Remove 2021 Remove Customer Retention Remove Improvements Remove Payments
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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. Holiday 2021 and Preparing for 2022.

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How Ecommerce Retailers Can Prepare Now for Back-to-School 2022

Retail TouchPoints

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing, classroom supplies and new technology. Give Back-to-School Shoppers Alternative Payment Options. Take Steps Now to Prevent Back-to-School False Declines.

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The Future of Retail and AI

Retail TouchPoints

Over the course of 2020, retailers increasingly turned to AI-driven technology to optimize their operations and better understand their customers. In 2021, retailers will utilize the data they’ve gathered over the past year to focus on customer retention and fostering brand loyalty.

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Evercommerce Review 2023: All the Pros and Cons You Need to Know

Ecommerce Platforms

Built specifically for a few set industries, the integrated range of business management, marketing, payment acceptance and customer engagement solutions from Evercommerce help businesses in the service environment to increase retention and accelerate growth.

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The Future of Customer Service: How Ticketing Systems, Content and Chat Are Changing the Game

Retail TouchPoints

And the main reason they don’t allocate enough finances to the customer service department is that it’s difficult to tie it to revenue generated. But customer service must be prioritized by every organization. Here are three data-backed reasons why: Good customer service leads to increased customer retention rates. ?

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12 Helpful Ways To Increase Your Ecommerce Conversion Rate in 2021

FastSpring

By featuring a “Buy Now” button on your homepage, you reduce friction and get your customers one step closer to completing a purchase directly from your home page. Benefits of a “Buy Now” Button on Homepage: · Improved speed of purchase. Simplified checkout process. Benefits of a Fast Website: · Better customer experience.

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12 Helpful Ways To Increase Your Ecommerce Conversion Rate in 2021

FastSpring

By featuring a “Buy Now” button on your homepage, you reduce friction and get your customers one step closer to completing a purchase directly from your home page. Benefits of a “Buy Now” Button on Homepage: · Improved speed of purchase. Simplified checkout process. Benefits of a Fast Website: · Better customer experience.