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Retail industry’s annual tech investment gap could top £22bn, creating an innovation vacuum that risks sector health and business survival, warns the Retail Think Tank

365 Retail

The RTT whitepaper – ‘ Change Or Fail: Why Innovation Is The Business Survival Issue Retailers Can’t Ignore ’ – suggests omnichannel retailers should be spending between 4-8% of their revenue on technology per annum. However, currently most retailers only spend between 1.5-3%, year-on-year.

Retail 59
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How to Apply the 8 Lessons of Amazon Operations to Your Retail Strategy

Dynamic Action

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Amazon’s operating model is centered on the customer. Lesson #1: Form a complete view of the customer experience.

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Despite a muted outlook for 2024, the Retail Think Tank outlines key growth opportunities and predictions for next years’ winners and loser

365 Retail

With a broadening of the offer away from just bulky goods, and more food and beverage operators seeking to trade on retail parks, they are increasingly providing a real alternative to high streets.” As CEO of JDM Retail, Jonathan De Mello, noted: “More comparison goods retailers want to trade on retail parks.

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Top Customer-Driven B2B eCommerce Trends

GetElastic

Joinn Bryan Beck and ecommerce experts from Amazon Business and Elastic Path as they discuss the key to delivering a smooth B2B omnichannel experience. Using mini-catalogs to support internal operations and teams along with the buyer. This has helped B2B firms gain new insights about their eCommerce operations.

B2B 146
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NRF 2019 Observations

OrderDynamics

We’ve seen omnichannel, unified commerce, customer experience, AI, AR innovations emerge and become real. The retailer plans to add the technology to 800 stores by the end of the first quarter. Cucinelli blends the traditions of Italian design with innovative technologies. Personalized Experiences Powered by AI & AR .

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ChannelAdvisor Pulse E-Commerce Newsletter | May 2019

ChannelAdvisor

Data and the Omnichannel Consumer. White Paper] From Data to Personalization: Mapping the Empowered Consumer Experience. Forrester Report] Retailers Are Starting to Reap the Rewards of Omnichannel Commerce. Here are a few Prime Day resources to get you ready: [Checklist] Your Official 2019 Amazon Prime Day Checklist.

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Kibo’s Perfect Sync Streamlines Data for Seamless Support

Kibo

Kibo is putting an end to that with its Perfect Sync technology. Our Perfect Sync technology represents a key differentiator in providing a flexible, streamlined solution for online and offline retail fulfillment. And that requires great communication. To learn more about Perfect Sync, download this Snapshot.