Remove Customer Experience Remove Payments Remove Shipping Costs Remove Trends
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How Subscription Strategies can Supercharge Loyalty Programs

Retail TouchPoints

of respondents), as well as free or discounted shipping (the next-highest response at 63.2% ). Chad Lusk: The first thing to think about is the customer value proposition, which isn’t only about pricing — there are a lot of different sources of value. The third element is the capabilities beneath the program itself.

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#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

The Retail TouchPoints 2022 Retail Strategy & Planning (#RSP22) webinar series, now available on-demand, offered a wealth of tips and best practices across critical areas including pricing, location-based technology, inventory management and marketplaces. How Farfetch Boosted Customer Satisfaction 25% with Customer-Centric AI.

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Have Temu and Shein Thwarted Wish’s Hopes of a Comeback?

Retail TouchPoints

Revenues were down more than expected, decreasing 42% YoY to $78 million ; adjusted EBITDA was in line with expectations but still represented a loss of $66 million in the quarter; and monthly active users were down 48% to 12 million. “As The trade-off is long shipping times, another thing Wish is working hard to improve.

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The Future of eCommerce: Trends to Watch in 2024

Algopix

As we approach 2024, it’s essential for both established and aspiring eCommerce sellers to stay ahead of the curve by anticipating and preparing for the upcoming trends that will shape the industry. eCommerce businesses should consider investing in AR applications and product visualization tools to keep up with this trend.

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How to Launch a Subscription Box For Your Company

Kissmetrics

Recurring Business Revenue. Plus, since your customers pay the same price each month, a subscription box offers some degree of stability in your revenue stream, which helps you predict your finances more accurately. Enhanced Customer Experience. billion by 2025. Improved Demand Forecasting.

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Understanding eCommerce Business Models: A Guide

Wiser

Choosing the right eCommerce business model can significantly impact a brand’s success, and it requires a comprehensive understanding of each model’s nuances. Key factors to consider include the brand’s target audience, product offerings, pricing strategy, and scalability.

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The Comprehensive Guide To Selling Consumer Packaged Goods Online

Groove

Consumer packaged goods (CPGs) are fast-moving products that are sold quickly at a reasonably low price. From 2019 to 2020 alone, revenue from selling consumer packaged goods online in the U.S. That being said, it’s important for eCommerce stores to accommodate their customers’ preferences when shopping online. Read on for more!