Customer Data Management Omnichannel Specialty Retailers 
Retail TouchPoints
FEBRUARY 9, 2023
Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re For us to think very uniquely about each customer, their need, their journey, and then deliver that journey to them [in the time they want], we’ve got to be very disciplined.
Retail TouchPoints
JUNE 22, 2021
The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Accelerated by COVID, many apparel and specialty retailers are asking, ‘What is the purpose of the physical store?’
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Retail TouchPoints
FEBRUARY 18, 2021
Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. But for now, you’re seeing ‘capacity control’ playing a role, and even these businesses are suggesting appointments to manage busy times.”.
Retail TouchPoints
APRIL 2, 2021
This new dynamic requires a reimaging of the standard customer relationship management (CRM) software that retailers have typically used to offer customers a basic level of personalization. Customers don’t want to be managed anymore; they want to be delighted. The Road Ahead for Retail.
Ecommerce Platforms
JULY 8, 2019
Store management and payment processing – the two functions that pretty sum up what you should expect from a POS system. Inventory Management- Your POS system should accommodate your type of products, plus facilitate real-time tracking of all the relevant stock parameters. But, here’s the thing. Email Marketing Service.
Expert insights. Personalized for you.
193 
Let's personalize your content