Forrester eCommerce

JULY 30, 2019

Why do hotel web sites fail to support business travellers' customer journeys, in both the digital and physical sense? B2B eCommerce sites should help business shoppers balance price with value, which is a nuanced combination of many factors, not a series of binary choices.

B2B 319

B2B eCommerce Travel Customer 319

Retail TouchPoints

JULY 15, 2022

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world.

Small Business Retail 257

Small Business Retail Social Media Retail Leisure 257

Retail TouchPoints

DECEMBER 2, 2020

Traditionally, sport/leisure apparel and footwear brand FILA relied primarily on retailers to get its products on the bodies and feet of consumers. Prior to the 2020 upgrades, visitors to the FILA site would find a “customer experience that was sorely lacking,” Trenson noted. “I said Trenson. “We

Apparel 190

Apparel Customer Experience B2B Leisure 190

365 Retail

FEBRUARY 3, 2024

For retailers, the event highlighted numerous benefits, showcasing how the latest AV and digital signage solutions can transform retail spaces, improve customer engagement, and drive sales. These offerings reflected the diverse array of products and services aiming to push technological boundaries and enhance user experiences.

Events 74

Events Technology Retail Outdoor 74

Ecommerce Platforms

AUGUST 7, 2019

Probably the best-known customer relationship manager tool in the world today, Salesforce has a 20% market share in the current industry, making it the go-to solution for millions of businesses worldwide. Not only that, but Salesforce is incredibly easy to use too, with a speedy powerful, and easy-to-customize UI.

Payment Services 112

Payment Services Multi-channel Arts Management 112

SellBrite

MARCH 5, 2017

It’s an extremely effective way to carve out a niche and build a following of loyal customers. Content marketing is something that spans almost every industry, including both B2B and B2C companies. Inform, entertain, and delight potential customers. Involve your customers in your company and give them ownership in your brand.

eCommerce 129

eCommerce Marketing Outdoor Magazine 129