Retail TouchPoints

APRIL 17, 2023

Offering locally sourced specialty foods and artisanal products helps entice new customers and size up against grocers that compete exclusively on price. The grocery industry has been lucky not to have the pendulum swing from the COVID closures of specialty retail.

Specialty Retailers 232

Specialty Retailers Payment Services Retail Outdoor 232

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions. and Canada.

Vend 214

Vend Payment Services Point of Sale Travel 214

Retail TouchPoints

OCTOBER 20, 2021

Now, with the surge in mobile orders, it’s nearly impossible to estimate your wait time. The surge in mobile orders has not only taken away clarity from customers but has also tanked confidence. Customers are showing up to pick up and order in-store and finding out only the drive-thru service is open.

Specialty Retailers 200

Specialty Retailers Multi-channel Fulfillment Mobile 200

RTP blog

SEPTEMBER 17, 2018

By Derek Peterson, Boingo Wireless A retail renaissance is upon us, driven by a shift in economics, competition and exponential advancement in technology, per a new report from Deloitte. Mobile has emerged as the crown jewel fueling the resurgence, as digital devices are now central to the in-store shopping experience.

Payment Services 150

Payment Services Retail Consumer Payments 150

Retail TouchPoints

APRIL 2, 2021

This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization. Customers don’t want to be managed anymore; they want to be delighted. The Road Ahead for Retail.

Retail 149

Retail Specialty Retailers Customer Loyalty Customer Experience 149

RTP blog

MARCH 8, 2019

While a whopping 84% of e-Commerce and pure-play retailers consider themselves to be thriving , only 40% of specialty retailers, 35% of big boxes, 25% of discount stores, and 17% of department stores claim to be. The retail bar has been re-set, and there are new table stakes. Expand POS to include mobile payments.

eCommerce 150

eCommerce Retail Merchant Services Payments 150

Liveintent

SEPTEMBER 6, 2019

Meanwhile, surveyed retailers said that managing the increasing costs of their current advertising channels was the second-highest priority, behind differentiating from competitors. In the survey, 93% of respondents said “mobile content” was critical, important, or relevant to their holiday product presentation strategies.

Marketing 75

Marketing Retail Specialty Retailers Presentation 75