Consumer Customer Loyalty Specialty Retailers Technology 
Retail TouchPoints
APRIL 17, 2023
As prices rise with inflation and consumers become more selective about where they shop, grocers have much to learn from specialty brands’ experiential retail success. The challenge now is to create an environment that improves customer loyalty, increases basket size and encourages brand advocacy.
Retail TouchPoints
FEBRUARY 5, 2021
Having systems that can provide visibility into all stages in an integrated way is critical to ensuring a positive customer experience and subsequent customer loyalty. Returns are inevitable after the holidays, but they do not have to tank any success that your retail business saw during peak season. Next Steps.
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Retail TouchPoints
FEBRUARY 18, 2021
Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. consumer health concerns still loom, according to survey data from Shopkick. Even with vaccinations beginning to roll out across the U.S., 4 Keys to Success.
RTP blog
MARCH 12, 2018
By Jonathan Marek, APT, a Mastercard company It is no secret that retailers are facing headwinds due to increasing online competition and shifting consumer preferences, among other factors. To win in this space, retailers must use these capabilities to tailor customer outreach for new, current and lapsed customer segments.
Korona
JANUARY 27, 2022
The lifeblood of a successful retail business is mainly dependent on the retailer’s ability to provide consumers with quality products in sufficient quantity from the right place at the right time. Effective inventory management helps you meet your customers’ demands and generate sales. It’s not easy.
Retail TouchPoints
APRIL 2, 2021
In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization.
Retalon
AUGUST 5, 2020
Most Important KPIs for the Retail Industry in 2020. Navigating changing consumer tastes and the evolving technology landscape has always made retail a challenging industry. Today, it is more important than ever for retailers to have a tight grip on the state of their business. Revenue Growth Benchmark Example.
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