Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. New platforms for engagement and revenue. 16 from 12 to 12:30 p.m.

Merchant Services 293

Merchant Services Cryptocurrencies Payments Payment Services 293

UpSellIt

JULY 13, 2023

Omnichannel Retailing Omnichannel retailing provides a unified and enhanced customer experience by leveraging the strengths of different channels and eliminating friction points throughout the customer journey. Tailor promotions, recommendations, and messages based on your customers’ preferences and behaviors.

Omnichannel 101

Omnichannel Multichannel Payment Services Retail 101

FastSpring

JULY 12, 2019

Net Promoter Scores and customer satisfaction ratings are two very important KPIs for any customer experience program since they help your business measure customer loyalty and satisfaction. However, there’s one metric that doesn’t get as much attention—customer lifetime value.

Subscription 66

Subscription Payment Services Payments Customer 66

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. This meant that there was a chance of human error by BizNet’s staff, and their customers also had to wait over 24 hours to receive access to their product.

B2B 147

B2B eCommerce Payment Services SEO 147

lateshipment

AUGUST 13, 2021

This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. Dropshipping is gaining momentum and slowly becoming a more preferred choice than traditional eCommerce businesses as it helps businesses profit by selling products online without managing inventory on their own.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

GetElastic

NOVEMBER 19, 2019

A recent study shows that 82 percent of B2B marketers spend more on customer acquisition than retention. Whereas, only 48 percent actually prioritized B2B loyalty. And, we all know customer acquisition costs more than retention. More so, customer retention is easier and more cost-effective to execute.

B2B 104

B2B Payment Services B2C Payments 104

FastSpring

MAY 13, 2021

When it comes to increasing conversions on your site, you want the customer experience to be as simple as possible. Here are the first things you should consider when optimizing your conversion process. Don’t make your customer search your website for specific product pages in order to complete a purchase. to 5 hours.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

FastSpring

MAY 13, 2021

When it comes to increasing conversions on your site, you want the customer experience to be as simple as possible. Here are the first things you should consider when optimizing your conversion process. Don’t make your customer search your website for specific product pages in order to complete a purchase. to 5 hours.

Payment Services 78

Payment Services Shopping Carts eCommerce Mobile 78

Kissmetrics

AUGUST 6, 2021

Speaking of ROI, research shows that a mere 5 percent increase in customer retention can boost your revenue by over 25 percent, depending on the industry, product, and other factors. With that said, let’s dive into the five customer retention strategies you can use to grow your Ecommerce business. How do you do that?

Customer Retention 302

Customer Retention Customer Payment Services BigCommerce 302

Retail TouchPoints

MARCH 3, 2022

Flash sales can help retailers boost revenue, attract new customers and enhance loyalty with existing customers. Discounts are only part of the reason that flash sales are so popular with customers. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S.,

Merchant Services 224

Merchant Services Shipping Costs Payments Payment Services 224

RTP blog

JULY 14, 2017

By Tom Byrnes, Vesta Merchants today are seeing an increase in revenue losses and fraud costs due to an often overlooked and hard-to-spot problem: account takeovers. In 2015 alone, they grew by 36%, according to a recent Javelin study. million victims, up 16% from the year before, according to a recent study. That’s up from $1.4

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

BigCommerce

JUNE 27, 2017

Unlike a brick and mortar store, web-based ecommerce stores cannot rely on the visitor’s physical experience with their products to make a sale. According to a study conducted by professor Brent Coker , shoppers trust ecommerce stores 30% less than they trust brick and mortar stores. Extensive studies by Stanford professor B.J.

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

GetElastic

APRIL 28, 2022

Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base. Through Contentful and social media, Glossier has created a strong, loyal customer base and enhanced customer experiences. billion to $17.6

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

Korona

AUGUST 23, 2022

And the numbers speak for themselves – subscription business revenues are growing five times faster than S&P 500 companies. From a business perspective, subscription commerce offers a stable financial model based on recurring monthly revenues built around almost any niche. Improve the customer experience.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

iVend

JULY 15, 2022

It is well established as a reliable driver of loyalty, increased revenue, credibility and effective advocate marketing. The correlation between employee wellbeing, productivity and profitability is also very well established, with a wealth of studies showing that happy employees contribute to a stronger bottom line.

Technology 97

Technology Payment Services Retail Payments 97

Fabric

MAY 31, 2023

Promotions engines are essential for creating, tracking, and delivering promotions to customers. According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. Should you Build or Buy a Promotions Engine?

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

Promotions engines are essential for creating, tracking, and delivering promotions to customers. According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. Should you Build or Buy a Promotions Engine?

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

Promotions engines are essential for creating, tracking, and delivering promotions to customers. According to the 2020 Shopper Story study by Criteo, 93% of US shoppers cite discounts and promotions as driving factors when deciding which retailers or brands to patronize. Should you Build or Buy a Promotions Engine?

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Kissmetrics

MARCH 23, 2018

But there is one realm where you can live in the same relative sphere as Amazon: customer experience. Amazon has a lot of the same problems that most retailers have when dealing with customer service. They still deal with customer complaints with varying degrees of success, just like everyone else. You probably don’t.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

iVend

APRIL 12, 2022

According to one study, 76% of respondents say that increasing loyalty is a priority for their companies, yet just 33% say that CLV is a reported and valued KPI. So why is understanding and increasing customer lifetime value so important, and how can retail stores achieve it? Mobile POS – for in-aisle service and orders.

Payment Services 98

Payment Services Customer Retail Payments 98

GetElastic

MAY 14, 2019

While it has made it easier for businesses to find out the issues that audiences need to be addressed, it has also made it easier for people to share negative reviews and comments about businesses. Studies show that 74 percent of customers read two to ten peer reviews before they trust a brand.

Management 140

Management eCommerce Social Media Payment Services 140

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Self-service is quickly turning into a must-have for eCommerce businesses. Ability to update their shipping address and payment method.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Ecommerce Platforms

JUNE 16, 2023

It sends email receipts, accepts payments and tracks everything from orders to customers. Growave: Loyalty, Wishlist +3 Pricing: Free to $299 per month Growave: Loyalty, Wishlist +3 boosts social sharing, encourages reviews and rewards customers for taking action on your site.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

ESW

MAY 23, 2018

Today, with the rise of digital commerce, brands have direct access to their customer base. With easy and secure payment gateways such as Paypal and Stripe, and a plethora of third-party fulfillment services and full-service eCommerce solutions, more and more brands are choosing to skip the middle man and sell direct-to-consumer (DTC).

Consumer 122

Consumer Payment Services Shipping Costs Payments 122

Ecommerce Platforms

OCTOBER 14, 2019

That's the global B2B ecommerce revenue forecast for 2020. B2C ecommerce websites and businesses evolved quickly, leaving B2B portals far behind, and today, they provide a richer customer experience than most B2B ecommerce portals. The problem? It should be lucrative and non-commoditized ideally. The best part?

B2B 132

B2B eCommerce Payment Services Multi-channel 132

Omnisend

JANUARY 5, 2024

Here are just some of the benefits:: Increased visibility More credibility Owned channel (no need to worry about social media algorithm updates) More control over customer experiences Exactly what you want your brand to deliver, right? How to monetize your website with Omnisend Have you ever wondered how to make money from a website?

eCommerce 88

eCommerce Payment Services SEO Social Media 88