365 Retail

APRIL 17, 2024

Tony Elvin, General Manager of Touchwood , expressed his enthusiasm for the new addition: “We are so pleased to welcome Oliver Bonas to Touchwood, as we continue to evolve and expand our retail and leisure offering. We very much look forward to welcoming customers into our new store very soon.”

Leisure 105

Leisure Fashion Accessories Events 105

Retail TouchPoints

JANUARY 24, 2024

Fueled by a desire for experiential interactions, expanded leisure and dining offers, personalized shopping journeys and the integration of digital elements, malls are becoming hubs of innovation and adaptation in addition to their social elements and place as our new town squares.

Retail 335

Retail Leisure Omnichannel Department Stores 335

Retail TouchPoints

MARCH 22, 2022

One example is the creation of relatively compact “integrated spaces” that brands, service providers, makers and retailers can customize as incubator pop-ups feature a rotating roster of offerings.

Leisure 299

Leisure Department Stores Retail Games 299

365 Retail

FEBRUARY 2, 2024

The renovation focused on optimizing the customer journey through upgraded lighting and signage, making for a more engaging and visually appealing shopping environment. Adjacent to the new OFFICE store, Angel Central ‘s long-time tenant, Accessorize, unveiled its refurbished premises.

Leisure 69

Leisure Fashion Accessories Omnichannel 69

365 Retail

JANUARY 29, 2024

This free-entry event extends its reach far beyond the retail world, offering invaluable resources, insights, and networking opportunities for sectors including hospitality, leisure, and more. It’s an unmissable event for anyone committed to creating compelling and effective physical customer experiences.

Events 113

Events Leisure Seminar Customer Experience 113

Forrester eCommerce

MAY 5, 2020

Take Netflix, for example: its investor FAQ page explains that its competition is not merely other streaming services, but also other leisure activities like reading a book. When it comes to vying for consumers’ attention and share of wallet, brands face an increasingly varied mix of competitors.

Leisure 292

Leisure Books Marketing Other 292

Retail TouchPoints

OCTOBER 14, 2022

Until then, customers will be able to access virtual components through earthly brick-and-mortar locations and metaverse offerings. Dream Big World customers will be able to enjoy different digital experiences utilizing VR, NFT, digital fashion and the metaverse, including the experience we are developing with Orbital Assembly.”.

Gifts 208

Gifts Leisure Retail Fashion 208

365 Retail

OCTOBER 18, 2023

The situation is even more dire for companies in the leisure , hospitality, and retail sectors, as the current post-Covid support scheme is slated to end next year. Businesses across the United Kingdom will need to find an additional £1.7 billion next year as rates bills are set to rise.

Leisure 105

Leisure Events Retail Management 105

Retail TouchPoints

JULY 28, 2022

Customers who visit a Getaway Outpost over the next year will also receive a complimentary Walmart+ trial. . Each General Store will feature products such as hiking gear, supplies for leisure activities and equipment including FujiFilm cameras, Lodge Cast Iron Skillets, Pendleton Outdoor Blankets and Burt’s Bees lip balm.

Leisure 294

Leisure Retail Outdoor Travel 294

365 Retail

MAY 23, 2022

The upgraded store comes as the retailer steps up investment in both its physical and digital stores, with a renewed focus on the integrated customer experience, as well as sustainability. This allows customers to donate any unwanted clothes and textiles, by any brand, whilst shopping in-store.

Customer Experience 124

Customer Experience Customer Leisure Arts 124

Retail TouchPoints

NOVEMBER 16, 2022

Rather, it is a physical manifestation of a brand and a way for potential customers to experience the brand and its products in person. While online sales will continue to grow, showrooms are necessary to facilitate buying decisions, inviting customers to see, feel and imagine their new purchases before committing.

Food and Beverages 290

Food and Beverages Small Business Retail Retail Arts 290

365 Retail

FEBRUARY 23, 2024

Located centrally in Edinburgh, the St James Quarter is a key retail and leisure hub. With a rich heritage in tailoring and a commitment to innovation, Moss has adapted to the evolving demands of the menswear customer.

Leisure 64

Leisure Events Channel Retail 64

365 Retail

JANUARY 17, 2024

Occupying 35,000 square feet, this new store represents a significant upgrade from its previous location within the same park, enhancing the shopping experience for local customers. The introduction of the Running Concept, featuring a running gait analysis, is a testament to Sports Direct’s dedication to innovative customer service.

Leisure 105

Leisure Retail Games Events 105

Kibo

OCTOBER 27, 2022

Retailers now have multiple channels to interact with customers, such as online stores, mobile apps, customer service, buy online, pick up in store/curbside, and buy online, ship from store/distribution centers (DCs) scenarios. Benefits of Real-Time Inventory Visibility. 1 Key Benefits of Real-Time Inventory Visibility.

Customer Experience 90

Customer Experience Improvements Customer Shipping Costs 90

GetElastic

APRIL 30, 2019

Leisure, pleasure or business – air travel is one of the top forms of transportation for people across the world – and in 2017, almost one billion flights took off from the US alone. Temporary retail or experiential marketing events in airports are a great way to reach an international customer base without having to leave the tarmac.

Travel 162

Travel Customer Retail Leisure 162

365 Retail

JANUARY 29, 2024

This space is anticipated to be an engaging sports destination, showcasing a vast array of sports and leisure brands. He highlighted it as a crucial step in transforming Queensgate into a premier retail and leisure destination. Accompanying the Frasers store will be a 30,000 sq ft Sports Direct outlet.

Leisure 69

Leisure Games Events Management 69

GetElastic

DECEMBER 12, 2017

Customers will talk to their devices, skipping the “tedious” process of typing or scrolling through information. It sounds like a scene from Star Trek, but voice recognition is already being used by some brands to transform the customer experience. The impact on customer experience: Your voice is now your password.

Customer Experience 144

Customer Experience Technology Customer eCommerce 144

Retail TouchPoints

APRIL 17, 2024

When retail clients hire our firm, we present two general paths: 1) They can attract customers by lowering their prices and joining the commodity slugfest online, or 2) They can command a slight premium by convening customers around an experience that provides a physical, social and emotional payoff.

Consumer 130

Consumer Leisure Customer Books 130

365 Retail

MAY 23, 2022

The lettings, which take SCREF’s total retail warehouse and leisure portfolio to 93% let by ERV, were agreed at the fund’s retail parks in Chatham, Norwich, Colchester, Chelmsford, and Romford. The leisure scheme also includes Odeon Cinema and Pure Gym, as well as well-known restaurant operators such as Nandos, Subway and Pizza Hut.

Leisure 114

Leisure Food and Beverages Operations Retail 114

Retail TouchPoints

MARCH 16, 2023

To succeed in reaching potential customers where they are, your team must employ a culturally competent localization strategy to establish a competitive advantage. Culture shapes consumer motivations, deliberation styles and decision-making, affecting every stage of the customer journey.

Consumer 290

Consumer Leisure Technology Travel 290

365 Retail

JUNE 9, 2022

The signing continues the company’s leadership at the vanguard of the growth and diversification of the entertainment offering at its destinations, with company research showing that over 70% of Westfield visitors come for the diverse entertainment and leisure offering, and larger choice of shops versus other destinations.

Leisure 119

Leisure Games Travel Technology 119

Retail TouchPoints

JUNE 3, 2021

Research from Stackla showed that 79% of consumers say UGC highly impacts their purchasing decisions, and customers are 6X more likely to purchase a product if the page includes pictures from social media. Stackla’s current portfolio of clients includes Canon , Lush Cosmetics , Trek Bicycle , Kathmandu and Nintendo.

Food and Beverages 171

Food and Beverages Marketing Automotive Leisure 171

365 Retail

APRIL 10, 2024

Hammerson aims to replicate this success in Bristol by integrating unique placemaking events and activations to enhance customer engagement and increase foot traffic. This signing supports our vision to strengthen Cabot Circus’ offering with modern and innovative leisure concepts.

Leisure 69

Leisure Workshop Events Arts 69

365 Retail

JANUARY 3, 2024

The celebrated destination recorded a significant increase in visitor footfall and sales, emphasizing its position as a sought-after location for live entertainment, leisure, and retail experiences. Throughout the year, The O2 attracted over 8.9 million visitors, marking a 17% increase from 2022.

Leisure 64

Leisure Events Management Retail 64

365 Retail

APRIL 10, 2024

Innovations such as an ‘Automated Collection Point’ and self-service tills are set to enhance the customer shopping experience. This expansion will significantly bolster its offering in Birmingham, showcasing a comprehensive range of womenswear, menswear, and childrenswear.

Leisure 59

Leisure Workshop Events Fashion 59

365 Retail

SEPTEMBER 6, 2023

P-THREE, the specialist real estate agency and consultancy, has announced high-profile retail and restaurant signings on behalf of Aquila Holdings, the landlord of premium shopping and leisure destination Bond Street Chelmsford. Bond Street has built its line-up to cater to that demand, and that’s why premium brands perform so well here.”

Leisure 64

Leisure Retail Outdoor Management 64

Retail TouchPoints

JULY 28, 2023

Leisure travel, luxury products and eating out were among the discretionary categories that saw the biggest bump year over year. Nearly three-quarters of consumers ( 73% ) said they expect their disposable income to stay the same or improve over the next 12 months.

Consumer 246

Consumer Leisure Multi-channel Retail 246

365 Retail

NOVEMBER 14, 2023

Sovereign Centros, a prominent entity in UK’s retail sector, recently announced the opening of larger stores for Phase Eight and Hobbs at Merry Hill, regarded as one of the UK’s principal retail and leisure destinations.

Leisure 59

Leisure Fashion Accessories Apparel 59

Retail TouchPoints

JULY 15, 2022

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world.

Small Business Retail 277

Small Business Retail Social Media Retail Leisure 277

365 Retail

JULY 13, 2021

O2 Business has launched Spatial Insights, a new technology that uses video analytics and Artificial Intelligence to provide a slick and efficient experience for customers in retail stores and other public spaces. Beyond retail, Spatial Insights can also benefit transport hubs, leisure venues, offices, outdoor areas and commercial property.

Customer Experience 52

Customer Experience Technology Improvements Leisure 52

365 Retail

APRIL 5, 2024

This initiative aligns with Angel Central’s goal to elevate its retail and leisure offerings to better serve its visitors. Scheduled to welcome customers later this month, the new KIKO Milano store will be housed in an 818 sq ft space alongside notable brands like Rituals and MUJI.

Leisure 64

Leisure Management Events Customer Experience 64

365 Retail

APRIL 2, 2024

The Danish retailer, Søstrene Grene , known for its Scandinavian-inspired homeware and gifts, is expanding into Hampshire with a new store at Festival Place , one of the UK’s leading retail and leisure destinations.

Leisure 64

Leisure Gifts Toys Accessories 64

Retail TouchPoints

NOVEMBER 17, 2021

“We really want to give our customers the ability to shop where they want, how they want. When our stores had to close for four months, some of the demand went online, but there also were very high-intent customers who waited until they reopened so they could touch and feel our products.”. Hoyler noted that: 94% of U.S.

Consumer 325

Consumer Omnichannel Leisure Supplies 325

365 Retail

OCTOBER 20, 2023

It’s not only retail-centric; representatives from the hospitality and leisure industries will also find tremendous value. Think of this as a two-day intensive course on enhancing physical spaces to attract and retain customers, a must-attend event for businesses involved in crafting consumer experiences in any physical space.

Leisure 52

Leisure Seminar Events Retail 52

365 Retail

SEPTEMBER 22, 2021

Canada Life Asset Management, jointly represented by ARC Retail and Colliers International, has signed JD Sports Fashion plc to prominent premises in Cheltenham’s Regent Arcade, as the latest bolstering of the town’s retail and leisure offering.

Leisure 64

Leisure Fashion Management Retail 64

365 Retail

MARCH 15, 2024

Available in sizes 6 to 22, including petite options, Hobbs aims to cater to a diverse customer base. The store also boasts a personal styling service, featuring a team of skilled stylists ready to provide tailored, flattering fashion advice to each customer. Atria Watford encompasses 1.4

Leisure 64

Leisure Fashion Events Management 64

Retail TouchPoints

JANUARY 11, 2021

Businesses that can identify customers’ needs and preferences and meet them in the moment will pull ahead of the pack. Retailers that have not invested in hyper-localized demand-sensing analytics using real-time customer data with POS data to plan inventory capacity will be challenged to meet customer expectations in 2021.

Small Business Retail 266

Small Business Retail Retail eCommerce Social Media 266