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The 4 Reasons Your Customers Are Leaving Your Site And Ditching Their Shopping Carts

RTP blog

This phenomenon has gradually changed how they shop and their methodology for making purchases, but with that comes the effects of many consumers failing to close the loop upon checkout. In fact, retailers across the board see shopping cart abandonment as a high-priority concern, so what makes consumers go dark before closing the sale?

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How a Reactive Omnichannel Strategy can Help you Capitalize on Reactive Buying Trends

Retail TouchPoints

The numbers from our latest guide to omnichannel commerce speak for themselves, showing that marketing across three or more channels earns brands 250% higher engagement. Combining password-less one-page checkouts with payment systems like PayPal Wallet or Apple Pay can make a significant difference in checkout conversion rates.

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Harry Rosen Goes ‘Headless’ to Support Digital Service Shift

Retail TouchPoints

Associates play a crucial in the omnichannel customer experience. A family institution since its founding in 1954, Harry Rosen has always been lauded for its highly personal service and needed a way to empower customer advisors as all 17 of its stores faced closures during the pandemic.

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Best 20 Order Management Systems for eCommerce: Streamlining Your Operations

Algopix

An OMS is a comprehensive software solution designed to streamline and optimize order processing, inventory control, and customer interactions, providing a seamless shopping experience for buyers and boosting operational efficiency for sellers. This is where Order Management Systems (OMS) come into play.

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5 Strategies to Optimize the Online Integration of Your Grocery Store

Retail TouchPoints

The demand for grocery omnichannel ecommerce has been fueled by the pandemic, specifically consumers’ desire for convenience. To keep up with this demand and consumer expectations, grocers will have to invest in the right forward-looking technology to evolve omnichannel offerings to meet customer needs.

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19 Shopify Pros and Cons To Understand the Good and Bad

Ecommerce Platforms

The same can be said for ecommerce site building, inventory management, order management, marketing tools, advertising, discount codes, blogging, abandoned cart recovery, multiple currencies, payment options, shipping rates, product sourcing, omnichannel selling, and much more. Shopify cuts all of that out of the equation.

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19 Omnichannel Experience Examples from Top Brands

GetElastic

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. And how do they do that?