Discount disbelief, returns charge debate, and customer loyalty at a premium. Consumer expectations for 2023
365 Retail
DECEMBER 12, 2022
Consumers are looking to get more with less with the same high expectations of brands as the cost-of-living crisis and looming recession rolls into 2023. But, customers are becoming more aware of retailers’ deceptive discount tricks. 3) Customers will demand more in return for their loyalty.
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