Ecommerce Platforms

JANUARY 27, 2023

Mobile Friendliness Customers are increasingly interacting with businesses on their mobiles. In fact, as many as 62% of customers expect to be able to use live chat from their mobile devices. So, keep in mind whether the live chat tool will operate as well on mobile devices as on desktops.

Live Chat 104

Live Chat Shipping Costs Multi-channel X-cart 104

Ecommerce Platforms

OCTOBER 4, 2022

Data Analytics. Shopline provides a real-time analytics dashboard that gives insights into customer data, traffic, marketing performance, which products sell best, etc. With Shopline’s Pro versions (more about pricing in a sec), you can review up to a year’s worth of data. There’s also a comprehensive list of webhooks.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Ecommerce Platforms

AUGUST 29, 2022

There’s a “Premium” plan for $49 per month, which supports unlimited referrals and customers, data reports, and dashboards. You also get automated fraud protection, and live chat customer service. Alternatively, you can use the self-service knowledge base to address common questions. Go to the top.

Shopify 183

Shopify Shipping Costs Live Chat Merchant Services 183

Kissmetrics

SEPTEMBER 23, 2020

I’ll walk you through Manychat, but there are several other options, including Chatfuel, Botsify, and Mobile Monkey. Here are just a few ideas: A pop-up box on your site, asking customers if they need help A subscribe button to receive your newsletter or sales blasts through messenger A sign-up for events, virtual or in-person.

eCommerce 265

eCommerce Information Recommendation Customer 265

Ecommerce Platforms

JANUARY 26, 2023

In contrast, CRMs specific to customer service often includes more features to support customer communications. Like the ability to assign agents to specific customer queries, track support tickets, knowledge base creation, and much more. The last thing anyone wants is a data leak and subsequent fines.

Live Chat 104

Live Chat Social Media Management Mobile 104

Ecommerce Platforms

AUGUST 8, 2019

A customer can then verify their info through Plaid and choose which account they want to use to start making bank transfers. Plaid has a mobile-friendly option too. The long and short of Plaid is that it’s a secure way for Dwolla customers to authenticate that they own the account they’re using. In-depth monthly reports.

ACH 134

ACH Payment Services Merchant Services Payments 134

Ecommerce Platforms

FEBRUARY 25, 2020

Customer data collection: The best point of sale system needs to come with more than just credit card processing and restaurant management tools. You also need services that allow you to manage customer relationships. A representative from the Boston based company will walk you through the system one step at a time.

POS 104

POS Payment Services Payments Gifts 104

BigCommerce

DECEMBER 20, 2017

Community Building, Customer Engagement & CRM. Mobile Optimization. CRO & Data-Driven Optimizations. Now, brands must look to new tactics to make their customer experience a differentiator. Those data points can include: Search Queries: Recommend products based on a customer’s search terms.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

Kissmetrics

JANUARY 6, 2021

Cost may vary based on numbers of users, contacts, emails, etc. No small business wants to spend resources migrating their customer data while they’re trying to grow. Some of the more robust CRM platforms come with rich analytics features that convert overwhelming amounts of customer data into clear visualizations.

Payment Services 313

Payment Services B2B Information Management 313

Ecommerce Platforms

JULY 29, 2020

Mobile optimized themes. Lightspeed loyalty for customer loyalty. There’s also the option to create checkouts that are specifically designed for mobile responsiveness. Attracting more customers seems to be a big part of the Lightspeed interface, since they give you tools for setting up flash sales, BOGOs, discounts and more.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Omnisend

MAY 23, 2023

Alternative Best for Free plan Paid plans Extra marketing features Omnisend E-commerce businesses Yes From $16/mo SMS marketing, push notifications, Google & Facebook custom audiences, landing pages, popups AWeber Very large template library Yes From $12.50/mo What’s commendable is that email support is available in 8 different languages.

Live Chat 88

Live Chat Merchant Services eCommerce Webinar 88

Omnisend

MAY 23, 2023

Alternative Best for Free plan Paid plans Extra marketing features Omnisend E-commerce businesses Yes From $16/mo SMS marketing, push notifications, Google & Facebook custom audiences, landing pages, popups AWeber Very large template library Yes From $12.50/mo Constant Contact G2 rating: 4.0 The only drawback? Want to find similar tools?

Live Chat 78

Live Chat Merchant Services Webinar eCommerce 78

Ecommerce Platforms

MAY 3, 2022

Pros: Phenomenal selection of sales and marketing tools Access to abandoned cart data Custom user permissions and user management Slack integration and mobile app Unified inbox. Another top pick for today’s business users, Zoho CRM is one of the most reliable tools for customer relationship management on the market.

Live Chat 104

Live Chat Payment Services Social Media Management 104

MagentoBrain

MAY 9, 2023

Security and Support Security Features and Data Protection: PrestaShop offers a range of security features, such as SSL encryption, two-factor authentication, and protection against brute force attacks. Additionally, PrestaShop is fully compliant with GDPR regulations, ensuring that customer data is handled in a secure and responsible manner.

eCommerce Platforms 52

eCommerce Platforms eCommerce Magento Payment Services 52

Ecommerce Platforms

FEBRUARY 20, 2020

30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. Another area where Square for Retail stands out as one of the best retail POS systems is customer relationship management. Mobile reporting. Secure data storage. Sales reports.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

OCTOBER 12, 2018

Having a single login allows you to look at the catalog, orders, reports, and customer data of all stores within the same place, and that lets you forget about the hassle of having to deal with multiple account logins. Many customers reported how hard it was to use, and AmeriCommerce had a bad reputation for its admin area.

eCommerce 162

eCommerce Multi-channel eCommerce Platforms Merchant Services 162

Email Audience

MAY 3, 2022

The Service Hub is customer service software that includes conversational tools, a shared inbox, help desk automation, a knowledge base, survey tools, reporting, a customer portal, and more. Provide multichannel support, automate answers to the most frequent questions, gather customer feedback, and more.

Social Media 59

Social Media Operations Live Chat Subscription 59

Ecommerce Platforms

FEBRUARY 20, 2020

30% of retailers, on the other hand, are focusing on adopting mobile POS solutions, while 41% are hoping to set up integrated ecommerce platforms. Another area where Square for Retail stands out as one of the best retail POS systems is customer relationship management. Mobile reporting. Secure data storage. Sales reports.

POS 104

POS Payment Services Merchant Services lightspeed 104

Ecommerce Platforms

DECEMBER 27, 2021

With HubSpot, you get access to a comprehensive CRM where you can track customer relationships and learn more about what it takes to connect with your audience. There’s a knowledge base for reference to valuable information, a series of customer feedback surveys, and extensive reporting tools. Limited mobile app access.

eCommerce 104

eCommerce Live Chat Multi-channel Technology 104

GetElastic

JUNE 9, 2022

The curating of data to create experiences that nudge the customer along the buying cycle is mission critical for conversions, and something customers expect on a 1-to-1 level as far as targeted recommendations go. SAP Customer Data Cloud. There is a free version based on usage and a free trial. Segment.com.

eCommerce 78

eCommerce Recommendation Mobile B2C 78

Ecommerce Platforms

JANUARY 27, 2022

Multiple methods of collecting customer data. This free solution includes ticket dispatch, email and social ticketing, knowledge base access and team collaboration tools. Comprehensive hubs for service, marketing, and sales in one place. Convenient reporting and analytics features for tracking results. Best for ?.

Live Chat 104

Live Chat Merchant Services Omnichannel Shopify 104

Ecommerce Platforms

MARCH 3, 2023

Shopify’s customer service includes 24/7 live chat, phone, and email on all Shopify plans. Shopify users get access to easy-to-use and mobile-responsive website design tools, including 120 professionally designed themes, of which 11 are free. One of Shopify's popular POS offerings is its mobile POS system.

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Ecommerce Platforms

APRIL 4, 2018

Stripe Relay – The Relay product combines mobile app commerce with your online store. Mobile commerce – Stripe Relay is similar to this, but the mobile commerce section promotes the use of Android and iOS apps so that you can collect the payments in those app forms.

Payment Services 116

Payment Services Payments Merchant Services Micropayment 116

Ecommerce Platforms

FEBRUARY 17, 2020

What’s more, through partnerships with PayPal and Square, Lavu is rapidly becoming one of the most significant players in the mobile POS world. Customization features for each customer. Customer data management. 365/24/7 customer support. Open API for customizations. What is Lavu POS?

POS 104

POS Payment Services Payments PayPal 104

Ecommerce Platforms

AUGUST 18, 2020

In a world where companies are constantly growing and discovering new sources of income, TradeGecko is a solution that ensures you can track every purchase order and customer interaction that comes your way. Zone-based shipping rates. Mobile sales application. Multiple currencies. 24/7 support via email. Automated elements.

Shipping Costs 104

Shipping Costs Payment Services Multi-channel B2B 104

MagentoBrain

FEBRUARY 27, 2023

Pros and cons of Magento Benefits of Magento Disadvantages of Magento Mobile integration and adaptability. Sufficiently structured knowledge base and forum. Cart Persistence: Remembers customers and keeps orders within a set time limit. These are both simple modules and advanced settings. Slow site speed.

Magento 59

Magento eCommerce Payment Services Payments 59

Ecommerce Platforms

JULY 10, 2019

You can rest easy knowing that you and your customers' data is safe and secure. Overall, the Ecwid features you get include: Customer Experience – Product Reviews, Favorite Item Button, Check Out As Guest Or Create An Account, Automatic Tax Calculations, Real-Time Shipping Rates, Automatic Language Translation.

Payment Services 176

Payment Services Merchant Services eCommerce Payments 176

Ecommerce Platforms

MARCH 4, 2023

Plus, there are built-in mobile and desktop apps, and social media integrations. This plan also comes with a ticketing system, mobile apps, 3 rd party integrations, visitor info, and a JavaScript API. There’s even the option to build your own intelligent help center, to ensure customers can serve themselves.

Live Chat 104

Live Chat eCommerce Payment Services Multi-channel 104

Ecommerce Platforms

FEBRUARY 8, 2022

With Big Cartel you can receive offline payments through its mobile application which is available for both Android and iOS systems. Big Cartel, unfortunately, doesn't provide this but if Stripe is available for you, customers that opt for Apple Pay can get Instant Checkout, which means they don't have to leave your page.

Payment Services 104

Payment Services Shipping Costs Payments Hobbies 104