Retail TouchPoints

APRIL 5, 2022

Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. When we have partnerships with these merchants they’re trusted brands, so consumers can feel good about shopping with those brands.”.

PayPal 347

PayPal Merchant Services Payment Services Cryptocurrencies 347

FastSpring

JANUARY 27, 2022

Small tweaks to your SaaS billing practices can make a huge impact on the customer experience. It turned out that many refund requests happened because the company had failed to inform customers about their upcoming billing cycle,” Jon told us. He then sent out a link to this page inside payment failure notification emails.

Merchant Services 146

Merchant Services Payment Services Subscription Payments 146

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Marketplace operations. Payment services. Auto replenishment. Predictive maintenance.

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Retail TouchPoints

OCTOBER 21, 2021

The payments provider has worked to stay at the cutting edge of relevant trends, including the buy now, pay later (BNPL) services that are currently experiencing massive growth and are expected to surge during the holidays. The payments platform acquired deal-finding platform Honey Science Corp. for $4 billion in November 2019.

PayPal 241

PayPal Merchant Services Payment Services Payments 241

365 Retail

AUGUST 14, 2023

On one hand the marketplaces, on the other their merchant partners, with the issue of payments processes the chief bone of contention. This July, for instance, Etsy made the decision to withhold 75% of payments to merchants for 45 days in order to “keep the marketplace safe” and ensure sufficient cash for refunds.

Merchant Services 52

Merchant Services Payment Services Banking eCommerce 52

Korona

SEPTEMBER 15, 2022

Providing your shoppers with the option of Google Pay is a convenient way to increase sales and improve the customer experience. Not only do millions of people around the world use Google Pay, but it’s also a contactless payment method that has surged in popularity over the past few years. Table of Contents. What is google pay?

Merchant Services 52

Merchant Services Payment Services POS Banking 52

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. Nonetheless, it is even more essential that ecommerce business owners and managers operate within their circle of competence. Improve customer service.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Retail TouchPoints

JUNE 30, 2021

Taking a physical experience and integrating digital payments on mobile platforms can boost customer engagement and satisfaction. Comparing individual customer data with payments data from thousands of other customers provides the opportunity to identify trends and preferences with great accuracy.

Merchant Services 188

Merchant Services Payment Services Payments Customer 188

Retail TouchPoints

AUGUST 18, 2022

Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service. with late payments, fees, etc.]. In fact, 50% of U.S Then I can see a change coming.

Merchant Services 251

Merchant Services Payment Services POS Consumer 251

Retail TouchPoints

SEPTEMBER 6, 2022

Consider, according to a recently Generational Insights poll sponsored by Synchrony: 47% of Gen Z have made a purchase through Instagram Gen Z believes the buying experience is as important as the product itself Gen Z enjoys earning rewards/points that can be used for discounts and savings. strikes Gen Z as cumbersome, slow and old-fashioned.

Merchant Services 247

Merchant Services Payment Services Financial Services Omnichannel 247

Retail TouchPoints

JULY 20, 2022

A new research report conducted by UPS Capital, Personalized Shipping Experiences: The Next Frontier for eCommerce , shows that personalized shipping experiences have emerged as the next frontier for SMB retailers looking to provide an excellent customer experience in the wake of these supply chain disruptions.

Shipping Costs 302

Shipping Costs Shipping Merchant Services Payment Services 302

Fabric

SEPTEMBER 22, 2023

In e-commerce, monolithic designs lead to unified and self-contained systems that handle various aspects of an online store, including catalog management, cart and checkout, payment processing, order management, customer management, and more. For many e-commerce businesses, a monolith is all they’ll need.

eCommerce 130

eCommerce Payment Services Merchant Services eCommerce Platforms 130

Groove

APRIL 1, 2022

Though it’s important to create a fun and exciting unboxing experience, it’s just as important that the packaging protects the contents inside throughout the shipping and delivery process. Order Tracking & Transparency Your customers — the people that purchase consumer packaged goods — are average consumers.

Merchant Services 195

Merchant Services Consumer Shipping Costs Drop Ship 195

lateshipment

NOVEMBER 27, 2022

Consider this scenario: a customer walks into a brick and mortar store, picks the items they need, proceeds to the billing counter to checkout but finds the process complicated or inefficient. The same scenario can happen to a customer who is shopping at your e-commerce store.

eCommerce 130

eCommerce Merchant Services Shipping Costs Payment Services 130

Retail TouchPoints

OCTOBER 6, 2022

The 18 sessions also charted the impact of fast-changing consumer trends with new research and offered real-world case studies and use cases to show these solutions in action. Customer service, digital experience, personalization and other factors drive that emotional loyalty.”.

Shipping Costs 239

Shipping Costs Payment Services Merchant Services Payments 239

Inflow Insights

MARCH 9, 2020

If you don’t migrate, your store’s data and customer data could become a vulnerable target. Retain Your PCI DSS Compliance. Payment Card Industry Data Security Standards (PCI DSS) require regular security patches applied to your platform. Fewer payment gateways out of the box than BigCommerce. Magento 2 Open Source (i.e.:

Magento 143

Magento BigCommerce Merchant Services Payment Services 143

Retail TouchPoints

MARCH 3, 2022

Flash sales can help retailers boost revenue, attract new customers and enhance loyalty with existing customers. ecommerce merchants pulled in $10.8 Discounts are only part of the reason that flash sales are so popular with customers. That includes frictionless payments and checkout and fast shipping options.

Merchant Services 222

Merchant Services Shipping Costs Payments Payment Services 222

FastSpring

APRIL 18, 2024

These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into. In this article, we focus specifically on price localization: What price localization is.

Payments 78

Payments Presentation Merchant Services Payment Services 78

Retail TouchPoints

JANUARY 3, 2023

This was especially evident on Black Friday, when many merchants offered steep markdowns to compete. Specifically, bot operators continue to siphon retailer profits with increasingly sophisticated automated threats — including account takeover, web and API scraping and more. Invisible protection for optimal customer experience.

Payment Services 287

Payment Services Merchant Services Retail Gifts 287

ESW

JULY 31, 2023

Since the checkout experience is a crucial step in the customer journey, merchants should prioritise easy checkout regardless of payment method. Merchants that clearly communicate how to use an online gift card create a better user experience and increase conversions.

Gifts 78

Gifts Merchant Services Payment Services Customer Retention 78

ESW

FEBRUARY 5, 2020

Before anything else, eCommerce brands need to make sure they have a legal right to start operating in a new market. At the very least, you’ll need to partner with a company that can perform freedom-to-operate searches. retailers looking to enter foreign eCommerce markets is currency and payment processing.

Payment Services 103

Payment Services Merchant Services Shipping Costs Payments 103

GetElastic

NOVEMBER 23, 2021

Ongoing supply chain issues, continued disruption from the pandemic, worker shortages and consumer habits that have changed forever have forced ecommerce brands to operate in new ways in 2021. Social commerce – the use of social networks to promote and sell products and services – is gaining significant ground in particular.

Payment Services 148

Payment Services Merchant Services eCommerce Payments 148

Smile.io

MAY 15, 2024

Scaling a commerce business is increasing revenue without a significant increase in operating costs. There are many scaling strategies for commerce brands—laying the foundation for growth, enhancing operational efficiency, expanding market reach, focusing on customer loyalty, and adding programs like Smile.io

Payment Services 53

Payment Services Merchant Services eCommerce Payments 53

Ecommerce Platforms

FEBRUARY 16, 2023

So, integrating the two could unlock a wealth of benefits for online merchants. With this integration, businesses can quickly expand their reach, streamline operations, and increase sales. Amazon will also handle shipping and customer service on the seller’s behalf (fees apply – costs listed below).

Shopify 104

Shopify Merchant Services Payment Services Shipping Costs 104

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. However, by understanding how fraudsters target different age groups, merchants can tailor their fraud prevention programs to fit the risk profiles for their customer demographics.

Merchant Services 262

Merchant Services Customer Payment Services Social Media 262

BigCommerce

MAY 4, 2018

This half-day event on June 5 is limited to only 250 attendees and includes speaking tracks from Jennifer Fleiss, Co-founder of Rent the Runway, Ken Natori, President of The Natori Company, Jenny Buchar, Senior Manager, Digital Operations at SkullCandy and others. Jenny Buchar, Senior Manager, Digital Operations. Is it More than Buzz?

Workshop 419

Workshop Presentation Payment Services Merchant Services 419

365 Retail

AUGUST 4, 2022

Technology is constantly evolving to improve business processes, create consumer solutions, and provide adaptable and convenient service. 1. If you recently made a purchase through Target, Amazon, Walmart, PayPal, or other big online companies, you probably noticed an option to split your order total into several payments. .

Merchant Services 57

Merchant Services Technology Payment Services Payments 57

ESW

MARCH 23, 2020

Business-as-a-service providers are great partners for growing DTC brands. They can help improve operations , grow fulfillment and get products to market faster. Growing your brand exposes your company to more potential customer fraud, regulatory fines and data protection to worry about. The risks can be fatal to your operation.”

Merchant Services 78

Merchant Services Payment Services Shipping Costs eCommerce 78

BigCommerce

OCTOBER 26, 2017

We will begin by breaking out readiness questions for each of the following merchant types: Small business. You may want to outsource from a site like Upwork or Fiverr to get international support services for those times you are offline in your home country. Or, you may need translation service. Customer groups.

Merchant Services 256

Merchant Services eCommerce Payment Services BigCommerce 256

Ecommerce Platforms

JANUARY 5, 2023

So, with that in mind, it’s no wonder that in 2022, 70% of online retailers were working to improve their tracking information to provide a better customer experience, and 38% worry about meeting their customer's delivery expectations. Overall, ShipNetwork has over 20 years of experience in the fulfillment industry.

Merchant Services 39

Merchant Services Fulfillment Payment Services Shipping Costs 39

Korona

JUNE 23, 2022

Researching all options and understanding the pros and cons of each is a tedious process, and it’s one that’s going to be unique for each type of operation. The best online ticketing platform also must support all segments of your operation. And such customization should extend to both online and in-person sales.

Merchant Services 52

Merchant Services Payment Services POS Events 52

ESW

APRIL 5, 2023

When websites are not adequately prepared for high-volume traffic and high-velocity checkouts, the sudden spike can actually lead to slow load speeds, a poor customer experience, high-profile website crashes and ultimately, a loss in revenue. How can you improve customer service, returns and other features?

Channel 78

Channel Merchant Services Payments Payment Services 78

RTP blog

JULY 14, 2017

By Tom Byrnes, Vesta Merchants today are seeing an increase in revenue losses and fraud costs due to an often overlooked and hard-to-spot problem: account takeovers. In 2015 alone, they grew by 36%, according to a recent Javelin study. million victims, up 16% from the year before, according to a recent study. That’s up from $1.4

Merchant Services 150

Merchant Services Payments eCommerce Payment Services 150

ROI Revolution

MAY 6, 2021

After all, a 2017 Harvard Business Review study found that customers who use multiple channels rather than a single channel spent an average of 4% more when shopping in-store and 10% more when shopping online. Sellers taking advantage of third-party fulfillment services, like Fulfillment by Amazon (FBA). Claim your copy!

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

365 Retail

MAY 7, 2021

2020 was a year like no other, and the shockwaves caused by the pandemic have inherently altered consumer-facing operations at their very core. Data Privacy : Various studies suggest that consumers are accepting of emails and messages that provide them offer and discounts, provided they have consented to it.

eCommerce 96

eCommerce Payment Services Merchant Services eCommerce Platforms 96

BigCommerce

OCTOBER 26, 2017

This methodology allows merchants to: Properly assess opportunity. Run – Optimize delivery and in-market experience. This post will guide you through the process of getting started, ending with a blueprint for what to do, when, why and how to make it scalable. Run: Optimize the In-Country Experience. Define strategy.

Merchant Services 218

Merchant Services Marketing Shipping Costs eCommerce 218

Ecommerce Platforms

JANUARY 4, 2023

The leading SaaS platform supports millions of active merchants around the world, with access to complete customization. Shopify integrates with everything from leading ERP tools to CRM solutions, CMS services, and PIM software. You’ll need to reach out directly to the customer service team to get a dedicated quote.

eCommerce Platforms 104

eCommerce Platforms eCommerce Merchant Services Multi-channel 104