Retail TouchPoints

JULY 9, 2020

For the luxury category, the pandemic’s impact has been multi-faceted, raising the stakes for brands to have larger conversations around how the “luxury experience” is defined and created for an evolved consumer base. Globally, e-Commerce accounts for 12% of the total luxury market and is expected to reach 25% by 2025.

eCommerce 307

eCommerce Travel Social Media Consumer 307

Whisbi

DECEMBER 12, 2018

Launched in 2014 by CEO Alex Bisbe and CTO Jose Luis Cantero, Whisbi is at the forefront of changing the way brands connect with customers online through conversational sales & marketing – the customer relationship management (CRM) software market is expected to reach a whopping $40 billion in revenue by the end of 2018.

Automotive 75

Automotive Multi-channel Telecommunications PPC 75

Korona

MARCH 22, 2022

While the number of online stores has increased in recent years, some companies founded exclusively online, such as Warby Parker and Allbirds, have now also decided to go down the brick-and-mortar route to better meet consumer demands and provide a more engaging customer experience. Customize Your Customer Experience.

Payment Services 52

Payment Services Retail POS Payments 52

Omnisend

SEPTEMBER 21, 2023

billion by 2025. Any text message not delivered on time can negatively impact your brand reputation, revenue as well as customer experience. Use alternative communication methods A multi-channel marketing approach can help you reach customers who don’t receive your text messages.

Multi-channel 88

Multi-channel Marketing Mobile Operations 88

Korona

MARCH 22, 2022

While the number of online stores has increased in recent years, some companies founded exclusively online, such as Warby Parker and Allbirds, have now also decided to go down the brick-and-mortar route to better meet consumer demands and provide a more engaging customer experience. Post-purchase experience.

Payment Services 52

Payment Services Retail POS Payments 52

Payoneer

FEBRUARY 22, 2023

The adoption of electronic payments has encouraged cross-border and B2B ecommerce and the ecommerce market is estimated to be worth $12 billion, projected to reach $75 billion by 2025. This has led to most eCommerce websites in Nigeria relying on the payment-on-delivery (POD) option, which customers can abuse.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

GetElastic

JANUARY 28, 2022

The blog series kicked off with a focus on their first prediction, the impact of unified commerce ; while the second installment sheds light on how B2B eCommerce organizations are and should be tackling digital optimization with the customer experience at the forefront. Elastic Path Delivers on Multi-Channel Experiences.

B2B 78

B2B eCommerce Multi-channel Customer Experience 78

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. billion in 2025, accounting for 9.6% from 2019 to 2020. It grew to $73.16 of total e-commerce sales.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

GetElastic

NOVEMBER 2, 2022

Industry analyst Gartner® predicts by 2025, 70% of organizations will choose data management software products primarily based on the business user experience, up from 20% in 2021. Enter PXM, a Crux of One of Gartner's Predictions for 2025. Product content optimization across every touchpoint and channel. The results?

Marketing 78

Marketing Multi-channel Channel Reference 78

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Ecommerce has surpassed levels not expected until 2025 due to the COVID-19 pandemic, expected to bring in over $843 billion in sales this year.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Talkoot

NOVEMBER 20, 2023

adidas predicts that DTC will account for 50% of sales by 2025, up from 38% of sales in 2021. In a virtual talk, Owen Morley On’s Global Merchandising and Optimization Lead talked about how the company hyper personalized the customer experience to drive growth. ranks Nike as the fastest-growing DTC shoe brand.

Marketing 78

Marketing Demo Shipping Costs Multi-channel 78

Sailthru

FEBRUARY 5, 2020

Despite the business value it drives, Gartner predicts that 80% of marketers will abandon their personalization efforts by 2025. In many cases, poor customer data management will be the catalyst. Raise does this well, using a long-term multi-channel approach.

Customer Data 97

Customer Data Customer Multi-channel Mobile Payments 97

GetElastic

NOVEMBER 11, 2021

Conversational commerce has become a formidable channel to recon with. Sales made via conversational commerce channels such as chatbots, digital voice assistants, and messaging will grow from $41 billion this year to $290 billion by 2025, according to Juniper Research. Multi-lingual support. email addresses).

Merchant Services 148

Merchant Services Payment Services Live Chat eCommerce 148