Retail TouchPoints

APRIL 30, 2021

2020 was a milestone year for ecommerce. The importance of omnichannel has been preached for years, yet most ecommerce entrepreneurs are stuck in multichannel mode. This is true omnichannel. Thriving in 2021 will require shifting away from the purchase-focus of multichannel to the customer-centric mindset of omnichannel.

eCommerce 278

eCommerce Shipping Costs Omnichannel Multichannel 278

iVend

DECEMBER 9, 2019

As 2020 approaches, it is a good time to reflect on the changes retail has experienced over the last decade and how they have influenced the vision of a successful retail environment in the new decade. Integrated Omnichannel Retail for the Next Decade. Make 2020 the year of delivering seamless customer experiences in your stores.

Retail 92

Retail X-cart Omnichannel Merchant Services 92

iVend

DECEMBER 9, 2019

As 2020 approaches, it is a good time to reflect on the changes retail has experienced over the last decade and how they have influenced the vision of a successful retail environment in the new decade. Integrated Omnichannel Retail for the Next Decade. Make 2020 the year of delivering seamless customer experiences in your stores.

Retail 52

Retail X-cart Omnichannel Merchant Services 52

iVend

DECEMBER 9, 2019

As 2020 approaches, it is a good time to reflect on the changes retail has experienced over the last decade and how they have influenced the vision of a successful retail environment in the new decade. Integrated Omnichannel Retail for the Next Decade. Make 2020 the year of delivering seamless customer experiences in your stores.

Retail 52

Retail X-cart Omnichannel Merchant Services 52

SellBrite

JANUARY 5, 2018

Omnichannel strategies have the power to create memorable, lasting experiences for consumers. Omnichannel is a new type of strategy that is tough to implement. Thankfully, there are a few companies that are already leading the charge in omnichannel eCommerce. What a perfect omnichannel eCommerce strategy looks like.

Omnichannel 149

Omnichannel eCommerce Customer Multi-channel 149

Retail TouchPoints

DECEMBER 16, 2020

The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that nearly half ( 47% ) of supply chain operations will be overhauled, according to data from Kearney and the World Economic Forum. Three Strikes and Customers are Out (of Your Store).

Webinar 279

Webinar Supplies Multichannel Presentation 279

Retail TouchPoints

MARCH 18, 2021

While some industry watchers predicted that the boon to online grocery would subside later in 2020, that never happened. Online grocery’s previously lethargic rate of adoption meant that grocers lagged other retail sectors in multichannel merchandising systems, customer data management and fulfillment technology.

Fulfillment 198

Fulfillment eCommerce Retail Subscription 198

Omnisend

MARCH 29, 2021

Omnichannel Fashion Ecommerce. If the past few years have taught us anything, the omnichannel customer is here to stay. Omnichannel marketing , as opposed to multichannel marketing, places your customer at the heart of your marketing strategy and personalizes their experience. Try Omnisend free for 14 days!

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Smile.io

FEBRUARY 2, 2023

None of the past 20 experts could have predicted the collective shock of 2020, the growth of 2021, and the rolling changes of 2022 leading into 2023. Having a successful omnichannel strategy doesn't mean you have to be absolutely in every single channel, but where your customers are. Back in 2016, Smile.io

eCommerce 87

eCommerce Small Business Retail Omnichannel Social Media 87

Omnisend

DECEMBER 7, 2021

In fact, recent data indicates that each dollar spent on email leads to an average of 4200% ROI. Our latest data indicates that automated messages continue to dominate the email landscape, leading to 32% of all email orders despite making up just 2.4% Of course, audience segments can only go as far as your data collection practices.

Marketing 190

Marketing Multi-channel Mobile Channel 190

Retail TouchPoints

MAY 5, 2021

But, retailers are realizing that the ‘now normal’ will look much different than ‘normal’ did in January 2020. In simple terms, they enable otherwise siloed communications technologies, applications and data to interface with each other, which opens up possibilities for enhanced, customized functionality.

Multi-channel 206

Multi-channel Retail Technology Sporting Goods 206

365 Retail

OCTOBER 26, 2023

The RTT whitepaper – ‘ Change Or Fail: Why Innovation Is The Business Survival Issue Retailers Can’t Ignore ’ – suggests omnichannel retailers should be spending between 4-8% of their revenue on technology per annum. Data from RetailNext showed that in Q3 footfall, a key indicator of High Street health, remained resilient, up +0.7%

Retail 57

Retail Multichannel Technology Download 57

Omnisend

JUNE 14, 2021

In fact, Omnisend’s Ecommerce Statistics Report for 2020 showed that email has conversion rates up to 52%, push notifications conversions go to 28%, and SMS garners a 2.5% As a marketer, you have access to more data than ever before—so use it. Find out more about the best practices for ecommerce omnichannel campaigns.

Marketing 78

Marketing Omnichannel Channel Multichannel 78

Kibo

MARCH 29, 2021

To meet the moment, companies must move away from multichannel or omnichannel platforms to unified ones that increase engagement and foster repeat business. Unified commerce isn’t simply an evolution of omnichannel retail, it’s its panacea. The shortcomings of this strategy were already evident before 2020.

Merchant Services 118

Merchant Services Order Fulfillment Omnichannel Customer Experience 118

GetElastic

JANUARY 13, 2019

However, it’s not enough to offer multichannel engagement—the experiences you offer on these channels need to resonate with customers to be effective. Data from customer browsing, known preferences, purchase history and other touchpoints lets you gain a complete picture of your customer. Take an open systems approach.

Customer Experience 150

Customer Experience Customer Multichannel Social Media 150

ROI Revolution

JANUARY 3, 2020

Published January 3, 2020. of internet users will have an Instagram account in 2020, with this number growing to 40.4% Consumers will have the right to download a copy of the data they’ve shared. Consumers in California can also tell companies not to share or sell their data with other companies.

Marketing 78

Marketing Social Media Food and Beverages Omnichannel 78

Ecommerce Platforms

DECEMBER 23, 2019

A CRM software is capable of piecing together all every single bit of data it collects about your leads, and then use the resultant insights to systematically target individuals with personalized messages across multiple channels. Find out all about them from our comprehensive review of the best free CRM software in 2020.

Social Media 129

Social Media Management Multi-channel Mobile 129

Omnisend

JANUARY 17, 2022

Supply chain challenges created an extended holiday shopping season and brands increased their attention to the importance of first-party data and opt-in marketing channels. SMS drove 106% more orders in 2021 than in 2020. Merchants sent 396% more promotional messages and nearly 699% more automated messages than in 2020.

eCommerce 146

eCommerce Marketing Shipping Channel 146

GetElastic

OCTOBER 19, 2021

A PIM solution helps brands to manage product information, improving their ability to quickly retrieve and use key data to power digital buying experiences. With the rapid digitization of sales and continued expansion into new channels, opting for a PIM solution can help connect different channels to preserve product data quality.

Information 78

Information B2C Channel Improvements 78

GetElastic

OCTOBER 19, 2021

A PIM solution helps brands to manage product information, improving their ability to quickly retrieve and use key data to power digital buying experiences. With the rapid digitization of sales and continued expansion into new channels, opting for a PIM solution can help connect different channels to preserve product data quality.

Information 78

Information B2C Channel Improvements 78

CPC Strategy

APRIL 1, 2024

According to Fox , who acquired Tubi for $440 million in March 2020, “Tubi is where unmatched content meets best-in-class innovation, offering advertisers a new way to break through to massive, young, diverse, incremental, and unduplicated audiences you can’t find anywhere else.” What is their annual income?

Blog 91

Blog Multichannel Technology Consumer 91

Ecommerce Platforms

NOVEMBER 11, 2019

Inside its massive loyalty program, are data-driven metrics that issue loyalty rewards to regular customers who meet up the preset threshold by various brands that sell on Amazon. Develop an omnichannel system for your target audience. One real-life and practical case in point is Amazon’s loyalty program.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

ChannelAdvisor

SEPTEMBER 29, 2021

In 2020, nearly $1 billion in investments were poured into Amazon sellers and brands, with commerce investment groups primarily located in the US, Germany and the UK purchasing and fusing smaller Amazon sellers together into a larger Amazon brand. . We’re happy to provide an omnichannel solution to meet their needs.”.

eCommerce 98

eCommerce eCommerce Platforms Channel Management 98

ChannelAdvisor

SEPTEMBER 29, 2021

In 2020, nearly $1 billion in investments were poured into Amazon sellers and brands, with commerce investment groups primarily located in the US, Germany and the UK purchasing and fusing smaller Amazon sellers together into a larger Amazon brand. . We’re happy to provide an omnichannel solution to meet their needs.”.

eCommerce 98

eCommerce eCommerce Platforms Channel Management 98

ROI Revolution

AUGUST 5, 2021

Published March 12, 2020. Visa found that 53% of consumers were spending more in June 2021 than in June 2020. Apparel and restaurants also saw notable growth last month over 2020, with sales increasing 62.9% After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7%

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Published March 12, 2020. billion in sales compared to $9 billion in 2020. Retail sales as a whole still saw significant yearly growth on Black Friday according to data from Mastercard SpendingPulse. In-store sales were up nearly 43% over Black Friday 2020, with department stores up 86.4%. Updated December 2, 2021.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

Kibo

NOVEMBER 5, 2021

A modern OMS helps retailers manage inventory in real time, coordinate multichannel sales, initiate fulfillment tasks, routes, print shipping labels, and handle returns. In early 2020, the EY Consumer Index revealed that just 21% of the thousands of consumers surveyed forgave retailers for service disruptions from Covid-19.

Management 62

Management Payment Services eCommerce Shipping Costs 62

ROI Revolution

JUNE 1, 2021

Published March 12, 2020. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. in 2020 and are expected to surge another 28.8% Mobile revenue saw its most significant growth in 2020 in light of the pandemic and consumers spending more time shopping on their phones.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JULY 1, 2021

Published March 12, 2020. After surging nearly 34% in 2020 due to the pandemic, ecommerce retail sales are expected to grow a more modest 13.7% Amazon sales surpassed $96 billion in 2020, with the ecommerce giant expanding its fulfillment by 50% in response to COVID-19. in 2020 and are expected to surge another 28.8%

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Published March 12, 2020. billion, a slight uptick from March 2020’s forecast of $72.7 billion, a 19% increase from March 2020’s projection of $91.32 in 2021 over 2020 and approach $87 billion by 2022. of digital ad revenue share in 2020, down from 37% in 2019 in light of Amazon’s significant increase. of all U.S.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Published March 12, 2020. Casual apparel brands thrived in 2020 with consumers spending more time at home. The athleisure market now makes up 20% of all apparel sales and is expected to grow by as much as $81 billion from 2020 to 2024. Ecommerce accounted for 45% of Gap’s revenue in 2020, up from only 25% in 2019.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

Ecommerce Platforms

FEBRUARY 13, 2020

We did a background check from various data sources and Shopify seems to hover around all corners in the ecommerce industry. Organize your products' data. You also get to make data-backed decisions since Shopify POS puts together all reports from both your physical shop and online store. multichannel selling.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156

Omnisend

MAY 7, 2021

Use Omnichannel Marketing. If you haven’t heard of omnichannel marketing , then this can be a great way to increase ecommerce store sales. You have the data and customer journey information to be able to do this—for example, if a customer is looking to navigate away from your site or hasn’t headed to the checkout yet.

eCommerce 148

eCommerce SEO Mobile Subscription 148

ROI Revolution

JANUARY 5, 2022

Published March 12, 2020. growth over 2020. Where 2020 was ecommerce’s year to shine, nonecommerce sales took the crown last year. in 2020, in-person sales grew 15.4% Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. since June 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Published March 12, 2020. Consumer electronics is the fastest-growing digital ad spend category, seeing 18% growth in 2020. The consumer electronics industry actually saw a negative growth rate in 2020 with a loss of 2.2%, but that’s expected to bump up again by 4.3% growth estimate from August 2020. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Published March 12, 2020. million in holiday sales in 2020, an 32.5% from April to May 2020 and 37.4% for May to June 2020. Bed Bath & Beyond, Ashley Furniture Homestores, IKEA, and Williams-Sonoma were the leading US furniture & home goods retailers in 2020. billion in 2020. of the total $206.8

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Published March 12, 2020. to approach $53 million in 2020 – an unprecedented $6.6 In 2020, consumers spent $115 billion on furniture & bedding, adding up to a modest 0.6% The electronics sector is one of the many industries that witnessed significant growth online in 2020, with ecommerce up across the board due to COVID-19.

eCommerce 78

eCommerce Social Media Payments Payment Services 78