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The 5 Benefits of E-Commerce Automation

Kissmetrics

Running an e-commerce store is a lot of work, but you already know that. You’re experiencing it every day, from marketing and communication to fulfillment and shipping, not to mention all the follow-up. That’s where e-commerce automation comes in. What is E-Commerce Automation?

eCommerce 336
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How To Calculate Shipping Costs

Ecommerce Platforms

Shipping doesn't have to be free. However, studies have shown that 91% of ecommerce customers rethink their purchases from online stores when they realize that the shipping wasn't priced well or it wasn't fast enough. But what does this mean for small and midsized ecommerce stores?

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E-Commerce Post-Purchase CX Playbook For The Up-And-Coming Holiday Season

lateshipment

However, e-commerce post-purchase issues are nothing out of the ordinary, especially during times like the Holiday Season. Regardless of who the shipping partner is, a leading carrier or a 3PL, some hard truths that you deal with are. 6 Post-purchase Plays to Dominate Customer Experience During the Holiday Season 1.

eCommerce 130
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Influencer Marketing for E-commerce: Tools and Tips to Grow Your Brand

Kissmetrics

To have a successful e-commerce platform, you have to pay to play. How Using Social Media Influencers Can Grow Your E-commerce Brand. The problem is, most e-commerce brands don’t have the budget to partner with the likes of Kim Kardashian. E-commerce is a highly competitive market.

eCommerce 356
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Guide for E-commerce Businesses to Thrive This Peak Season

lateshipment

Your fellow e-commerce businesses, shipping carriers, third-party logistic partners, etc have all geared up to handle the peak season’s shipping volume without succumbing to delivery issues and negative customer experiences. This can in turn hurt the operational efficiency of shipping carriers.

eCommerce 130
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Walmart Debuts New Ecommerce Platform to Help SMBs ‘Save Time, Money and Hassle’

Retail TouchPoints

Walmart has launched a new ecommerce site and customer experience designed specifically for small-and medium-sized businesses (SMBs) and nonprofits. The aim of the Walmart Business platform is to “remove complexity in purchasing, lower costs and give our customers more opportunities to serve their customers and communities.”

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E-commerce Delivery Experience Management (DEM) to Drive Customer Delight

lateshipment

Customers are no longer just interested in low prices, fast shipping, and free returns have constantly been the three must-haves for an online business to make the cut in today’s market. They want e-commerce brands to treat them with the proper experience that can lead them to shop again. Which is not the case.

eCommerce 147