Remove 2024 Remove Channel Remove Customer Retention Remove Omnichannel
article thumbnail

The 2024 Brand Experience Award Winners areā€¦

Retail TouchPoints

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards , a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels. 2024 Brand Experience Award Winners Category: Customer Retention & Loyalty DSW Hy-Vee, Inc.

article thumbnail

Retail Innovation Conference & Expo 2024: The Latest News on Sessions, Speakers & Experiences

Retail TouchPoints

Are you ready to explore the evolved customer journey? The Retail TouchPoints team is reporting on all the news breaking before, during and after the Retail Innovation Conference & Expo , taking place June 4-6, 2024, at McCormick Place in Chicago.

Retail 204
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Uncommon Corporate Partnerships are a Must in 2024 (and How to Make Them a Reality)

Retail TouchPoints

The trend of a cautious yet resilient consumer has continued into the early stages of 2024, with high-ticket luxury and department store industries underperforming sectors that sell necessities ā€” online retail, discount/club, automotive and grocery. Full-service restaurants are trailing their limited-service peers.

article thumbnail

Seen and Heard at #NRF2024: 5 Trends from the Big Show

Retail TouchPoints

The positive vibe of the show was largely driven by retail executivesā€™ obvious eagerness to explore which new technologies would help them maximize customer retention and business growth in 2024. And he believes weā€™ll see a similar focus in 2024. The top five themes include: 1. Levi Strauss & Co.

ACH 231
article thumbnail

How Data Security Shifts are Driving New Marketing Mandates

Retail TouchPoints

In fact, by the end of 2024, 75% of the worldā€™s population will have personal data protected under modern privacy regulations , according to Gartner. And for the most part they didnā€™t mind ā€” if they were offered personalized experience across channels in return. For years, consumers have known that their behaviors have been tracked.

Marketing 272
article thumbnail

The Top Footwear Ecommerce Trends That Will Dominate the Industry

Omnisend

With ecommerce and m-commerce continually growing as the most popular online channels, these will likely significantly impact the growth of the online footwear market. Not only does this allow your business to provide a unique and quality experience for your customer, but it also helps increase customer retention rates.

article thumbnail

11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

It costs 5X less to retain a customer than it does to acquire a new one. Thatā€™s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.