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Shopify Payments vs Stripe (2023): Choosing a Payment Processor

Ecommerce Platforms

Shopify Payments vs Stripe: Which solution should you really be using for your ecommerce store? Both Shopify Payments and Stripe offer very similar services to business owners. Both allow you to accept and process payments online, ensuring your ecommerce company can make a profit. What is Shopify Payments?

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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. To keep up with customer demands, ecommerce stores must offer efficient service options. To deliver an exceptional live chat experience, businesses must invest in the right tools. What Exactly is Ecommerce Live Chat?

Live Chat 104
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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. To keep up with customer demands, ecommerce stores must offer efficient service options. To deliver an exceptional live chat experience, businesses must invest in the right tools. What Exactly is Ecommerce Live Chat?

Live Chat 104
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How To Automate E-Commerce Customer Service

lateshipment

Customer service is an important aspect of running a successful business. Whether you are selling products through your e-commerce website or a marketplace, effective customer service that is 24*7 is beneficial can be beneficial to boost sales and acquire loyal customers. But first, What is E-commerce Customer Service Automation?

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Make Customer Service Your Most Valuable Asset This Holiday Season

BigCommerce

On the other hand, the holiday season is also cause for pain and headaches when it comes to inventory management, high-volume shipping , advertising cost planning , and of course, customer service. But this still doesn’t account for the significant lift in customer service volume during the holiday season.

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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,” as she puts it. For those who are a bit fuzzy on social media history, that equates to 16 years. RTP: What other ways have you seen customer expectations shift after the last year?

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Celery Review for 2019: A Payment Processor With Delayed Payments, Referrals and More

Ecommerce Platforms

One of the primary aspects of setting up an online store is figuring out the perfect payment processing solution. Sometimes payment solutions are far too expensive based on the number of products you are selling–or because of the price of those products. Celery Review: How Does It Compare? Abandoned Cart Tools.