTP blog

MARCH 21, 2019

By Deesean Wilson, DXC Technology Digital technology has had a profound effect on the retail industry, an effect demonstrated by the importance and utility of data. Such interactions create new pathways to vital data about contextual shopping behavior and preferences that can be applied effectively at the individual level.

Customer 150

Customer Retail Technology Fulfillment 150

Retail TouchPoints

FEBRUARY 21, 2023

5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

Sporting Goods 242

Sporting Goods Payment Services Retail Supplies 242

Ecommerce Platforms

JULY 9, 2022

The Lite point of sale app comes with your standard Shopify plan for ecommerce, while the Pro plan is only available as an added extra, or included with Shopify Plus. Basic Shopify: The Shopify Basic plan starts at $25 per month with access to unlimited product support, multiple sales channels, and transaction fees which start at 1.7%.

POS 180

POS Shopify Payment Services Shipping Costs 180

Retail TouchPoints

SEPTEMBER 12, 2023

We’ve been able to sell lots and lots and lots of products, to the point that TikTok is quickly becoming one of our larger [points of sale] ,” he shared in an interview with Retail TouchPoints. user data is stored in the U.S. The company also reiterated that all TikTok-protected U.S. and managed by the U.S.

Merchant Services 253

Merchant Services Payment Services Multi-channel Shopify 253

Ecommerce Platforms

JUNE 15, 2023

The best POS apps for Shopify are valuable tools for omnichannel retailers. The top Shopify POS apps allow you to synchronize your ecommerce store with the point of sale tools you use in the physical world, such as cash registers and checkout systems. What are the Best POS Apps for Shopify?

POS 104

POS Shopify Payment Services Payments 104

Retail TouchPoints

DECEMBER 13, 2023

Trend 2: Technology will Elevate Omnichannel Performance and Key Value Props Nearly two-thirds ( 63% ) of respondents to Retail TouchPoints’ annual Store Design & Experience Survey shared that better integrating technology into the experience was a top priority for them in 2023. Baird: Store KPIs really need to change.

Sporting Goods 280

Sporting Goods Technology Omnichannel Operations 280

Retail TouchPoints

FEBRUARY 24, 2021

Spanish fashion retailer Encuentro Moda is deploying a radio frequency identification solution across its 125 stores, both to meet omnichannel requirements and to gain visibility into the stock availability at each store and throughout the supply chain. Adding Real-Time Inventory Data. D Cloud RFID inventory-management software.

Order Fulfillment 147

Order Fulfillment Retail Omnichannel Fashion 147

Retail TouchPoints

DECEMBER 21, 2023

Retailers have countless data points around shoppers’ unique buying habits, their purchase and browsing history, and their preferred payment and shipping methods. Peter Karpas is CEO of Bold Commerce , the checkout company for leading omnichannel retailers and DTC brands. They just have to put it into action at checkout.

Payments 253

Payments Retail Shipping Costs Social Media 253

Ecommerce Platforms

OCTOBER 5, 2018

This W3bstore review assesses not only its omnichannel capabilities but also other it’s ecommerce features that would be critical to online stores. It does not access it’s POS (point of sale) or multi-store back office. Synchronizations occur when two (or more) disparate systems share data, usually on a pre-set schedule.

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

Retail TouchPoints

JUNE 2, 2023

Smart retailers are realizing that their increasingly complex omnichannel offerings have made strong supply chain management more important than ever. The company leans on its omnichannel fulfillment software to ensure these transactions run smoothly.

Management 258

Management POS Shipping Costs Supplies 258

Retail TouchPoints

SEPTEMBER 18, 2023

At CI&T, she is responsible for synthesizing strategy, insights and data to help identify actionable retail services trends and lead strategic sales and client engagements. Melissa Minkow is Director of Retail Strategy at CI&T and a retail futurist whose methodology is rooted in cross-industry consumer insights and innovation.

Retail 291

Retail Gifts Recommendation Consumer 291

Retail TouchPoints

MARCH 30, 2023

But it’s retailers’ reluctance to move their point of sale (POS) systems from a traditional client/server setup to a cloud-based architecture that really slows down progress. Most companies don’t understand where customer pain points are, and they’re not always that obvious,” said Witcher. Were there add-on sales?

POS 282

POS Omnichannel Webinar Point of Sale 282

Retail TouchPoints

JUNE 28, 2023

For example, in-store kiosks can’t support endless aisle experiences if they aren’t underpinned by real-time inventory visibility and omnichannel order management capabilities. “Do Step 6: Derive Insights to Support Decision-Making and Future Innovation The power of digital technology lies in the data it creates.

Technology 257

Technology Consumer Mobile Operations 257

Retail TouchPoints

AUGUST 20, 2021

During a recent retailX webinar , a panel of executives representing packaging, supply chain operations, data and analytics, digital optimization and in-store experience came together to discuss the potential of the “Store as Media” model , how it operates and what is required for success.

Retail 317

Retail Supplies Webinar Omnichannel 317

Ecommerce Platforms

MARCH 5, 2023

With both tools, you can create a powerful one-stop solution for all of your commerce needs, tracking valuable data, managing your inventory, and processing endless credit card and debit card payments. Shopify POS is all-in-one solution for point of sale software and hardware.

POS 104

POS lightspeed Shopify Payment Services 104

Ecommerce Platforms

SEPTEMBER 1, 2022

Finding a Point of Sale system that’s both affordable and feature rich is a crucial task. A Point of Sale system, or POS, is the solution you use to process payments, manage business functionality, and even track insights in a brick-and-mortar environment.

POS 197

POS Payment Services lightspeed Payments 197

iVend

APRIL 9, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. With mobile point of sale systems, transactions don’t have to take place within the store. The hardware can be any mobile device that can run your store’s point of sale software.

POS 52

POS Electronics Payment Services Point of Sale 52

Retail TouchPoints

JULY 12, 2023

She and Robert Price, EVP of Global Sales and GM of Omnichannel Retail for Felbro, gave a joint presentation about how the companies collaborated to bring a new store concept to market — from render to reality. For example, the store experience does not have a traditional point of sale.

Technology 221

Technology Consumer Omnichannel Point of Sale 221

Retail TouchPoints

JULY 7, 2020

And contactless is not limited to the point of sale. Installment payment solutions offer greater flexibility at the point of sale, but not all buy-now-pay-later options offer the same benefits. Rather than a one-size-fits-all approach, merchants must provide their customers with choices.

Merchant Services 206

Merchant Services Payment Services Payments Small Business Retail 206

Retail TouchPoints

JULY 25, 2023

Yet Walgreens has so much confidence in its ability to quickly pick and deliver orders that it’s now offering 30-minute store pickups and one-hour delivery, the latter with a money-back guarantee. It helps, of course, that Walgreens has an enviable store footprint: more than 8,800 stores nationwide, putting 78% of the U.S.

Payment Services 235

Payment Services Operations Omnichannel Fulfillment 235

iVend

MARCH 20, 2024

In today’s modern retail stores, the point of sale no longer has to be a fixed counter – it could be anywhere in the store. With mobile point of sale systems, transactions don’t have to take place within the store. The hardware can be any mobile device that can run your store’s point of sale software.

POS 52

POS Mobile Payment Services Point of Sale 52