Kibo

OCTOBER 20, 2022

The CMS platform plays a significant role in your digital commerce channel and the online customer experience. Scalability: As your business grows, the commerce platform should seamlessly scale to avoid any disruptions in business operations or the customer experience. Download eBook.

Channel 62

Channel Presentation Customer Experience Management 62

Kibo

JUNE 20, 2014

To learn more about how Kibo can help you deliver a great customer experience through seamless order management and fulfillment capabilities, check out our manufacturer solutions. As for what comes next, we are constantly evolving and we’ll be poised to meet any trend head on with the best office furnishings on the market.”

Fulfillment 62

Fulfillment Customer B2B B2C 62

Kibo

MARCH 29, 2022

If your organization fits this profile,and you’re using a traditional, monolithic ecommerce platform, then you might be struggling to keep a modern, content-driven marketing and customer experience strategy going with the solution you’re currently using. Free eBook: Everything You Ever Wanted to Know about Headless Commerce.

eCommerce Platforms 62

eCommerce Platforms eCommerce B2B Download 62

Kibo

JUNE 18, 2014

Equipping associates with mobile devices not only allows them to stay up-to-date on product information, but also enables them to offer promotions, view real-time inventory visibility and ring up sales without need of a cash register, culminating in a seamless customer experience.

Channel 62

Channel Retail B2B B2C 62

GetElastic

FEBRUARY 26, 2019

Natalie Berg in the Voices of Retail ebook argues that people no longer GO shopping – people ARE shopping. If one of these fails, then so does auto-replenishment – which then leads to a poorer customer experience.”. Customer experience and technology investment are the key to growth.

Retail 141

Retail Subscription Technology Magazine 141

Kibo

MAY 19, 2014

Without that trust, customers will go elsewhere to make their purchases, even if the prices are higher. In fact, research shows that 55% of consumers would pay more for a better customer experience (Defaqto Research) and are four times more likely to buy from a competitor with superior customer support if a problem is service-related.

Customer 62

Customer Multi-channel B2B Omnichannel 62

Kibo

SEPTEMBER 28, 2022

In our eBook, we dive into the four pillars of composable commerce, how composable commerce can lower your total cost of ownership, and how to get started if you have composable commerce on your roadmap. Download the eBook to learn: What is composable commerce and what’s the difference between composable and headless commerce?

Download 113

Download eCommerce Platforms Customer Experience eCommerce 113

Kibo

NOVEMBER 16, 2022

As a result of the pandemic, many B2B companies had to rethink how they do business with their customers and shift their focus to digital channels. Now they’re looking at how they can build upon their digital channels to create frictionless customer experiences. Building B2C-like experiences for B2B buyers .

B2B 71

B2B B2C eCommerce Channel 71

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Kibo

OCTOBER 13, 2022

In addition to the business benefits of composability, it also enables an optimal customer experience. Performance and agility: Composable systems are inherently pluggable and flexible, allowing you to quickly adapt to market changes and customer needs. Composable Commerce Creates a Better Customer Experience.

Shipping Costs 62

Shipping Costs Drop Ship B2C Customer Experience 62

Kibo

APRIL 14, 2022

Namely, they needed their site to work seamlessly on mobile devices and with both B2B and B2C audiences. This freed up developer time which had been spent maintaining and hosting their internal system and allowed their IT team to focus on building a more responsive mobile experience. Shane Tilley for Retail Touchpoints. Download Now.

eCommerce Platforms 62

eCommerce Platforms Omnichannel Fulfillment Payments 62

FastSpring

JANUARY 8, 2019

Business to consumer (B2C). A phrase often used to describe a specific action a customer can take. For example, a website visitor can fill out a form to download an eBook, and by clicking the “Download” button, they converted to a lead. A conversion can also be used to describe someone who becomes a paying customer.

Merchant Services 62

Merchant Services Payment Services Payments eCommerce 62