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Continuing Omnichannel Success Post-Holiday Season

Retail TouchPoints

Post-holiday season for retailers is a period of recovery centered around understanding what happened during the holiday and how to move forward with the transaction cycle, while also preparing for ongoing omnichannel business. Post-Holiday Omnichannel Success. Post-Holiday Challenges.

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HBC Splits Saks OFF 5TH Into Online and In-Store Businesses — a Path Other Brands May Follow

Retail TouchPoints

The department store retailer took a similar route by dividing Saks Fifth Avenue into distinct ecommerce and brick-and-mortar companies — a move that could become a trend among apparel and specialty retailers. Accelerated by COVID, many apparel and specialty retailers are asking, ‘What is the purpose of the physical store?’

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Customer Base, Digital Capabilities and Strategic Synergies are Driving Valuations in DTC Mergers and Acquisitions

Retail TouchPoints

Harry Chevan is a Managing Director at Oberon Securities , bringing 20 years of investment banking experience to the company. He focuses on middle-market, omnichannel consumer and business marketers, digital and traditional media, marketing and business services, and ad tech.

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IR Top 1000 Retailer Achieves Digital Advertising and Omnichannel Revenue Growth

ChannelAdvisor

The following case study features an omnichannel retailer that leveraged the ChannelAdvisor Managed Services team to grow its digital marketing and in-store revenue — with a strong return on ad spend. Retail is littered with cautionary tales of missed opportunities. THE CLIENT . THE CHALLENGE. THE CHANNELADVISOR SOLUTION.

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As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Retailers such as Best Buy and Apple were two of the first to implement the model at scale, showing the value for businesses outside of luxury and specialty retail. But for now, you’re seeing ‘capacity control’ playing a role, and even these businesses are suggesting appointments to manage busy times.”.

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Batteries Plus: Customer Data and Store Expertise Power Sweeping Digital Transformation

Retail TouchPoints

Creating these unique customer journeys is easier said than done, especially for a retailer that touches so many varied consumer segments. “We’re As a result, December 2022 was the retailer’s second-highest sales month in the company’s 30-year history, and Williams said he anticipates similar growth in 2023.

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Back-To-School Spending Poised To Top $100 Billion Even Amid Disruption

Retail TouchPoints

With COVID-19 cases still on the rise, Americans are preparing differently for this back-to-school season,” said Dave Fisch, General Manager of Shopkick in an interview with Retail TouchPoints. “ Heightened competition inspiring hyperlocal, omnichannel advertising. Gen Z-centric brands prioritizing digital community building.