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How Retailers Can Use AI to Improve Customer Experience and Build Trust

Retail TouchPoints

Additionally, global ecommerce spending could surpass $7 trillion as early as 2025. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys.

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How to Evolve and Personalize in the Digital Marketplace Economy 

Retail TouchPoints

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Global ecommerce sales are projected to exceed $7 trillion by 2025.

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How Retailers can Overcome the Challenges Faced on the Path to Sustainability

Retail TouchPoints

There are signs of a disconnect between consumers and retailers when it comes to sustainability. A recent report has found that two-thirds of consumers are willing to pay more for sustainable products than retailers expect — and reveals that consumer preference for recommerce models is also being underserved. A Starting Point.

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Unpacking subscriptions: The gift that keeps on giving all year round

365 Retail

British consumers have learned that subscription boxes have the capacity to meet a very human need to have something scheduled that they can look forward to. And it’s not only new, direct-to-consumer companies that are driving the subscription economy’s growth. billion by 2025. since this past July, and is now valued at £323m.

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In-store customer experience – a top retail focus for 2021

iVend

Upside-down retail – In a report based on its recent research, Unibail-Rodamco-Westfield refers to ‘upside-down’ retail , where brick and mortar stores dedicate more floor space customer experiences than products. Westfield was predicting the ‘tipping point’ as 2025, but have now revised that view, seeing it coming as early as 2022.

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How to Set Up an Ecommerce Loyalty Program to Improve Retention, Build Community and Drive 5X in Sales

BigCommerce

That’s what we’ll cover today, teaching you how to Implement a customer loyalty program that works for your brand. We’ll cover: What an ecommerce customer loyalty program is. The various components involved in building out a customer loyalty program. What is a Customer Loyalty Program?

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6 Shopify Apps that Integrate with Smile.io

Smile.io

work together to offer subscriptions and loyalty Skio identifies three essential functions Shopify brands are searching for when adding a subscription app to their ecommerce stack:   Stress-free setup and migration : How simple is it to get set up with the new subscription provider? Intuitive management : Simplicity is key.

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