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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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Olark Review:The Best Live Chat for Website Tool

Ecommerce Platforms

Live chat for website, allows you to give your customers quick answers to questions about your products or services. Olark is one of the most popular live chat apps that reduces operating costs and increases sales. Real-time reporting is a feature that makes Olark stand out as a quality live chat for website app.

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Building An eCommerce Development Checklist

Groove

Building an eCommerce site is a different process for every business depending upon the vertical they operate in. For this reason, we’re sharing an in-depth eCommerce development checklist to outline the proper steps to building an eCommerce website. What Is an eCommerce Development Checklist? Step 1: 10,000 Foot View.

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The Best Help Desk Software for Ecommerce

Ecommerce Platforms

The best ecommerce help desk software ensures you can give your customers the support and care they need most when they’re shopping online with your brand. Help desk solutions for ecommerce also make it easier to keep track of problems your clients are having, and issues that still need to be addressed. HubSpot Service Hub. Pricing ??.

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The Ultimate Checklist for Every New Ecommerce Site (Oct 2021)

Ecommerce Platforms

When you start an ecommerce site you realize that there are loads of items that need to be checked, cross-checked, and tested to ensure that your customers have a quality user experience. That’s why we put together an extensive ecommerce launch checklist to guide you through the initial stages of running an online store.

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Conversational Commerce: Why You Should Consider a Native Ecommerce Chatbot

GetElastic

Despite the buzz around AI’s potential to make ecommerce as personal and natural as an in-store visit, fully-baked intelligent shopping assistance remains several years away. According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation.

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Retail vs Ecommerce: What’s the Difference?

Ecommerce Platforms

Ecommerce stores, on the other hand, are online platforms, where customers can purchase products using credit cards and other digital payment methods, and have them shipped to their homes, or a pickup location. Both retail and ecommerce stores have their own distinctive pros and cons to consider for any entrepreneur.

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