Retail TouchPoints

JULY 14, 2020

How retailers handle this kind of volume and create a great customer experience, while dealing with the new retail realities of contactless pickup caused by COVID, will determine their level of success in the future. Unlike some BOPIS fulfillment options, the locker experience for the store and customer is intuitive and easy.

Fulfillment 254

Fulfillment Payment Services Outdoor eCommerce 254

Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. Omnichannel solutions that leverage intelligent displays, QR codes and consumer profiles can provide extreme personalization. Tractor Supply Co.

Sporting Goods 250

Sporting Goods Payment Services Retail Supplies 250

Sailthru

JUNE 26, 2018

To thrive in the age of Amazon, sporting goods and outdoor brands brands must recognize that they have an edge. outdoor and sporting goods market is a big one, worth $120 billion. Sporting and outdoor brands can stay ahead. Contextualize Your Customers Like RevZilla. Amazon accounts for less than 5% of those sales.

Outdoor 68

Outdoor Sporting Goods Shipping Costs Seminar 68

Retail TouchPoints

JULY 16, 2020

Package Concierge , a provider of automated locker solutions, offers outdoor lockers designed for contactless, 24/7 pickup for buy online, pick up in-store (BOPIS) orders. The lockers can streamline BOPIS fulfillment with store process automation to deliver a more convenient customer experience.

Outdoor 155

Outdoor Fulfillment Customer Experience Customer 155

Retail TouchPoints

JUNE 15, 2023

Mobile & Social Optimization AeroFarms Campbell’s and Acorn Influence Most Effective Pivot Strategy A Non-Agency True Religion Pop-Ups, Events, Partnerships & Other Brand Activations The Coca-Cola Company and Dave & Buster’s Victoria’s Secret and The Lionesque Group, an MG2 Studio Kendra Scott Moët Hennessy UK Store (..)

Customer Retention 249

Customer Retention Jewelry Outdoor Fulfillment 249

Retail TouchPoints

JULY 27, 2021

During the peak of the pandemic, enclosed malls and indoor-outdoor shopping centers worked diligently to implement safety requirements, including mask mandates and traffic restrictions. Leading developers know that they need to do more than simply make consumers feel safe. Shopping Destinations Set Sights on an ‘Experiential’ Tenant Mix.

Events 279

Events Food and Beverages Beauty and Health Small Business Retail 279

Retail TouchPoints

NOVEMBER 2, 2022

When Discount Tire unveiled its Atlanta Pit Pass concept store in early October 2022, it officially completed its transformation from a traditional tire retailer into a strong omnichannel leader in the automotive category.

Automotive 260

Automotive Customer Mobile Recommendation 260

Optimizely

AUGUST 23, 2018

While you should still be selling on Amazon, you can compete in your own way by offering a better customer experience across multiple channels. To do this, you need an omnichannel marketing strategy that can help you take advantage of new opportunities as they arise. Control the customer experience and build loyalty.

Omnichannel 199

Omnichannel Merchant Services Shipping Costs Customer Loyalty 199

RTP blog

JUNE 19, 2019

The event includes three content tracks focusing on the next gen store , omnichannel optimization and digital transformation , and is designed to create a forum addressing the convergence of physical and digital shopping experiences. Retail), Retail TouchPoints is hosting Retail TouchPoints Live! Walmart.com.

Retail 150

Retail eCommerce Omnichannel Outdoor 150

Retail TouchPoints

MARCH 7, 2024

Harmon: We’ve done work for Rick Caruso , who has developed some of the popular outdoor malls in Southern California such as Palisades Village, Encino Marketplace and The Grove, and I learned a lot from him about how to create engaging experiences and keep people there.

Customer 274

Customer Retail Social Media Outdoor 274

Retail TouchPoints

JANUARY 12, 2022

“At the end of the day, we are here to give the consumer the best possible experience, whether that is in-store or online,” said Lasser. This commitment to omnichannel took on even greater importance during the pandemic.

Retail 271

Retail Events Jewelry Outdoor 271

Smile.io

JULY 25, 2023

Effective omnichannel loyalty strategies With today’s interconnected ecosystem, it’s important to deliver a seamless, united customer experience across channels. We’ve talked about how this applies to omnichannel marketing and omnichannel commerce, but it also applies to your loyalty program!

eCommerce 60

eCommerce Jewelry Omnichannel Social Media 60

Retail TouchPoints

JULY 21, 2023

Users could start their search with a query like, “‘I’m looking for a dress for a Saturday afternoon outdoor wedding.’ Generative AI [has the potential] to make the entire experience intuitive and fundamentally easier for customers to find what they’re looking for.”

Technology 238

Technology eCommerce Outdoor Consumer 238

365 Retail

DECEMBER 21, 2022

Alternatively, they can be used to display QR codes to allow customers to sign up for membership loyalty benefits or festive promotions, all while opening a channel for communication about future deals. Stores should be a destination you visit for inspiration thus retailers must consider the overall shopper experience from the outset.

Technology 76

Technology Retail Omnichannel Outdoor 76

RetailMinded

OCTOBER 2, 2023

Best Buy offers customers the option to buy online and pick up in-store. This omnichannel strategy, rooted in understanding customer needs , provides convenience and maximizes inventory utilization by using store stock for online orders. Sustainability Initiatives: Implement eco-friendly practices to reduce environmental impact.

Supplies 52

Supplies Management Retail eCommerce 52

Retail TouchPoints

JULY 11, 2023

From the network to the applications, data analytics aids in real-time operational decisions, better understanding of user behavior and engagement and seamless business application delivery for an optimized customer experience. However, most retailers aren’t ready for prime time when it comes to adopting these tools.

Payments 195

Payments Payment Services Retail Social Media 195

GetElastic

JANUARY 16, 2018

Elastic Path has always been focused on experience-driven commerce. The products we engineer allow companies to embed commerce in any conceivable current or future customer experience. We focused on two critical capabilities for retailers: business agility and customer intimacy.

Payments 146

Payments Payment Services Customer Experience Outdoor 146

Fabric

MARCH 14, 2023

Some popular niches include streetwear, bridal wear, surf wear, outdoor sporting gear, and sneakers. To summarize, dropshipping provides many benefits when it comes to sourcing, purchasing, and merchandising—especially for omnichannel retailers. Some questions to ask include: What type of fashion and apparel should you sell?

Apparel 130

Apparel Fashion Shipping Costs Merchant Services 130

Retail TouchPoints

MAY 31, 2022

AWS is doing this at Amazon Fulfillment Centers with its Private 5G offering, providing reliable network services “across millions of square feet of outdoor space ,” said Gurney, which is enabling Amazon to move tractor trailers around these immense areas more efficiently, safely and accurately.

Merchant Services 352

Merchant Services Retail Mobile Food and Beverages 352

GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

GetElastic

JULY 22, 2022

Front and center in any conversation about commerce are the words personalization, omnichannel, customer-centric, and experience-driven. Today’s brands (if they are paying attention) are taking note of how customers interact with their brand, and how the brand makes them feel to optimize the customer journey.

Omnichannel 148

Omnichannel Outdoor Multi-channel Toys 148

BigCommerce

AUGUST 10, 2018

In April 2018, Hearst bought a minority stake in Gear Patrol , an enthusiast men’s brand focused on products and stories about the outdoors. model to becoming truly omnichannel without the headaches of the buzzword. And you’ll need a whole lot more than just a checkout experience. It is content and commerce at its finest.

eCommerce 365

eCommerce WooCommerce BigCommerce Download 365

Smile.io

FEBRUARY 1, 2023

Their line of everyday backpacks and gear are designed with Antimicrobial Technology to protect them from any type of weather or outdoor conditions wherever their customers dare to roam. They even have a custom app to allow their customers to access all of their spiritual needs at their fingertips.

Food and Beverages 128

Food and Beverages Beauty and Health Gifts Accessories 128

Optimizely

JANUARY 30, 2018

True omnichannel marketing is tough to do well. But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. Follow these strategies carefully, and you’ll find that omnichannel ecommerce marketing is well within reach.

Omnichannel 191

Omnichannel eCommerce Marketing Marketing eCommerce 191

Korona

NOVEMBER 10, 2022

Refrain from making the experience a headache by giving customers a tight deadline to return unwanted items. If you have physical stores, offer customers the option to return items to the store instead of shipping them for a complete omnichannel shopping experience. Personalize your customer experience.

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

365 Retail

APRIL 4, 2024

It acts as the key foundation for advanced store digitalization functionality such as: sophisticated real-time dynamic price and promotion implementation and management; advanced replenishment; shelf imaging and optimization; Click & Collect services; and in-store geo-location for advanced customer experience (CX).

Technology 52

Technology Outdoor Retail Electronics 52

Retail TouchPoints

MARCH 7, 2022

Key to Kohl’s transformation strategy will be an enhancement of the retailer’s omnichannel reach, both through expansion of its store portfolio and continued efforts to build its digital business. Kohl’s plans to enhance its data science capabilities in an effort to engage with customers more efficiently and provide greater relevance.

Omnichannel 295

Omnichannel Outdoor Operations eCommerce 295

OrderDynamics

MAY 29, 2018

Even if they aren’t outdoors enthusiasts. The physical experience is an adventure. Even the non-outdoor adventurists end up buying something! It has to be a better experience than regular in-store shopping. Retail understands the customer experience is paramount. Shoppers want to go to Cabela’s stores.

Channel 50

Channel Social Media eCommerce Outdoor 50

Optimizely

JUNE 14, 2018

It’s impossible to deliver a consistent omnichannel message across different channels is disjointed and disconnected. You need to ensure you have internal collaboration across teams so you can deliver a compelling and consistent message across all touchpoints in the customer journey. Brands that deliver killer omnichannel messaging.

Marketing 249

Marketing B2C Clothing Outdoor 249

BigCommerce

MAY 4, 2018

What to Know Before You Go: Skullcandy is a true omnichannel business. To make this work, they use a PIM developed by Jasper Studios as their single source of truth, pulling in BigCommerce as Commerce-as-a-Service, serving up their hosted sites and online experiences as well as taking PCI Compliance mitigation off their plates.

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

Retail TouchPoints

JANUARY 13, 2021

You can’t think of mobile as a secondary experience to web, because the browsing bug doesn’t wait until a shopper is at home in front of their computer. When not working, she enjoys spending time outdoors her with family, meditating, and working on her newest hobby, tennis.

Customer 208

Customer Social Media Mobile eCommerce 208

Retail TouchPoints

JUNE 24, 2020

The stores are just so happy to be open, and focused on ensuring they meet regulations relating to social distancing, that most are completely ignoring their queue experience (QX). They are seeing it as something functional as opposed to experiential, missing opportunity and causing negative customer experiences.

Payment Services 297

Payment Services Information Management Customer 297

Retail TouchPoints

NOVEMBER 29, 2022

But amidst the calm, there’s a flurry of activity as one group makes its way across the paved pathways of the outdoor shopping center. At the end of the day, we want our customers to be able to purchase online and decide how they want that order fulfilled.”. there) by virtually visiting one of New York’s most famed retail attractions.

Travel 271

Travel Shipping Costs Fulfillment Events 271

Fabric

JUNE 7, 2023

Floyd Home Detroit-based Floyd Home is dedicated to providing sustainable and stylish bedrooms, living rooms, and outdoor furniture and accessories. Businesses can sell anything from office furniture to outdoor furniture or highly specialized furniture, such as Neat Method’s modular organization shelving for closets.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

Floyd Home Detroit-based Floyd Home is dedicated to providing sustainable and stylish bedrooms, living rooms, and outdoor furniture and accessories. Businesses can sell anything from office furniture to outdoor furniture or highly specialized furniture, such as Neat Method’s modular organization shelving for closets.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

Floyd Home Detroit-based Floyd Home is dedicated to providing sustainable and stylish bedrooms, living rooms, and outdoor furniture and accessories. Businesses can sell anything from office furniture to outdoor furniture or highly specialized furniture, such as Neat Method’s modular organization shelving for closets.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Retail TouchPoints

AUGUST 22, 2022

Indeed, the SPO brand drives most of the marketing, which in addition to all the typical digital channels also includes promotion to Simon’s Premium Outlets store customer database and outdoor advertising at Premium Outlets locations. SPO isn’t Stingy with its Data.

Shipping Costs 246

Shipping Costs Fulfillment eCommerce Consumer 246