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Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Bigcommerce Pros. Bigcommerce Cons.

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Best Customer Service Software

Kissmetrics

Hubspot’s Service Hub —Best for Free Software and Deals Zendesk —Best for a Complete Support Suite Groove —Best for Small Businesses and Startups TeamSupport —Best for B2B Support LiveAgent —Best for Live Chat Service Salesforce Service Cloud —Best for Remote and On-Site Support Freshdesk —Best for a Streamlined System.

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Best Live Chat Software

Kissmetrics

Live chat has quickly become an integral part of customer service in the digital era. When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat. Every website needs to have live chat. Automation.

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Omnisend vs. Dotdigital: A feature-by-feature comparison

Omnisend

Both Omnisend and Dotdigital are great in this area, although Omnisend scores higher points for the Ecommerce industry. Dotdigital is more of a generic tool that works for all industries, such as retail, travel, finance, non-profit, education, etc. Check it out.

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The 8 best Dotdigital alternatives for 2023 (free and paid)

Omnisend

It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. While Omnisend is designed keeping ecommerce brands in mind, Dotdigital offers more generic tools that are useful for different industries. But is it the only platform that offers these features?

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The Best CRM Software (In-Depth Review)

Kissmetrics

Furthermore, there are specific CRM solutions for particular industries. And you may benefit from choosing a CRM that offers something specific to your industry. If you’re in the sales or marketing industry, you’ve probably read Hubspot ’s blog or taken one of their free certification courses. Basic CRM features.

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The Top 7 Fashion Ecommerce Trends (and How to Enable Them)

Omnisend

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

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