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Greeceā€™s largest online marketplace, Skroutz, eyes new European expansion, and will enhance personalisation with a new partnership with MoEngage

365 Retail

From onboarding to retention, customer journey marketing depended heavily on design, Business Intelligence (BI) and engineering teams. The culmination of extensive manual tasks carried out on multiple systems and a lack of real-time customer data were hampering Skoutz’s customer engagement.

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Zaius Begins Era of Service-Led Retail

Optimizely

CHICAGO, July 18, 2019 — At the Zendesk Showcase today Zaius introduced Zaius for Service , a new product tailored for online retail service teams to gain full visibility of a customer’s information, behaviors, and needs. During today’s event, Zaius will share the Service-led Retail story on stage at 2pm.

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Top 2020 Retail Challenges and How To Future-Proof for 2021

Retail TouchPoints

This left smaller retailers searching for ways to boost online sales performance and customer experiences in the face of such stiff competition, especially for leveraging big-ticket retail events ā€” Black Friday, Cyber Monday, Christmas ā€” for securing much-needed revenue. Solution: Embrace Multichannel.

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Better customer experience means targeting people, not buyers

GetElastic

Better customer experience means targeting people, not buyers. News and Events. The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common ā€” a focus on creating an exceptional customer experience, rather than just selling a product.

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NMHC Optech 2022 Conference Recap: Remapping the Prospect Journey with Automation and Nurture Blends

PERQ

If not, you may have missed out on some important conversations happening among the forward-thinking leaders in attendance of this leading multifamily technology event. MULTICHANNEL AND OMMNICHANNEL. Did you get a chance to attend the Optech conference this year? Otherwise, the map is no good to you.

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Better customer experience means targeting people, not buyers

GetElastic

Better customer experience means targeting people, not buyers. News and Events. The success of industry disruptors such as Airbnb, Amazon and Tesla can be attributed to many factors, but these companies all have one thing in common ā€” a focus on creating an exceptional customer experience, rather than just selling a product.

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New Look Chairman and former Sainsburyā€™s CEO, Mike Coupe, confirmed as keynote speaker at Retail Technology Show

365 Retail

Amazon, Farfetch, Very Group, Marks & Spencer and Morrisons are announced as just some of the retail industryā€™s leading visionaries speaking at the Retail Technology Show , as the event, which brings together Europeā€™s most forward-thinking retailers and leading tech innovators, announces its conference programme.