Retail TouchPoints

JUNE 15, 2023

These companies, and their award-winning strategies and campaigns, will be featured in more detail in an awards report, running later this June.

Customer Retention 224

Customer Retention Jewelry Outdoor Fulfillment 224

Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Invest in Your People .

Customer Loyalty 191

Customer Loyalty Customer Retail Shipping Costs 191

Fabric

MARCH 14, 2023

Throw in soaring customer acquisition costs , high cart abandonment rates , and declining customer retention rates , and you start to see why the fashion retail sector is such a competitive and unforgiving industry. Some popular niches include streetwear, bridal wear, surf wear, outdoor sporting gear, and sneakers.

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

Smile.io

FEBRUARY 1, 2023

Their line of everyday backpacks and gear are designed with Antimicrobial Technology to protect them from any type of weather or outdoor conditions wherever their customers dare to roam. Top 10 Examples of Social Responsibility as a Customer Retention Tool Could social responsibility actually make a business more profitable?

Food and Beverages 129

Food and Beverages Beauty and Health Gifts Accessories 129

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

GetElastic

JULY 22, 2022

Front and center in any conversation about commerce are the words personalization, omnichannel, customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 148

Omnichannel Outdoor Multi-channel Toys 148

Korona

NOVEMBER 10, 2022

It is much more cost-effective to focus on retention and lifetime value than to try to get new customers to make a purchase. It is five times more expensive to attract a new customer than to retain an existing one. However, by increasing customer retention by 5% , profits can increase by 25-95%.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52