2023 Customer Experience Customer Loyalty Multi-channel 
365 Retail
DECEMBER 12, 2022
Consumers are looking to get more with less with the same high expectations of brands as the cost-of-living crisis and looming recession rolls into 2023. Patience for nothing less than the full 360 customer experience will be tested as shoppers are more conscious of how and where they spend their money.
MagentoBrain
MAY 25, 2023
Chatbot builder software has become increasingly popular in recent years as businesses seek to automate customer interactions and improve customer experience. In 2023, there are several chatbot builder software options available, each with its own unique features and capabilities.
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Retail TouchPoints
JUNE 7, 2023
From 3D billboards to spatial scent to ChatGPT, meet the brands leading the next wave of multisensory retail innovations, and learn best practices to help strengthen your brand’s sensory presence in this new, multi-dimensional experience market. Read part one here , part two here and part three here. virtual reality).
GetElastic
NOVEMBER 23, 2022
In the past few years poor customer experience and sluggish page loads caused by monolithic platforms have accelerated the need for better flexibility and the ability to create a more personalized customer experience. As a business grows, the system can easily support multi-channel, multi geography and multi-brand.
Smile.io
FEBRUARY 2, 2024
has the world’s largest loyalty dataset, with 100,000 merchants. For this report, we analyzed over 100,000 merchants in 148 countries over two years and compared various metrics from 2023 to the previous year in 2022. Our goal is enterprise loyalty made easy Loyalty & Reward Program Insights from Smile.io
Ecommerce Platforms
JANUARY 12, 2023
Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. There are even in-depth analytics and loyalty programs available. Shopify POS Lite : Our Pick for Multi-Channel Selling.
Ecommerce Platforms
JANUARY 12, 2023
Today’s POS technology has grown increasingly impressive, making it easier to combine inventory management with customer loyalty, barcode scanning and of course, payment processing. There are even in-depth analytics and loyalty programs available. Shopify POS Lite : Our Pick for Multi-Channel Selling.
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