Retail TouchPoints

MARCH 8, 2021

We sat down with design visionary Jean-Pierre Lacroix, President and Founder of Shikatani Lacroix Design , to discuss the emerging need for humanizing the digital experience. Retail TouchPoints (RTP): Shikatani Lacroix Design’s latest white paper looks at finding the balance between technology and human interaction.

Customer Data 260

Customer Data Customer White Paper Technology 260

GetElastic

SEPTEMBER 26, 2019

She oversaw and led the strategy for Intuit.com, including a complete overhaul from the infrastructure all the way through to the customer experience. Cynthia DiTullio , Director, Global B2B, Converse DiTullio is a seasoned practitioner and accomplished B2B leader with extensive global business operations experience.

B2B 163

B2B eCommerce Multi-channel White Paper 163

GetElastic

SEPTEMBER 15, 2021

69% of B2B buyers are willing to pay more for a personalized experience. As the role of customer experience expands in B2B eCommerce, brands are investing heavily into personalization. This helps B2B organizations’ highlight how their buyer experience is superior in comparison to its key competitors.

B2B 146

B2B eCommerce Customer SEO 146

OrderDynamics

JANUARY 24, 2019

We’ve seen omnichannel, unified commerce, customer experience, AI, AR innovations emerge and become real. This will drive customers to your brand and attract the best talent. Another encouraging sign in 2018, has been companies focusing their strategies around the customer experience. LinkedIn: [link].

White Paper 52

White Paper Vend Customer Experience Events 52

FastSpring

DECEMBER 18, 2020

This meant that there was a chance of human error by BizNet’s staff, and their customers also had to wait over 24 hours to receive access to their product. It wasn’t ideal for the business or its customers. “It When our customers ordered something, they wanted it right away.”.

B2B 148

B2B eCommerce Payment Services SEO 148

ChannelAdvisor

MARCH 2, 2017

This can result in a complex “applications hairball” that’s rife with manual tasks and bottlenecks, increases the risks of errors and can hurt the customer experience and limit growth. Download the white paper, From QuickBooks to Cloud Financials to learn more. Going to Catalyst? for a quick overview of our solution.

White Paper 56

White Paper Demo Information Technology 56

ChannelAdvisor

MAY 30, 2019

These resources can help you understand how to start using data to improve your consumer’s experience and, ultimately, build your brand. White Paper] From Data to Personalization: Mapping the Empowered Consumer Experience. Forrester Report] Retailers Are Starting to Reap the Rewards of Omnichannel Commerce.

eCommerce 45

eCommerce Webinar White Paper Automotive 45

ChannelAdvisor

MARCH 22, 2017

This can result in a complex “applications hairball” that’s rife with manual tasks and bottlenecks, increases the risks of errors and can hurt the customer experience and limit growth. Download the white paper, From QuickBooks to Cloud Financials to learn more. Going to Catalyst? for a quick overview of our solution.

White Paper 40

White Paper Demo Information Technology 40

Kibo

MAY 15, 2020

By collecting data (including browsing history and pages viewed), they were able to segment users into focused groups including demand generation, operations and data management. Website personalization centers around understanding the user’s end goals so that the company can offer relevant, tailored experiences to a diverse audience.

Marketing 62

Marketing Recommendation Information Customer Experience 62