Remove Customer Experience Remove Customer Loyalty Remove Information Remove Payments
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How Technology and Science Create Unforgettable, Immersive In-Store Experiences

Retail TouchPoints

By crafting a compelling story around the brand or products, retailers can forge a profound and enduring connection with customers. Personalization: According to data from Deloitte, 60% of millennials wouldn’t hesitate to share personal information to receive offers and messages in order to suit their personal interests.

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How Automation Transforms the Post-Purchase Customer Experience

lateshipment

The challenge for retailers is that they’re busier than ever merchandising products, processing payments, delivering orders and juggling a multitude of other daily tasks. To scale the business without sacrificing convenience, companies should consider automation services, such as LateShipment.com. Collecting Customer Feedback.

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Delivery Experience Management (DEM): Retail’s New Weapon To Drive Customer Experience

lateshipment

In a typical online retail transaction, the customer adds the item they wish to buy to their shopping cart. Once payment is made through a gateway, a confirmation email with order details is sent to them by the retailer. This results in a situation where a significant percentage of customers are set up for disappointment.

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4 Reasons to Offer Multiple Ecommerce Payment Options

ESW

The payments landscape has evolved quickly from physical payments such as cash and credit cards to digital payments like Google Pay, PayPal, bank transfers and more. Here’s how multiple ecommerce payment options can benefit brands, how to choose the right payments and the various payments favoured by today’s consumers.

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All You Need To Know About Recharge Payments

Ecommerce Platforms

If so, Recharge Payments could be the solution for you. This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. However, combining referral marketing tactics, user-generated content and customer loyalty helps subscription businesses grow.

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

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Overcoming the challenge of selling DTC perfume and fragrance cross-border

ESW

Selling DTC perfume and fragrance is an effective way to delight current brand fans and also attract new customers by offering an accessible entry point to high-end or luxury brands. Brands that engage with and reduce complexity from the start see better long-term revenue and profit. Fragrance is also a growing industry.