GetElastic

SEPTEMBER 26, 2019

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. She is also a sought-after speaker, presenting regularly at conferences such as GrowthHackers, Brand Innovators, and Oracle Open World. Twitter LinkedIn. Twitter LinkedIn.

B2B 163

B2B eCommerce Multi-channel White Paper 163

BigCommerce

NOVEMBER 13, 2017

For creating a content asset that drove thought leadership, revenue and customer loyalty. Richard Kelsey who created the survey also presented the survey results at the Australian Craft Brewers Conference and this was very positively received. Why they won. Beer Cartel won the Innovation Award for Marketing Innovation.

BigCommerce 227

BigCommerce Food and Beverages Marketing Social Media 227

RTP blog

MAY 24, 2017

The RTP team discusses whether technologies such as Augmented Reality, Visual Search or Artificial Intelligence will improve (or are improving already) shopping experiences. Additionally, the team highlights what they think is the most exciting technology that will shape the retail customer experience.

Retail 150

Retail eCommerce Technology Leisure 150

Optimizely

AUGUST 9, 2018

Whether you couldn’t attend the conference yourself, or you couldn’t see every session you wanted while you were there, we’ve got you covered. More and more, brands are looking to own their communication with customers, focusing on the repeat purchase and driving customer loyalty. Omnichannel is Still Tough to Achieve.

Shipping Costs 150

Shipping Costs Omnichannel B2C eCommerce Marketing 150

Retail TouchPoints

JUNE 5, 2024

This data can be applied to all sales and engagement channels, creating consistency and building customer trust, reducing returns and increasing customer loyalty. With Zoovu, merchants can use AI to collect, clean, standardize, enrich and maintain product data across brands and categories with minimal manual effort.

Customer Loyalty 257

Customer Loyalty Channel Recommendation eCommerce 257

GetElastic

MAY 13, 2019

As I reflect on my time in Chicago with more than 500 B2B ecommerce practitioners, the top three questions on attendees’ minds going into the conference were: Do we really need an ecommerce site if we have been successful thus far without one? How can I deliver personalized experiences that are relevant for B2B?

B2B 151

B2B B2C Channel Customer Loyalty 151

Wiser

NOVEMBER 13, 2023

Their firsthand knowledge of the products and their direct interaction with customers positions them uniquely to build trust, provide personalized recommendations, and enhance customer loyalty. Measuring the Impact of Associate Advocacy A key metric to assess the impact of employee advocacy is the improvement in brand reach.

Social Media 148

Social Media Retail Events Recommendation 148

Wiser

JULY 25, 2023

Effective promotion not only creates awareness among potential customers but also helps to build a distinctive brand image, fostering long-term customer loyalty. Event Marketing Event marketing is a great way for small businesses to connect with potential customers and build brand awareness.

Small Business Retail 147

Small Business Retail Social Media PPC Events 147

MagentoBrain

MARCH 20, 2023

Respond promptly to customer inquiries and complaints, offer personalized recommendations and special promotions, and solicit feedback from customers to improve your store. Consider implementing a customer loyalty program to reward repeat customers and incentivize customer retention.

Small Business Retail 52

Small Business Retail Payment Services Shipping Costs eCommerce 52

Omnisend

APRIL 15, 2021

To explain what customer engagement marketing is, you first need to understand what customer engagement provides for a business. It creates a beneficial customer experience whereby the consumer is loyal to and engages with a brand. Consider how you can improve your email campaigns with Omnisend. Loyalty Systems.

Live Chat 78

Live Chat Customer Marketing Social Media 78

Wiser

JULY 25, 2023

Effective promotion not only creates awareness among potential customers but also helps to build a distinctive brand image, fostering long-term customer loyalty. Event Marketing Event marketing is a great way for small businesses to connect with potential customers and build brand awareness.

Small Business Retail 78

Small Business Retail Social Media PPC Events 78

RetailMinded

JULY 29, 2023

Businesses can also leverage mobile apps to enable customers to conveniently order, review, and access loyalty programs from their smartphones, enhancing their shopping experience. In today’s digital world, improving digital presence is essential for businesses to reach more customers.

Payment Services 52

Payment Services Consumer Retail Social Media 52

RetailMinded

JULY 29, 2023

Businesses can also leverage mobile apps to enable customers to conveniently order, review, and access loyalty programs from their smartphones, enhancing their shopping experience. In today’s digital world, improving digital presence is essential for businesses to reach more customers.

Payment Services 52

Payment Services Consumer Retail Social Media 52

Smile.io

DECEMBER 1, 2021

This model will help you define which companies or consumers to target, improving conversion rates and increasing sales. You might be attending the same event or conference. While engagement may be the priority to start with, it’s also the first step on the road to securing a sale and more importantly, sustainable customer loyalty.

B2B 77

B2B Social Media Reference Information 77

Retail TouchPoints

JULY 1, 2022

But retailers drawn by the lure of recurring revenue and enhanced customer loyalty must be wary of consumers’ lingering trust issues and an increasingly stringent regulatory environment. There’s nothing better than understanding why people are canceling — that’s free customer research ,” said Napolitano.

Subscription 333

Subscription Consumer Shipping Costs Customer 333

Fabric

AUGUST 15, 2023

Adding more physical retail locations to a retailer’s fulfillment network helps improve product availability and gives customers the flexibility to pick up their orders whenever and wherever is convenient for them. How BOPIS Works BOPIS is a fairly straightforward process for the customer, but there’s more happening behind the scenes.

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

ROI Revolution

MARCH 2, 2021

57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). In August 2020, a similar 57% of executives expected the global economy to improve over the following six months, but more executives (29%) expected it to worsen. Executives’ optimism toward economy improves.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

AUGUST 5, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). February 11 update. 10/7 update.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

NOVEMBER 4, 2020

Executives’ optimism toward economy improves. According to new research from McKinsey , 57% of executives expect the economy to improve six months from now , with 29% expecting the economy to worsen – the most optimistic outlook since the beginning of the pandemic. 60% want curbside pickup options. 10/7 update. 9/9 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

JANUARY 5, 2021

This is an improvement from the search ad spending projected in June 2020, when it was expected to decline to $54.37B. Executives’ optimism toward economy improves. In March, 25% of executives expected the economy to improve in six months, with 58% expecting it to worsen and 17% expecting it to remain the same. 10/7 update.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

DECEMBER 3, 2020

Executives’ optimism toward economy improves. According to new research from McKinsey , 57% of executives expect the economy to improve six months from now , with 29% expecting the economy to worsen – the most optimistic outlook since the beginning of the pandemic. 60% want curbside pickup options. 10/7 update. 9/9 update.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

JUNE 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). February 11 update. 10/7 update.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

DECEMBER 2, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). February 11 update. 10/7 update.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). February 11 update. 10/7 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). In August 2020, a similar 57% of executives expected the global economy to improve over the following six months, but more executives (29%) expected it to worsen. Executives’ optimism toward economy improves.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). In August 2020, a similar 57% of executives expected the global economy to improve over the following six months, but more executives (29%) expected it to worsen. Executives’ optimism toward economy improves.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

ROI Revolution

OCTOBER 1, 2020

The top categories consumers have gravitated toward during this shift are alcohol, home improvement materials, and groceries (up 16%, 14%, and 12% respectively), with apparel seeing significant declines. This includes office supplies, fitness equipment, cosmetics, housewares, home improvement, toys, and hobby-related products.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

JANUARY 5, 2022

of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the new pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. 65% express the need for more frequent communication with customers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). February 11 update. 10/7 update.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). February 11 update. 10/7 update.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. 57% of millennials believe their financial situation will improve between now and Summer 2021 ( GlobalWebIndex ). February 11 update. 10/7 update.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 9, 2020

Next week, Amazon will host Amazon Accelerate , a three-day virtual conference designed to help SMB Marketplace sellers navigate “a strong finish to 2020 and beyond.”. This includes office supplies, fitness equipment, cosmetics, housewares, home improvement, toys, and hobby-related products. 7/9 update.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

ROI Revolution

FEBRUARY 2, 2021

This is an improvement from the search ad spending projected in June 2020, when it was expected to decline to $54.37B. Executives’ optimism toward economy improves. In March, 25% of executives expected the economy to improve in six months, with 58% expecting it to worsen and 17% expecting it to remain the same. 10/7 update.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

ROI Revolution

AUGUST 4, 2020

Although the situation has improved in recent weeks as many countries have seen a decrease in COVID-19 cases and shipping lag times have finally caught up with demand, a second wave in the U.S. This includes office supplies, fitness equipment, cosmetics, housewares, home improvement, toys, and hobby-related products. 7/9 update.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

JULY 2, 2020

This includes office supplies, fitness equipment, cosmetics, housewares, home improvement, toys, and hobby-related products. O ther increases in spending can be found for online grocers, food delivery, meal kits, alcohol, home improvement , and general merchandise and ecommerce. 30% of the total 40% is beauty and cosmetics.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

ROI Revolution

MAY 5, 2020

This includes office supplies, fitness equipment, cosmetics, housewares, home improvement, toys, and hobby-related products. O ther increases in spending can be found for online grocers, food delivery, meal kits, alcohol, home improvement , and general merchandise and ecommerce. 30% of the total 40% is beauty and cosmetics.

eCommerce 131

eCommerce Merchant Services Payment Services Shipping Costs 131

ROI Revolution

JUNE 2, 2020

This includes office supplies, fitness equipment, cosmetics, housewares, home improvement, toys, and hobby-related products. O ther increases in spending can be found for online grocers, food delivery, meal kits, alcohol, home improvement , and general merchandise and ecommerce. 30% of the total 40% is beauty and cosmetics.

eCommerce 122

eCommerce Payment Services Merchant Services Shipping Costs 122