lateshipment

JANUARY 17, 2023

Remember, implementing tested strategies helps you save time later in the game, when all you have to do is just minor changes instead of scratching your head and looking at the drawing board again. In short, CX helps you build and maintain a loyal customer base. 86% of buyers are willing to pay more for a great customer experience.

eCommerce 130

eCommerce Merchant Services Omnichannel Customer Experience 130

lateshipment

SEPTEMBER 14, 2020

At LateShipment.com, we are excited to announce that we will be a part of the “ E-Commerce Bootcamp ” being organized by Freshworks on the 25th of September , 2020 and supported by industry behemoths such as Shopify, PayPal, SurveyMonkey, Unicommerce, and Parcel Hub. appeared first on Lateshipment.com Blog. What You Will Learn.

eCommerce 130

eCommerce PayPal Shopify Customer Loyalty 130

lateshipment

FEBRUARY 26, 2021

FAQs from customers during their post-purchase journey. #1: You can then mitigate their anxiety by sending out automated and personalized shipping notifications via emails and SMS at various stages of the delivery cycle such as ‘order shipped’, ‘delivery attempted’, ‘order delivered’, etc. #2: 2: Where is my order? /

Shipping Costs 130

Shipping Costs Shipping Customer Experience Customer 130

lateshipment

SEPTEMBER 21, 2021

The Pivotal Role of Customer Support in Overall The Post-purchase CX. A staggering 40% of customer support issues are Shipping, Delivery, and Returns related issues occurring in the post-purchase phase of the customer journey. Customers during the Holiday season anticipate their orders with extra diligence.

Customer 130

Customer Shipping Costs Shipping Social Media 130

lateshipment

SEPTEMBER 8, 2022

Provide timely offers and discounts across different funnel stages to increase your chances of sales and repeat sales and reduce cart abandonment. Enhance your sales game. The holiday season is your chance to make more sales than the rest of the year combined. Provide delightful shipping and delivery experiences.

eCommerce 130

eCommerce Shipping Live Chat Events 130

lateshipment

AUGUST 13, 2021

This means a huge opportunity for your dropshipping store to cross your sales target and break your revenue records. In 2020, the holiday season eCommerce sales in the US are projected to be $135 billion. Since you’re not buying wholesale or committing to someone, you can experiment with different products and see what gets you sales.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

lateshipment

MAY 30, 2023

And one such channel that can be the best choice for you in the current scenario is your social media game. For example, by understanding customer sentiments, trends, and feedback, you can work on identifying customer needs, improving products and services, and enhancing the overall customer experience.

Social Media 130

Social Media Technology eCommerce Shipping Costs 130

lateshipment

NOVEMBER 14, 2021

My interest in sporting goods and sales started early on, given my father had a bicycle shop and I spent most of my summer holidays there. Because, because we scaled rapidly, to about 30 employees, we were making just a couple million dollars in sales. We had the highest sales ever, just before COVID hit.

eCommerce 100

eCommerce Sporting Goods Shipping Costs Customer Experience 100

lateshipment

AUGUST 10, 2022

Never compromise on customer service. 90% of Americans see customer service as a factor in deciding whether or not to do business with a company. Therefore, providing great customer service can help you display your strong commitment to the high standard of customer experience you offer.

eCommerce 130

eCommerce Social Media Definition Shipping 130

lateshipment

FEBRUARY 10, 2021

With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The post-purchase journey is of high importance because it takes up 50% of the overall order experience. However, when you do not pay heed to your customers at this stage, you leave them at the mercy of your shipping carrier.

Shipping Costs 130

Shipping Costs Payment Services Shipping Social Media 130

lateshipment

FEBRUARY 10, 2021

With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience” at the center of their growth and retention strategies.

Improvements 130

Improvements Customer Shipping Costs Payment Services 130

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. In-store experiences are human-led, with greater control and empathy towards customer needs and grievances. A surge in the volume of WISMO calls.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

APRIL 23, 2020

It negatively affects sales, profits, and brand reputation, and can significantly harm your business if you don’t have active fraud prevention measures. There’s a famous saying about scaling that inspires eCommerce retailers and marketers: If you can make one dollar in sales, you can make a million. A Little about LateShipment.com.

Merchant Services 242

Merchant Services Payment Services eCommerce Payments 242

lateshipment

APRIL 21, 2022

The US holiday e-commerce sales hit $206.88 If you remember, BFCM was a time when order volumes were high and shipping carriers were straining to meet delivery promises, increasing the magnitude of the problem multifold for the upcoming Holiday season. Ensuring quality customer support helps you handle all of these without a worry.

eCommerce 130

eCommerce Customer Shipping Costs Shipping 130

lateshipment

APRIL 21, 2022

The US holiday e-commerce sales hit $206.88 If you remember, BFCM was a time when order volumes were high and shipping carriers were straining to meet delivery promises, increasing the magnitude of the problem multifold for the upcoming Holiday season. Ensuring quality customer support helps you handle all of these without a worry.

eCommerce 130

eCommerce Customer Shipping Costs Shipping 130

lateshipment

SEPTEMBER 23, 2022

At the same time, Cyber Monday is known for low prices on tech-related merchandise, like smartphones, laptops, TVs, gaming consoles, and VR devices. Assort your campaigns as pre-BFCM, BFCM, and post-BFCM to meaningfully engage with your customers and bring in more holiday sales. Make effective use of email and SMS.

eCommerce 130

eCommerce Shipping Costs Payment Services Gifts 130

lateshipment

SEPTEMBER 7, 2023

Thus, in this blog, we’ll explore why early preparation is necessary and in order to help you get started, provide you with a comprehensive holiday schedule in the form of a marketing calendar and information on shipping deadlines for the 2023 season. Building excitement and anticipation among your customers takes time.

Shipping Costs 130

Shipping Costs Shipping eCommerce Marketing 130