Retail TouchPoints
FEBRUARY 16, 2024
trillion by 2027 – representing over 20% of overall retail sales. With the sector continuing to experience accelerated growth, major retailers are looking for ways to maintain and build trust while dramatically improving customer experience and orchestrating cohesive customer journeys. In the U.S.,
Fabric
AUGUST 8, 2023
The digital marketplace continues to reshape the retail landscape, offering unparalleled convenience and access to a global customer base. However, while global e-commerce sales are growing at an accelerated pace, the traditional approach to order management has not kept up with the evolving needs and expectations of modern customers.
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ESW
JUNE 6, 2023
The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.
Korona
JANUARY 26, 2023
Customer experience is at the heart of running a multi-channel retail store. Selling products or services is no longer only carried out in a physical store. Other channels such as social media, SMS, email, and online stores are all avenues to leverage for selling products and increasing the efficiency of your overall operations.
Pivotree Blog
JANUARY 11, 2024
If you’ve adopted a thriving omnichannel strategy, your retail establishment likely provides customers with both online and in-store purchasing options. The click-and-collect market is projected to reach $703 billion worldwide by 2027. Product payment: Customers provide payment information to complete the transaction.
Retail TouchPoints
JANUARY 14, 2022
These scams don’t typically require large payments. However, with the rise of digital payments, merchants are beginning to notice a steady increase in fraudulent losses that are compounding over time. Data even shows that the global market is expected to reach $2,076.51B by 2027 , and that 1% to 4% of U.S.
Retail TouchPoints
SEPTEMBER 4, 2023
trillion by 2027. For example, a payments integration can process a customer’s purchase quickly and securely, keeping merchandise flowing smoothly. But if the integration isn’t seamlessly integrated into the site, it can compromise the customer experience, leading to churn and abandoned carts.
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