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4 Reasons Live Chat for eCommerce Drives Sales and Loyalty

Lemonstand

What do you think of live chat for eCommerce? Despite the mixed-feelings that people have on it, stats show that live chat for eCommerce (done right) actually results in more sales, high order values, and more loyalty from customers. Read on to find out what they are.

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Shopify Review 2023 – Is Shopify the Best Ecommerce Platform?

Ecommerce Platforms

Shopify is an ecommerce platform, or website building tool which empowers business leaders with all the tools they need to create an online store. Finding the right solution for your needs means exploring the features and capabilities of each platform with care. What is Shopify? Let’s start with the basics. What is Shopify?

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ShipStation Review: Is It the Best Shipping Solution for You?

Ecommerce Platforms

After all, shipping is the key element where consumer expectations and the ecommerce experience converge. ShipStation is a leading web-based shipping software that helps ecommerce stores to import and manage their orders. From this point, you can connect the account to your preferred marketplaces and shopping carts.

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SMS Marketing: The Comprehensive Guide to Strategic Text Messaging

Groove

Brands are now using text messaging to send promotional messages, updates, company announcements and more to consumers that provide consent. After the recession in 2009, businesses used direct mail less and less due to its cost, and consumers weren’t shopping as much during that time when compared to before the recession.

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6 of the Best Ecommerce Platforms and Solutions 2020: Wix vs Shopify vs Volusion vs BigCommerce vs Big Cartel vs 3dcart vs Ecwid

Ecommerce Platforms

The quest to discover the best ecommerce platform out there has been our ongoing goal here at ecommerce-platforms.com ever since the site was established. We invest real hours each week to test and examine each platform, all in an effort to find out how viable they are among the top ecommerce platforms in the market.

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Conversational Commerce: Why You Should Consider a Native Ecommerce Chatbot

GetElastic

In the interim, online retailers are embracing chatbots as a first toe-dip into conversational commerce using them to expedite customer service and provide novel ways to discover products. According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation.

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Oct8ne Review – Everything You Need to Know

Ecommerce Platforms

Basically, the solution takes advantage of real-time co-viewing technology on live chat to power interactive customer engagement. Its chat window can even share images and videos from customers directly to agents in case they have questions about a product. But the simple truth is- nothing beats live chat.

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