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Retail’s Future Requires a Shift from Mobile-First to Mobile-Only

Retail TouchPoints

The turmoil also proved that mobile technology enables needed flexibility in times of disruption and drives superior customer experiences that make retailers more competitive. As retailers plan for the future, getting and keeping the flexibility needed for retail success will require mobile-only strategies.

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Kroger Doubles Ship Assortment Via 3rd-Party Marketplace

Retail TouchPoints

As the pandemic has driven the adoption of e-Commerce to a level retailers didn’t expect to see for a year or more, many are speeding up the development of digital products and services that were further ahead on their technology roadmaps. The third-party vendors will ship the products directly to the consumers’ homes.

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The 3 Most Impactful Location-Powered Experiences for Retailers

Retail TouchPoints

Consumers expect brands to provide seamless access to products and services via mobile apps. However, many retailers struggle to deliver these experiences because of limited resources and a lack of expertise. Location-Powered Experiences Drive Results.

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Top 10 Contactless Trends to Watch in 2022

Retail TouchPoints

To prove the value of these experiences, Buzek cited results at retailer Sam’s Club , where stores that offered a self-checkout option registered sales 18% higher than those without it. He noted that retailers offering a pickup locker option have 25% more satisfied customers.

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5 Strategies to Optimize the Online Integration of Your Grocery Store

Retail TouchPoints

Delivery expenses and costs for in-store picking and other operations can be very high if not optimized correctly for scale and profitability. Provide smooth and efficient customer experiences. Grocers will need technology solutions to offer these experiences.

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Order cancellation emails: a guide for ecommerce success in 2023

Omnisend

Here’s why cancellation confirmation emails are indispensable: Facilitate returns. Be courteous, empathetic, and professional to show respect for your customers’ decisions. Order cancellation emails provide a chance to find out why the customer canceled. Compliance and documentation. Get feedback.

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All You Need To Know About Recharge Payments

Ecommerce Platforms

If so, Recharge Payments could be the solution for you. Subscriptions work well if you provide products that customers need to reorder regularly. It also comes in handy when you offer a service that customers use repeatedly. Customers who subscribe here want to gain exclusive access to your products. Sounds good?