The Canada Customer Experience Index, 2019: Canada’s Best Year Yet
Forrester eCommerce
JULY 15, 2019
Modest Gains Amidst Stagnation Give Canadian CX Its Best Year Yet Forrester’s 2019 Canada Customer Experience Index (CX Index™) reveals that the overall quality of the Canadian customer experience rose by 1.2 points, to 67.2.
Let's personalize your content