Serial Returners and Refund Fraudsters: How Brands are Fighting Back With Data Insight
Retail TouchPoints
OCTOBER 18, 2023
Online return fraud cost U.S. While it is possible for shoppers to commit return fraud innocently simply by mis-reading the returns policy, a significant number of returns are the result of premeditation and malicious intent. Cutting Fraud to Claw Back Costs Retailers are pushing back. retailers $22.8 billion in 2022.
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