Remove Customer Experience Remove Omnichannel Remove Shipping Costs Remove Subscription
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Product Substitution: How Savvy Retailers and Manufacturers can Build Supply Chain Resiliency, Reduce Costs and Improve Customer Experiences

Retail TouchPoints

When customers place ecommerce orders, the last thing they want is an unhappy surprise. Shipping delays and stockouts lead to frustration and disappointment, especially when logistical problems impact time-sensitive purchases, such as special occasion gifts, event tickets or prescription medications.

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Omnichannel Logistics and Delivery: Good for Shoppers and Retailers Alike

ESW

In the last few years, omnichannel logistics and delivery have become more than a nice-to-have. Omnichannel logistics and delivery are a must-have. Not only do shoppers increasingly demand it, but supply chain complexities and costs incentivise brands to embrace new and innovative ways of moving product.

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How Retailers Can Control Costs Even As Return Rates Climb

Retail TouchPoints

Returns are a cost of doing business for any retailer. Conversely, 73% of consumers responding to a survey by Returnly said they would not shop with a brand again after a poor returns experience. Under these conditions, returns could quickly become a logistical nightmare, a customer experience risk and, most of all, a drain on profits.

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Best Buy Expands Loyalty Initiatives with My Best Buy Memberships

Retail TouchPoints

Best Buy is the latest retailer attempting to capitalize on the 61% of consumers who have up to four subscriptions. The lowest (and only free) tier, My Best Buy , will offer free shipping, access to robust online order tracking and advanced wish list and checkout options.

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How to Turn One-Time Shoppers into Subscription Customers

Omnisend

Attracting new customers is easy. Current customers stay consistent with orders. Subscriptions can make this dream world a reality. But how do you pair them with an omnichannel approach to create a fantastic customer experience? Why Offer a Subscription Service? Make Subscriptions Seamless.

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The Complete BetterCommerce Review (Oct 2021)

Ecommerce Platforms

The eCommerce service is an omnichannel commerce platform that provides the power of large-scale businesses to mid-size brands. So in this BetterCommerce review, you will find out if this platform is as great as it presents itself, its primary features, ease of use, pros and cons, pricing, and frequently asked questions about the platform.

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How To Choose an Ecommerce Fulfillment Service

Ecommerce Platforms

If you're reading this blog post, you'll know that there are many challenges to running your own online store; one is handling the storing, packing, and shipping of your products. Of course, fulfillment is an ongoing expense, so you need to calculate whether your business is ready to shoulder this burden.