Pivotree Blog

SEPTEMBER 28, 2023

About Stibo Stibo Systems is the global leader in multi domain Master Data Management (MDM) solutions. Industry leaders rely on Stibo Systems to provide cross-channel consistency by linking product and customer data, suppliers and other organizational assets. For more information, visit www.pivotree.com.

Management 52

Management Webinar Multi-channel Supplies 52

Omnisend

MAY 31, 2023

It’s a robust SMS platform offering valuable customer data. But SMS is not the only channel that Omnisend supports. SMS segmentation and targeting – Omnisend allows ecommerce marketers to segment customers based on their shopping behavior and transactional events and send them personalized messages.

Multi-channel 88

Multi-channel Shopify Omnichannel eCommerce Platforms 88

Ecommerce Platforms

FEBRUARY 16, 2023

As you probably know, Shopify is a cloud-based, multi-channel commerce platform designed to help businesses create and manage their online store and e-commerce operations. Improved data management: Integrating Amazon and Shopify centralize your sales and customer data, making informed business decisions easier.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

APRIL 30, 2020

Premium — the Premium plan includes all the features from previous plans as well as the ability to run Facebook ads, live chat, multi-user access, and the ability to send between 120000 and 350000 emails per month. You can also create powerful customer journeys with actions and more timely emails. Read our Klaviyo review.

Shopify 206

Shopify Marketing Payment Services eCommerce 206

Email Audience

SEPTEMBER 21, 2023

Encouraging customers to return to the website and complete a purchase, perhaps with a discount code incentive. This makes email the marketing channel with the highest return on investment (ROI). Marketing automation platforms give you access to a wealth of data from their reporting features and customer data collection.

Marketing 52

Marketing Live Chat Multi-channel Social Media 52

iVend

MAY 18, 2021

Learn More The clothing resale market alone is estimated to be worth US$30-40bn, with annual growth of 15-20% per annum from 2020-2024 , according to the Boston Consulting Group. Organisations are running multi-store networks, have warehouses full of inventory and need to offer the convenience of online as well as in-store shopping.

Multi-channel 52

Multi-channel Retail POS Payment Services 52

Ecommerce Platforms

JULY 21, 2022

In addition, automations are multi-channel, so you can reach out via email and plan calls and SMS messages to improve your sales outreach. Personalization: Close helps you track dynamic lead data in your CRM. Group numbers: This is a number that, when dialed, rings a group of phones simultaneously. Go to the top.

Multi-channel 104

Multi-channel Demo Document Management 104

Ecommerce Platforms

MARCH 8, 2023

Plus, you can customize your chat widget however you choose, add all the branding components you like, create agent groups, and even leverage extra features like staffing predictions and work scheduling tools. LiveAgent can connect all of the channels you use to engage with your customers into one environment.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

Ecommerce Platforms

MARCH 4, 2023

Plus, you can customize your chat widget however you choose, add all the branding components you like, create agent groups, and even leverage extra features like staffing predictions and work scheduling tools. LiveAgent can connect all of the channels you use to engage with your customers into one environment.

Live Chat 104

Live Chat eCommerce Shipping Costs Payment Services 104

MagentoBrain

FEBRUARY 21, 2023

Others, such as web page flow design, intuitive operation, multi-device response, professional knowledge articles or audio-visual, the visual image in line with the brand concept, etc., are also channels to optimize the customer experience. will optimize the efficiency and convenience of consumers when shopping.

Customer Experience 52

Customer Experience Customer Marketing Payment Services 52

Ecommerce Platforms

AUGUST 4, 2022

Analytics that show information like sales and customer data. Multiple sales channels for selling on social media, marketplaces, and other websites. Customer segmentation for grouping your customers and filtering throughout the crowd. You also get 24/7 customer support. Up to 4 inventory locations.

Shipping Costs 104

Shipping Costs Shopify Payment Services Payments 104

Kissmetrics

SEPTEMBER 12, 2020

However, as they are multi-purpose in nature, you cannot expect these features to not be as in-depth and robust as more specialist platforms. Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone.

Merchant Services 363

Merchant Services Payment Services Shopify Shipping Costs 363

Sailthru

FEBRUARY 5, 2020

In many cases, poor customer data management will be the catalyst. We all know that customer data is crucial for personalization, especially in the earliest stages of the customer journey as you’re still establishing that relationship. Raise does this well, using a long-term multi-channel approach.

Customer Data 97

Customer Data Customer Multi-channel Mobile Payments 97

Kissmetrics

DECEMBER 6, 2020

What if I told you there was a single marketing channel through which companies are finding a 3,800% ROI? This magic marketing channel is called email. This is especially true of your existing CRM and any other customer data sources. You can get really granular when it comes to personalized customer journeys, for example.

Marketing 362

Marketing Multi-channel B2B Management 362

Retail TouchPoints

DECEMBER 17, 2021

Though there are similarities, the difference is that a multichannel approach dedicates a team, system and messaging for each channel. This results in siloed communication and a disjointed customer experience. Not to mention a more cohesive journey across multiple channels helps create more engaging, personalized experiences.

Omnichannel 304

Omnichannel Multichannel Multi-channel Customer Retention 304

Ecommerce Platforms

FEBRUARY 2, 2023

You can sell via multiple channels, including in-person POS, Facebook, Instagram, and Google. You can sell internationally with multi-currency support. Customers can create accounts, save wishlist items, and efficiently manage their shopping cart. Access to 24/7 support via phone, email, and live chat.

Shopify 104

Shopify eCommerce Shipping Costs Live Chat 104

Payoneer

FEBRUARY 22, 2023

According to the World Bank Group , infrastructure has contributed around one percentage point to Nigeria’s per capita growth, despite unreliable power supply, which holds back growth. This has led to most eCommerce websites in Nigeria relying on the payment-on-delivery (POD) option, which customers can abuse.

Payment Services 26

Payment Services Payments eCommerce Cryptocurrencies 26

Retail TouchPoints

JULY 19, 2021

Recent data published by Deluxe provides examples of expenditures beyond the obvious that demonstrate why this group is a marketer’s dream. In a market like this, however, the movement toward data is often accompanied by an unhealthy euphoria. Can your data distinguish the audience’s preferred communication channel?

Marketing 264

Marketing Retail Multi-channel Events 264

BigCommerce

MAY 1, 2018

However, that’s not to say that big data can’t still be an essential tool in your arsenal as your grow your ecommerce channel. The key to wielding big data in such a way as to make it work for you demands you focus on two things: Your circle of competence. Create a VIP customer group for those customers.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Kissmetrics

DECEMBER 11, 2020

Effective email campaigns are based on putting things in front of customers that they actually want. This is a whole new way to approach customers where they are. The richer your customer data, the easier it will be to use email segmentation to increase your conversion rate. Email Personalization. Campaign Management.

Multi-channel 304

Multi-channel Webinar Customer Data Marketing 304

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. CRO & Data-Driven Optimizations. Omni-Channel Management. Customer Lifetime Value & Referral Programs. Customer groups. Mobile Optimization. Technology.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Optimizely

NOVEMBER 6, 2018

The company mostly posts videos of recipes, but you can then head over to the website to buy the recipe book, meal kits, or the One Top multi-use kitchen appliance. Data targets the perfect audience. That’s why it’s key to understand your customer niche and go hard for that audience. Focus on cutting-edge technology.

Food and Beverages 268

Food and Beverages eCommerce Marketing Social Media 268

MagentoBrain

APRIL 3, 2023

Multilingual and multi-currency support: Supports multiple languages and currencies. Making it an ideal solution for businesses with a global customer base. Secure hosting: Use a secure hosting provider and ensure your SSL certificate is up to date to encrypt customer data in transit.

Magento 52

Magento Payment Services eCommerce Shipping Costs 52

Kibo

MARCH 2, 2023

According to Statista, it is estimated that 17% of B2B sales will come from digital channels in 2023. Or integration with shipping solutions can help manufacturers improve their shipping processes, by automatically generating shipping labels, tracking numbers, and providing real-time shipping updates to customers. trillion in 2023.

Payment Services 62

Payment Services Multi-channel eCommerce Shipping Costs 62

Ecommerce Platforms

JANUARY 11, 2023

You can even create mini clips of your content to share on social media and various online channels, with automatic resizing. Plus, there are transcriptions available to help you boost engagement among your customers. Plus, companies gain access to features like group and private chat, questions, and polls for engagement.

Webinar 197

Webinar Live Chat Multi-channel Events 197

Ecommerce Platforms

JANUARY 11, 2023

You can even create mini clips of your content to share on social media and various online channels, with automatic resizing. Plus, there are transcriptions available to help you boost engagement among your customers. Plus, companies gain access to features like group and private chat, questions, and polls for engagement.

Webinar 196

Webinar Live Chat Multi-channel Events 196

Kissmetrics

MARCH 2, 2018

While that presents an opportunity in the form of reaching new customers with multi-channel strategies, it also creates an internal nightmare when it comes to managing it. While Facebook Advertising is primarily about “speaking” to your customers, Hootsuite should be used to “listen” and engage. That’s a full-time job.

Social Media 206

Social Media Multi-channel Channel SEO 206

Ecommerce Platforms

MARCH 14, 2023

After that, plans include: Starter: $20 per month for an up to 60-day chat history, basic widget customization, data security, ticketing support and more. The platform supports a wide range of languages for a multi-lingual ecommerce business. You can also collect photos and videos in reviews.

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Ecommerce Platforms

DECEMBER 27, 2021

The best ecommerce help desk software ensures you can give your customers the support and care they need most when they’re shopping online with your brand. A help desk software solution organizes all requests for guidance and help from different channels into one environment, so you can track your interactions with customers over time.

eCommerce 104

eCommerce Live Chat Multi-channel Technology 104

Optimizely

JUNE 28, 2018

Average order value (AOV) – Tracks the average dollar amount spent each time a customer places an order; calculated by dividing the total number of sales revenue by the total number of order.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

Ecommerce Platforms

FEBRUARY 20, 2020

Another area where Square for Retail stands out as one of the best retail POS systems is customer relationship management. Multi-location stock management. Add notes about customer visits and preferences. Then when it comes to product management, Shopify POS accommodates extensive item customizations. Easy to set up.

POS 118

POS Payment Services Merchant Services lightspeed 118

BigCommerce

AUGUST 15, 2018

Mid-market and enterprise organizations with large, complex product catalogs often suffer the most as they add and edit volumes of products at a rapid pace across multiple channels. Increased customer dissatisfaction due to incomplete, out-of-date, or inconsistent data across channels. Multi-channel automation.

Information 212

Information Management Merchant Services Multi-channel 212

Omnisend

MAY 10, 2023

Personalized content: Shopify Email allows you to personalize your emails with customer data, such as first and last name, location, and email. You can use this data to create targeted and relevant content that resonates with your customers. This includes visitors to a specific page or website views.

Shopify 60

Shopify Live Chat Multi-channel eCommerce 60

Ecommerce Platforms

NOVEMBER 17, 2021

Additionally, the app provides customer engagement and sales stats and grants complete control over your transaction and customer data. Bambuser’s pricing plans start at $599 a month (the Lite plan), for which you get one centralized dashboard, access to customer support, and you can register five users.

Shipping Costs 211

Shipping Costs Shopify Multi-channel Events 211

Ecommerce Platforms

JANUARY 5, 2021

SALESmanago uses machine learning and AI to aggregate and analyze all your customer data. With this to hand, it provides all the tools and info you need to create and launch high-converting marketing campaigns and deliver the best possible customer service. A Customer Data Platform. Yves Rocher. Your website.

Live Chat 104

Live Chat Social Media Magento Customer Data 104

Ecommerce Platforms

FEBRUARY 20, 2020

Another area where Square for Retail stands out as one of the best retail POS systems is customer relationship management. Multi-location stock management. Add notes about customer visits and preferences. Then when it comes to product management, Shopify POS accommodates extensive item customizations. Easy to set up.

POS 104

POS Payment Services Merchant Services lightspeed 104

Ecommerce Platforms

DECEMBER 13, 2021

Enterprise : The custom plan allows you to build the service you need using the Gorgias team to guide you. Pros: Fantastic multi-channel issue tracking. Suitable for automation to improve customer service. You can connect your agents and serve your customers on virtually any channel in no time.

Shopify 104

Shopify Live Chat Merchant Services Multi-channel 104