Wiser

MARCH 27, 2018

My weekend projects have taught me that in-aisle data collection is paramount to the improving the customer experience. Two questions brands might ask mobile mystery shoppers are: . “ Below you’ll learn why. . As retail moves past the first part of 2018, there seems to be a rapidly growing focus on shopper sentiment.

Consumer Electronics 84

Consumer Electronics Electronics Customer Experience Apparel 84

iVend

APRIL 22, 2024

Of all the consumer electronics, the favourite by a mile is the smartphone. In a survey of 10,045 consumers, 95% said their ‘most used electronic device’ was their smartphone, and sales account for half of the trillion dollars revenue in 2024. Showrooming – Shoppers usually start their electronics research online. .

POS 52

POS Electronics Consumer Electronics Mobile 52

Omnisend

NOVEMBER 12, 2021

Today, a majority of consumer electronics are impacted by digital. Today, while other stores are open, curbside pickup is still a huge part of the customer experience. So a bunch of consumer electronics stores started letting salespeople FaceTime with customers at home.

Channel 78

Channel eCommerce Shopify Consumer Electronics 78

Wiser

JUNE 14, 2018

Instead, in-store research depends on a small sample size picked to represent the customer experience across the fleet. Mobile mystery shopping has brought research into the 21 st century by making customers active participants. In-store qualitative and quantitative research gives us a deep dive into store issues.

Mobile 106

Mobile Consumer Electronics Merchant Services Customer Experience 106

lateshipment

NOVEMBER 13, 2020

For instance, health and beauty sales are projected to go up by 23%, consumer electronics by 20%, fashion by 19%, and home furnishings by 16%. This holiday season, health and beauty sales are projected to go up by 23%, consumer electronics by 20%, fashion by 19%, and home furnishings by 16%. Neglecting Mobile Experiences.

Home Furnishings 130

Home Furnishings Beauty and Health eCommerce Shipping Costs 130

BigCommerce

OCTOBER 26, 2017

Consumer Electronics. When entering new markets, providing an exceptional customer experience and support is a must for merchants that would like to establish a footprint. For international shoppers –– much like your domestic shoppers –– the experience is much more than simply clicking ‘buy now.’. Health Goods.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

BigCommerce

AUGUST 13, 2018

Consumer electronics websites (45%). With mobile devices handy, there’s no limit to where shoppers can discover and purchase items. Target consumers at different stages of the buyer’s journey. But according to a study by BazaarVoice , 76% of Prime Day shoppers plan to visit other channels before purchasing from Amazon.

Multi-channel 263

Multi-channel Channel Comparison Shopping Shipping Costs 263

SellBrite

OCTOBER 4, 2017

Mobile users will be able to use a toggle to filter their searches for Guaranteed Delivery-backed searches. What’s important : Guaranteed Delivery allows sellers to keep customers happy with on-time deliveries. With Guaranteed Delivery , buyers know with certainty when their purchased eBay items will arrive.

Shipping Costs 104

Shipping Costs Shipping Labels Shipping Consumer Electronics 104