Remove Customer Experience Remove Marketing Remove Omnichannel Remove Telecommunications
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Bundling matters: why telecom companies seek an API-based commerce solution

GetElastic

Bundling rewards customers for their purchases and makes them feel like they are getting a deal. It can also reduce customer churn. These systems have been designed to support traditional services, contain a lot of customizations and are extremely complex. Customers feel the confusion, too. Accelerated time-to-market.

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Retail Customer Experience: The Key to Success

OrderDynamics

Retail Customer Experience: The Key to Success. I have participated in many vendor presentations and retailer discussions where the phrase “customer experience” has been used. Everyone agrees that a positive customer experience is a necessity for retail “winners”. Your Omnichannel World Strategy.

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Astound Commerce Appoints Will Linebarger as VP, Composable Commerce

365 Retail

Linebarger has more than twenty-five years’ experience across telecommunications, finance and digital commerce. I was attracted to Astound’s concentrated efforts on the composable practice market,” said Linebarger.

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How Swisscom lost its “head” to create a unified commerce experience

GetElastic

As Switzerland’s largest telecommunications agency in business since 1851, Swisscom had been running operations on a monolithic commerce platform for some time. By the mid-2010s the outdated system had run its course and the lack of flexibility were negatively impacting customer experiences and expectations. Source: The Dots.

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Whisbi hires Former Virgin Media Product Manager to lead the Product Team

Whisbi

Kuan will be responsible for developing the product strategy, with a particular focus on the enterprise market and will report directly to the CEO, Alex Bisbe. After I had a chance to experience the product and the team behind it, I was convinced that they had the capability and drive to dominate their segment of conversational marketing.

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With Hycom.digital and Elastic Path, Quickly Integrate your Chatbot and Cart.

GetElastic

Our partner, Hycom.digital has created a demo, enhancing Elastic Path Commerce Cloud solution with Contentful, the agile content platform, and thus highlighting how quickly and easily a customer can bring a chatbot to life. What does this mean for customers? Especially young customers need a constant contact and dialogue.

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Best Headless Commerce Platform Vendors

GetElastic

Best headless commerce platform vendors you should be considering: There are a TON of commerce platform vendors in the market (headless and traditional), so it can be overwhelming to try to tell them all apart. Expand to new markets and business models without technical limitations. Number of Employees: 332. Number of Employees: 20.

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