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Building Loyalty Without Breaking the Bottom Line: the Dual Shipping Dilemma for Ecommerce Merchants

Retail TouchPoints

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. While this is good news for many ecommerce retailers, it has also become more and more expensive to deliver those goods to customers.

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Cars, Wine, Trees — COVID-19 Proved Once and For All that You Can Sell Just About Anything Online

Retail TouchPoints

Propelled by new technologies and heightened consumer demand, some segments that had been slower to gain traction online finally moved into the digital fast lane — cars , adult beverages and even trees , to name just a few. Wine alone is $80 billion dollars of off-premise — that is, non-restaurant, non-bar — sales in the United States.

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Shoppers’ In-Store and Online Expectations for 2019

Wiser

Both in-store and online retail is constantly changing as new trends and technologies are introduced to the market. A common theme that can be seen in the 2019 retail landscape is a growing desire for sales, discounts, and highly competitive pricing among brands. Lower and more competitive prices. In-Store Preferences.

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Are You Marketing In-Store Pickup?

OrderDynamics

The graph below shows a country by country comparison of the rate of retailers offering BOPIS – which advertised it on their front page. Each time a shopper places an order that meets the criteria, that is a cost of shipping that the retailer absorbs. It is a hard cost that hits your margins. Increases sales.

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What Should You Look for in an Ecommerce Platform?

Kibo

This year, Digital Commerce 360 found that more than 60% of the Top 1000 retailers use an ecommerce platform, and that 46% say it’s a top-three technology. Some are embedded in much larger supply chain offerings that include in-store technologies. . No wonder that there are so many different options to choose from.

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4 Ways Businesses Can Use Shipping to Reduce Cart Abandonment

Retail TouchPoints

Also to blame are overly complex checkout processes, invalid discount codes, security concerns, questionable return policies, comparison shopping, etc. The list goes on, but one other barrier to purchasing seems to be a major sticking point for 63% of consumers : shipping costs. The True Cost of Shipping.

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Online vs. Offline Retail – Blurring the Line between Bricks and Clicks

Retalon

The debate over bricks (physical locations) versus clicks (online stores) has long centered on several key factors, including: – Cost efficiency. most retailers have found a happy medium that takes the best of both and unifies technologies, processes, and strategies to create a consistent experience for consumers across channels.