Retail TouchPoints

MAY 2, 2024

As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. billion by 2028, rising at a market growth of 14.2% Consumers value the convenience these offer. Consumers are not the only beneficiaries of this method of payment.

Customer Retention 239

Customer Retention Payment Services Gifts Marketing 239

Retail TouchPoints

AUGUST 8, 2023

Right now, retailers are selfishly positioning their customer journey to benefit their marketing efforts, not the end consumer. Ditch the Redirects The consumer path to purchase has undoubtably changed. Lean into Consumer Convenience Today’s consumer isn’t sitting down at a computer and making a concerted effort to shop online.

Customer 204

Customer Social Media eCommerce Consumer 204

Retail TouchPoints

SEPTEMBER 19, 2022

Working from home and sheltered in place, consumers focused less on detailed makeup looks and more on reliable skincare routines that cleared blemishes and gave Zoom-captured faces a glow. billion in 2028. billion in 2028. Before a new product even goes to market, it is tested by a panel of at least 50 Gen Z consumers.

Beauty and Health 158

Beauty and Health Social Media Consumer Customer Experience 158

Smile.io

MARCH 8, 2024

billion by 2028.   The global live ecommerce market is estimated to reach $2 billion by 2028 While live commerce was undoubtedly growing anyway, it was the pandemic that led to accelerated growth. Online shopping and social media use are on the rise source: Backlink.io   71% of consumers expect personalization.

Social Media 72

Social Media Customer Loyalty Customer Retention eCommerce 72

Retail TouchPoints

MARCH 25, 2024

Senior leaders will have candid conversations about: The evolution of loyalty programs and branded communities; How brands are combining visual storytelling and experiential activations to drive store strategies ; Ways to better personalize and contextualize digital experiences for consumer needs and lifestyles.

Retail 197

Retail Article Omnichannel Customer Experience 197

Sailthru

APRIL 21, 2023

Consumers want to be entertained. It’s expected to grow 26% by 2028. Shopping is now an omnichannel, 24-hour-a-day experience that spans mobile, SMS, in-app purchases, social media channels, and digital wallets. Conclusion Consumer engagement and retention strategies are key to building long-term consumer loyalty.

Retail 78

Retail Games Social Media Download 78

Retail TouchPoints

SEPTEMBER 2, 2022

Based on social media analysis on consumer sentiment. Approximately 40% to 60% of consumers cite plastic packaging as an important aspect of sustainable consumption. Global crises have made consumers more discriminating and retailers more creative. Predictive analytics takes things a step further. Remote Working.

Online Retail 217

Online Retail Shipping Costs Retail Supplies 217