Tue.Jun 02, 2020

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Culture Is (Still) Not About Ping-Pong Tables And Free Meals

Forrester eCommerce

It’s been more than two months since corporate America’s unexpected leap into the deep end of the remote work pool. Behind the backdrops of our endless video calls, we’ve been juggling unexpected incursions from children, pets, and other household activities. Despite the occasional drama, we’ve been largely successful at adapting to this new paradigm, answering […].

Other 466
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How SEO Increased This Client's Organic Revenue by 22%

Groove

Final Draft is the number one professional screenwriting software used by screenwriters and filmmakers around the world. The software is used by 95% of film and television productions, including production companies like Netflix, Paramount, Pixar and NBC Universal. At first, the company wanted to redesign their website and offer a better user experience, so they enlisted the help of the Groove Commerce team.

SEO 243
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Artificial Intelligence Is Dumb Without The Elasticity Quotient

Forrester eCommerce

How much has your business really changed since implementing AI? I’m not asking about lift for discrete metrics such as customer loyalty, campaign revenue, or even process optimization. Was the DNA of your enterprise altered by tweaking the edges? Of course not, because the elasticity quotient was not met. The elasticity quotient links the KPIs […].

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How to Skyrocket Sales with Ecommerce Referral Marketing

BigCommerce

Referrals are nothing new to the world.

Marketing 388
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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As Protests Continue, Retail CEOs Express Empathy, Opposition To Racism

Retail TouchPoints

Over the past several days, executives from diverse retail companies issued statements and social media posts to employees and customers, seeking to compassionately address the strong feelings stirred up by the death of George Floyd and racism in general. Even as their stores were being looted as many protests turned into nightly riots, retailers avoided criticizing those actions or the perpetrators.

Retail 211
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Camelot reveals record National Lottery sales

TalkingRetail

Camelot UK has reported its third successive year of sales growth following the company’s wide-ranging strategic review carried out in 2017. National Lottery ticket sales for the year ended 31 March grew by 9.7% to a record £7.9bn. In addition, Camelot grew total sales of draw-based games by £455.3m to £4.5bn, driven by improvements made. This story continues at Camelot reveals record National Lottery sales.

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Bankrupt Neiman Marcus breached its loan terms, lender says

RetailDive

Deutsche Bank raised concerns that inventory backing the luxury retailer's asset-based credit line was overvalued by tens of millions of dollars.

Banking 116
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Walmart Analyst: Flexible Distribution, Honest Communications Supported Strong COVID-19 Response

Retail TouchPoints

Walmart ’s performance during COVID-19 represents a success story, with 10% same-store sales growth and a whopping 74% e-Commerce sales increase in Q1 2020. The retail giant was already poised to benefit from current conditions, but the degree of its success offers a treasure trove of lessons about operating in a crisis. Retail TouchPoints discussed the key elements of its strategy with Lei Duran, SVP, Knowledge Team Retail Insights at Kantar , who heads up the consultancy’s Walmart coverage.

eCommerce 154
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How Elastic Path enables the ultimate level of technical agility

GetElastic

We live in the “digitally connected world” where everything is changing rapidly, and which is characterized by the following trends: Rapidly evolving environment. The demand and behavior of customers, partners, and other stakeholders change quickly, requiring businesses to adapt. Technological disruption. The constant introduction of new technology, which disrupts industries, brings new offerings and enables new experiences for customers.

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Alibaba Launches Payment And Freight Management Services For Small U.S. Retailers

Retail TouchPoints

Alibaba has launched three new platforms — Alibaba.com Payment Terms, Alibaba.com Freight and Alibaba.com Trade Shows — designed for small businesses seeking ways to digitally optimize their operations during the COVID-19 crisis and beyond. “U.S. small businesses are fighting through what is a remarkable set of challenges because of COVID,” said John Kaplan, Head of North America and Europe for Alibaba.com during a media briefing.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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20 Ecommerce Micro-Niche Ideas for Online Retailers

ecomdash

Micro-niche products can cut down on competition and better satisfy your customers. We've provided some potential ideas for online sellers. The post 20 Ecommerce Micro-Niche Ideas for Online Retailers appeared first on Ecomdash.

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CVS Pilots Autonomous Prescription Delivery In Houston Market

Retail TouchPoints

CVS Health has partnered with Nuro , a delivery robotics company, to pilot an automated delivery service in the Houston market. Beginning this month, Nuro will use its fleet of vehicles to fulfill prescription and essentials orders placed through CVS. Th program will initially serve three zip codes near the CVS store in Bellaire, Texas, with no additional delivery fee.

Marketing 151
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Report reveals home delivery opportunities for c-stores

TalkingRetail

Consumers value free delivery above all else when it comes to home deliveries of groceries and supplies from their local convenience stores, new research reveals. The Forging a New Future report, which was commissioned by digital and data specialist TWC, shows that 71% of consumers surveyed said free delivery topped their list of home delivery. This story continues at Report reveals home delivery opportunities for c-stores.

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2020 Payments Tech Guide Special Report Thank You

Retail TouchPoints

Thank You For Your Interest. Click the button below to download this report! Download Now.

Download 102
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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How to Avoid PPP Fraud: 7 Tips for Protecting Your Small Business

Korona

In light of the economic fallout from the COVID-19 pandemic, the United States has unveiled several large-scale assistance programs for small businesses. For more in-depth information on these, check out the guides we’ve put together below: The CARES Act Express Bridge Loan Program State-by-State Resources For many small businesses, these various forms of assistance [.].

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9 content marketing mistakes sabotaging sales

Omniconvert

Content marketing is a sustainable way of driving and maintaining high eCommerce sales. Even though businesses of all scopes and. The post 9 content marketing mistakes sabotaging sales appeared first on ECOMMERCE GROWTH Blog.

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How to Increase Conversion With an Ecommerce SEO Strategy | Salsify

Salsify

Every minute, there are more than 4,000 items sold on Amazon by small and medium-sized businesses (SMBs), according to a 2019 Amazon report. Behind these purchases are shoppers who started their buying journey by typing in a few simple keywords.

SEO 78
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Costcutter adds new online guides to support independent retailers

TalkingRetail

Costcutter has expanded its free online support package, which provides guidance to help all independent retailers support their local communities. The online support now includes guides on home delivery, call & collect, and NHS ‘Thank Yous’ The guides are free to all independent retailers and can be download from Costcutter’s dedicated website.

Retail 88
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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Brands scramble to make statements as protests continue

RetailDive

But how those messages are received depends on the core values of the business, experts say.

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CJ Lang sells Airdrie store

TalkingRetail

CJ Lang, the wholesaler for Spar stores in Scotland, has sold a store in Airdrie, North Lanarkshire. The store, which was sold alongside some other properties, and has now been purchased by Sathish Kumar Thangavel. The property includes a double-fronted retail unit with ancillary space and is in a predominately residential area of Airdrie, North. This story continues at CJ Lang sells Airdrie store.

Other 82
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Lowe's launches video tool geared toward professionals

RetailDive

Targeting its pro clientele, the home improvement retailer introduced "Lowe's for Pros JobSIGHT," which allows them to virtually serve their customers.

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Pladis adds to Flipz brand

TalkingRetail

Pladis has unveiled a new addition to its Flipz brand. Flipz Strawberry Cheesecake sees pretzels covered in a sweet Strawberry Cheesecake glaze. Jonathan Bull, head of McVitie’s commercial and seasonal brands at Pladis UK&I, said: “Flipz has heavily contributed to growth in ‘Everyday Treats’ – accounting for 30% of total growth over the past year.

Retail 82
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Protests and looting pushes back opening dates for retail stores and restaurants

RetailWire

Ongoing protests and violence directed toward business establishments in some cities across the U.S. have forced retailers and restaurants to push back plans to reopen. “Right when we get over one hump, here comes something new to deal with,” said Reynolds Cramer, chief executive of Fareway Stores. Mr. Cramer expressed sympathy for businesses affected by looting.

Retail 64
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Nisa retailers see huge increase in sales of bedding plants

TalkingRetail

Nisa retailers have reported a 425% year-on-year increase in sales of bedding plants in the middle of May. Summer bedding plants have been a particular success, accounting for more than 50% of overall sales. Introduced for sale on Easter weekend, 33,000 cases of summer bedding plants had been sold up to and including the third. This story continues at Nisa retailers see huge increase in sales of bedding plants.

Retail 81
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How Kroger Vendors Can Find Sales Opportunities Faster in Repsly

RepslyBlog

One of the biggest challenges of selling to Kroger is also the biggest opportunity: there are nearly 3,000 Kroger store locations in the U.S, and many of them are among the busiest stores in the country. Offering in-store support for your brand from coast to coast, or even in just a few key geographies, is essential, and sending your sales reps to do routine audits and merchandising can give your brand a big advantage — but supporting so many stores is expensive.

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Community shop receives Queen?s Award

TalkingRetail

A community shop in Bodmin, Cornwall, has been honored with a Queen’s Award for Voluntary Service for its contribution to the local community. The St Tudy Community Shop and Post Office, a hub of resource for people in the local area – providing groceries, a coffee shop, as well as a post office and a. This story continues at Community shop receives Queen’s Award.

Retail 76
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Costco will revive store sampling this summer

RetailDive

The club retailer, which saw U.S. store traffic decline 2% in Q3, hopes to spur shopper interest by bringing back fundamental parts of its store experience.

Retail 61
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Central England Co-op introduces new social distancing measures

TalkingRetail

Central England Co-op has outlined the second phase of social distancing measures aimed at keeping its staff and customers safe in its stores. The new features will include a one-way system being put in place permanently with the help of signage and the reformatting of shops and permanent hand sanitiser stations at the front of. This story continues at Central England Co-op introduces new social distancing measures.

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Looting may turn Minneapolis neighborhoods into food deserts

RetailWire

The looting taking places in many parts of the country seems senseless as businesses and the customers that depend on them tend to be hurt the most. Stark evidence of this is in Minneapolis where grocery stores damaged by rioting have been forced to close, further limiting the access that locals, many of whom are poor, have to buy food.

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How Walmart Vendors Can Find Sales Opportunities Faster in Repsly

RepslyBlog

With nearly 5,000 Walmart stores in the U.S, offering in-store support for your brand can be expensive. But sending sales reps to do routine audits and merchandising can give your brand an important advantage in some of the world's most competitive stores. But what if you could see what was going on in every store in between visits, and just visit the stores where you knew your team would have a measurable impact on sales?

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.